Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,945 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,945 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with all your products I recently purchased- thank you very much”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're happy with your recent purchases. Warm wishes, Team Face The Future

Posted 1 month ago

“Love my recent product, Medik8 Radiance Cleanse, using alongside Press and Glow and yes Radiance is the result - couldnt be without FTF - you guys are amazing - great service, prompt delivery and the lovely samples, not to mention being appreciated for being a customer with rewards - how brill are you!! Love it, always have, always will!!!”

Helpful Report

Posted 1 month ago

Hi Margaret, Thank you so much for your incredible 5-star review! We're absolutely delighted to hear that you're loving the Medik8 Radiance Cleanse and enjoying your experience with us. Your kind words about our service and rewards program truly brighten our day! With heartfelt thanks, Team Face The Future

Posted 1 month ago

“First time ordering with this company - great selection in the range I was after, and delivered very quickly.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found our selection to be great and that your order arrived quickly. Warm wishes, Team Face The Future

Posted 1 month ago

“I like the fact that you also promoting cheaper brands which are on the market for decades and also have a research behind them.”

Helpful Report

Posted 1 month ago

Hi Justyna, Thank you so much for your amazing 5-star review! We're delighted to hear that you appreciate our commitment to promoting both established and affordable brands with a strong research foundation. Your support means the world to us! Warm regards, Team Face The Future

Posted 1 month ago

“Good offers , helpful advice . Great range of products”

Helpful Report

Posted 1 month ago

Hi Jane, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our offers and advice helpful, and that you appreciate our range of products. Your support means a lot to us! Warm wishes, Team Face The Future

Posted 1 month ago

“Great prices and quick shipping!”

Helpful Report

Posted 1 month ago

Hi Rina, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our prices great and that your order arrived quickly. Your satisfaction is our top priority, and we appreciate your support! Warm wishes, Team Face The Future

Posted 1 month ago

“Products I use daily”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you’re using our products daily and enjoying them. Your support truly means a lot to us, and we're always here to provide you with the best service possible! Best wishes, Team Face The Future

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Hi Jackie, Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced excellent service. Best wishes, Team Face The Future

Posted 1 month ago

“Good afternoon. Unfortunately, I still haven't received my order, and this has left me very upset. Royal Mail informed me that they incorrectly listed my home address as the recipient. This has resulted in my order being returned! Now I have to pay an extra £10 to have my order resent! I ask you to look into this issue! Thank you.”

Helpful Report

Posted 1 month ago

Hi, thank you for your review. The address on the parcel was the one you input at checkout. Royal Mail are returning this to us as it is an incorrect address and they were unable to deliver. We can see our Customer Service team have updated your address to the one you have provided over email and have confirmed they will be in touch when they receive the parcel back to arrange for it to be resent. Kind regards, Face the Future

Posted 1 month ago

“Products definitely reach expectations,fast delivery and even got a free gift!”

Helpful Report

Posted 1 month ago

Hi Ellie, Thank you for your wonderful 5-star review! We're thrilled to hear that our products met your expectations and that you enjoyed the fast delivery and free gift. Your support means so much to us! Best wishes, Team Face The Future

Posted 1 month ago

“Great discount and Mystery item.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed the great discount and mystery item. Your support is truly appreciated. Best wishes, Team Face The Future

Posted 1 month ago

“I'm very happy with my Eucerin product and the price at the moment because I use to get them from my doctors, but not available anymore, so I was happy to see them on you're site, and because I'm on disability I found it difficult and that's the only cream that work's because I have very dry skin and this cream is amazing 👏”

Helpful Report

Posted 1 month ago

Hi Beverley, Thank you for your wonderful 4-star review! We're thrilled to hear that you’re happy with your Eucerin product and that you found it here with us. It’s great to know that the cream is helping with your dry skin, and we're always here to support you. Take care, Team Face The Future

Posted 1 month ago

“Face the Future sell a wide range of products that are competitively priced especially when on offer, good delivery timeline too”

Helpful Report

Posted 1 month ago

Hi Denise, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our product range competitively priced and that our delivery met your expectations. Your feedback is greatly appreciated. Best wishes, Team Face The Future

Posted 1 month ago

“I always shop for medic8 as its usually cheaper than other outlets”

Helpful Report

Posted 1 month ago

Hi Lynda, Thank you for your wonderful 5-star review! We're thrilled to hear that you find our Medic8 range competitively priced. Warm regards, Team Face The Future

Posted 1 month ago

“I have been an avid shopper with two other big beauty companies for years but found Face The Future to have much more incentives eg discounts, freebies and faster service. Will definitely be returning.”

Helpful Report

Posted 1 month ago

Hi Michelle, Thank you for your wonderful 5-star review! We're thrilled to hear that you found Face The Future to offer such great incentives like discounts and faster service compared to your previous experiences. We can’t wait to welcome you back for your future beauty shopping! Warm wishes, Team Face The Future

Posted 1 month ago

“Very disappointed. Products are extremely expensive and the images give the impression the product are bigger than they actually are (I don't understand ml/gram measurements), what I got was TINY for the price I paid. Also there was no tracking updates so my package got delivered while I was out because I had no warning, only got a royal mail notification 5 hours after it had been delivered. Couldn't find it for a day but turned up thrown over a fence into The back garden of the neighbours empty house, only found it when the wind blew it round the garden. Tried talking to customer services when I couldn't find it only to be told fill in a form, wait a week after that they'll look into it and maybe I'll get a refund/replacement but would not give a time on how long it would take to sort. Just disappointed all round really.”

Helpful Report

Posted 1 month ago

Hi Ty, Thank you for your review. We have looked into this and can see that an order confirmation email and a dispatch email containing the tracking information were both sent to the email address you provided when you placed your order. We are sorry to hear about the issues with Royal Mail and do apologise on their behalf. Kind regards, Face the Future

Posted 1 month ago

“Excellent value, prompt delivery, and a nice wee freebie! All good!!”

Helpful Report

Posted 1 month ago

Hi Andrew, Thank you for your wonderful 5-star review! We're thrilled to hear that you found excellent value and enjoyed a prompt delivery along with a little surprise! It truly makes our day to know you're happy with your experience. Best wishes, Team Face The Future

Posted 1 month ago

“Amazing service as always!”

Helpful Report

Posted 1 month ago

Hi Anna, Thank you for your wonderful 5-star review! We're thrilled to hear that our service continues to impress you. Your support truly means a lot to us! Best wishes, Team Face The Future

Posted 1 month ago

“Excellent service very helpfull”

Helpful Report

Posted 1 month ago

Hi Priscilla, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our service helpful. Your support means a lot to us! Warm regards, Team Face The Future

Posted 1 month ago

“I'm looking forward to finishing my first bag of collagen shots and hopefully my collagen levels will rise and improve my aging complexion. I really like the HD Brow apro pencil.”

Helpful Report

Posted 1 month ago

Hi Sharyn, Thank you for your amazing 5-star review! We're thrilled to hear that you're enjoying your collagen shots and the HD Brow pencil. We can't wait to hear about your results. Warm wishes, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 21,945 reviews