Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 23,813 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 23,813 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 19th April 2026

Doreen D

Face The Future 5 star review on 7th March 2026

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good 👍”

Helpful Report

Posted 1 month ago

Hi Guler, Thank you for your kind words. Kind regards, Team Face The Future

Posted 1 month ago

“Very easy to order and quick delivery. Nice surprise to have a freebie enclosed with my parcel. Thankyou”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for your kind words. We’re glad the ordering was easy, delivery was quick, and you enjoyed the freebie. Kind regards, Team Face The Future

Posted 1 month ago

“Absolutely disgusting. You didn't help me with my return form at all, you totally ignored my emails”

Helpful Report

Posted 1 month ago

Hi Gill, Thank you for your review. We can see you have emailed multiple times. Our team works on their emails from oldest to newest so emailing in again before receiving a response does push you to the back of the queue. We can see our team will be responding to you today. Kind regards, Face the Future

Posted 1 month ago

“My products arrived promptly and in great condition. I’ve only used them once and so far they’ve been good for my sensitive skin. There were a couple of samples of other products that I’ll try too!”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for your kind words. We’re glad your products arrived promptly and that they’re good for your sensitive skin. It’s great to hear you’re considering trying the additional samples too. Kind regards, Team Face The Future

Posted 1 month ago

“Great to deal with, good communication and fast delivery”

Helpful Report

Posted 1 month ago

Hi Kim, Thank you for your kind words. We’re glad you found it easy to deal with, with good communication and fast delivery. Kind regards, Team Face The Future

Posted 1 month ago

“Didn’t need to wait long for the product to arrive, so quick delivery 👍”

Helpful Report

Posted 1 month ago

Hi Aida, Thanks for your review. Glad to hear the delivery was quick. Kind regards, Team Face The Future

Posted 1 month ago

“Always helpful & sort my order out efficiently. If I have any problems always there to help”

Helpful Report

Posted 1 month ago

Hi Angela, Thank you for your kind words. We’re glad we could help and sort your order out efficiently. If you have any problems, we’re here to help. Kind regards, Team Face The Future

Posted 1 month ago

“Still not received order. In the past have had excellent service from you but your chosen delivery company (Evri) has let you down.”

Helpful Report

Posted 1 month ago

Hi Linda, Thank you for your review, we are sorry to hear this. Please reach out to our team on shop@facethefuture.co.uk so they can assist. Kind regards, Face the Future

Posted 1 month ago

“Good, although I completed the online consultation via text that was sent after my order was placed, only to receive an email some days later requesting me to complete the consultation, which had already been done. This caused a delay to the item being shipped, which was not ideal.”

Helpful Report

Posted 1 month ago

Hi, Thanks for your review. Kind regards, Team Face The Future

Posted 1 month ago

“I always get my sun protection from Face The Future. Ultrasun Sports Gel is the best all day protection I have found, which they sell at a good price with prompt delivery.”

Helpful Report

Posted 1 month ago

Hi Richard, Thank you for your kind words. We’re glad Ultrasun Sports Gel provides all-day protection and that you find it good value with prompt delivery. Kind regards, Team Face The Future

Posted 1 month ago

“Website was easy to use and product came on time.”

Helpful Report

Posted 1 month ago

Hi Tiffnay, Thank you for your kind words. We’re glad the website was easy to use and the product arrived on time. Kind regards, Team Face The Future

Posted 1 month ago

“Very pleased with my purchase and very fast delivery, will definitely order again.”

Helpful Report

Posted 1 month ago

Hi Ann, Thank you for your kind words. We’re glad you’re pleased with your purchase and the fast delivery. Kind regards, Team Face The Future

Posted 1 month ago

“I bought Altruist sun screen. Recommended by my daughter. Best I have ever used. Very impressed.”

Helpful Report

Posted 1 month ago

Hi Eileen, Thank you for your kind words. We’re glad you’re impressed with the Altruist sunscreen. Kind regards, Team Face The Future

Posted 1 month ago

“Efficient company; the product that I wanted was at a good price. The website was easy to navigate and my parcel arrived when I expected it.”

Helpful Report

Posted 1 month ago

Hi Laurel, Thank you for your kind words. We’re glad the product met your expectations on price, the website was easy to use, and your parcel arrived on time. Kind regards, Team Face The Future

Posted 1 month ago

“Speedy delivery, well packaged. Easy to purchase”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your kind words. We’re glad the delivery was speedy and that purchasing was easy. Kind regards, Team Face The Future

Posted 1 month ago

“Not too happy with the fact l got the wrong product and was told it is in ‘new packaging’ even though the picture l saw and ordered from was not ‘ new packaging’”

Helpful Report

Posted 1 month ago

Hi, Thank you for your review. As mentioned in the emails from our Customer Service team, the packaging has been updated, the brand doesn't always make us aware of this, we can see the team have sent you all the information via email. Kind regards, Face the Future

Posted 1 month ago

“Service is excellent and products are very good value.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your kind words. We're glad the service was excellent and that the products offer good value. Kind regards, Team Face The Future

Posted 1 month ago

“Fabulous service and lovely selection of products”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your kind words. We’re glad you enjoyed the fabulous service and lovely selection of products. Kind regards, Team Face The Future

Posted 1 month ago

“Love the shampoo and conditioner . originally I first bought it from qvc .it makes a huge difference to my hair will continue to use it always”

Helpful Report

Posted 1 month ago

Hi Carol, Thank you for your kind words. We’re glad you love the shampoo and conditioner and that it makes a huge difference to your hair. We appreciate you sharing your experience. Kind regards, Team Face The Future

Posted 1 month ago

“Telephone orders are much simpler as the staff are helpful and know the system The website is difficult to manoeuvre”

Helpful Report

Posted 1 month ago

Hi there, Thanks for your review. We’re glad telephone orders are straightforward and our staff are helpful. Sorry to hear the website is difficult to navigate—if you need any assistance, please let us know. Kind regards, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 23,813 reviews