Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,936 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and packaged well. Competitive pricing too”

Helpful Report

Posted 1 month ago

Hi Lynne, Thank you for your wonderful 5-star review! We're thrilled to hear that you appreciated our quick delivery and competitive pricing. Your support means a lot to us! Best wishes, Team Face The Future

Posted 1 month ago

“As I no longer see the beautian who sells this item I will be ordering it from you in future. As i have been on holiday and only returned today I do not know when it arrived”

Helpful Report

Posted 1 month ago

Hi Jill, Thank you for your fantastic 5-star review! We're so glad to hear that you'll be ordering from us in the future. We hope you had a wonderful holiday. Warm regards, Team Face The Future

Posted 1 month ago

“Main delivery box wasn’t damaged but the boxes on two items inside were. Appears they were packaged this way. One item won’t close properly and will likely dry out. Have emailed as soon as delivered but not heard anything for 4 days.”

Helpful Report

Posted 1 month ago

Hi Alicia, Thank you for your review. We are sorry to hear this. We have checked, and unfortunately, we cannot see any emails from you regarding this. Please contact us on shop@facethefuture.co.uk, explaining the issues, along with photos of the products. Kind regards, Face the Future

Posted 1 month ago

“Good stuff”

Helpful Report

Posted 1 month ago

Hi Ishrat, Thank you for your amazing 5-star review! Warm wishes, Team Face The Future

Posted 1 month ago

“Face the Future are efficient, delivery is speedy, they stock Eucerin........what's not to like!!!!!”

Helpful Report

Posted 1 month ago

Hi Pauline, Thank you for your fantastic 5-star review! We're delighted to hear you find us efficient and love our speedy delivery. Best wishes, Team Face The Future

Posted 1 month ago

“Really good, wide range of products and very good descriptions. Really clear what one is buying and what it should do. Reasonable prices. I don't find the points system very clear, particularly how to redeem points.”

Helpful Report

Posted 1 month ago

Hi Elizabeth, Thank you for your insightful 4-star review! We're pleased to hear you enjoy our wide range of products and find the descriptions helpful. We appreciate your feedback on the points system and will look into ways to enhance clarity. Warm regards, Team Face The Future

Posted 1 month ago

“Wide rage of products, good Value ,offers and sale , delivery and packaging good”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you love our wide range of products, great value, and fast delivery. Your feedback means so much to us! Warm wishes, Team Face The Future

Posted 1 month ago

“Nice sunscreen”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely 5-star review! Warm regards, Team Face The Future

Posted 1 month ago

“Excellent company to buy from. Customer care is great.”

Helpful Report

Posted 1 month ago

Hi Catherine, Thank you for your excellent 5-star review! We're delighted to hear that you had a great experience with our customer care. Warmest regards, Team Face The Future

Posted 1 month ago

“I am still waiting to hear back from Face the Future after I sent two emails asking where my scar cream is.”

Helpful Report

Posted 1 month ago

Hi Rachel, thank you for your review. We have checked this and can see that our Customer Service team are helping you with this issue via email. Kind regards, Face the Future

Posted 1 month ago

“Very beautiful product delivery was also very quick”

Helpful Report

Posted 1 month ago

Hi Ranjit, Thank you for your lovely 5-star review! Warm wishes, Team Face The Future

Posted 1 month ago

“Very happy with all your products I recently purchased- thank you very much”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're happy with your recent purchases. Warm wishes, Team Face The Future

Posted 1 month ago

“Love my recent product, Medik8 Radiance Cleanse, using alongside Press and Glow and yes Radiance is the result - couldnt be without FTF - you guys are amazing - great service, prompt delivery and the lovely samples, not to mention being appreciated for being a customer with rewards - how brill are you!! Love it, always have, always will!!!”

Helpful Report

Posted 1 month ago

Hi Margaret, Thank you so much for your incredible 5-star review! We're absolutely delighted to hear that you're loving the Medik8 Radiance Cleanse and enjoying your experience with us. Your kind words about our service and rewards program truly brighten our day! With heartfelt thanks, Team Face The Future

Posted 1 month ago

“First time ordering with this company - great selection in the range I was after, and delivered very quickly.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found our selection to be great and that your order arrived quickly. Warm wishes, Team Face The Future

Posted 1 month ago

“I like the fact that you also promoting cheaper brands which are on the market for decades and also have a research behind them.”

Helpful Report

Posted 1 month ago

Hi Justyna, Thank you so much for your amazing 5-star review! We're delighted to hear that you appreciate our commitment to promoting both established and affordable brands with a strong research foundation. Your support means the world to us! Warm regards, Team Face The Future

Posted 1 month ago

“Good offers , helpful advice . Great range of products”

Helpful Report

Posted 1 month ago

Hi Jane, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our offers and advice helpful, and that you appreciate our range of products. Your support means a lot to us! Warm wishes, Team Face The Future

Posted 1 month ago

“Great prices and quick shipping!”

Helpful Report

Posted 1 month ago

Hi Rina, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our prices great and that your order arrived quickly. Your satisfaction is our top priority, and we appreciate your support! Warm wishes, Team Face The Future

Posted 1 month ago

“Products I use daily”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you’re using our products daily and enjoying them. Your support truly means a lot to us, and we're always here to provide you with the best service possible! Best wishes, Team Face The Future

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Hi Jackie, Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced excellent service. Best wishes, Team Face The Future

Posted 1 month ago

“Good afternoon. Unfortunately, I still haven't received my order, and this has left me very upset. Royal Mail informed me that they incorrectly listed my home address as the recipient. This has resulted in my order being returned! Now I have to pay an extra £10 to have my order resent! I ask you to look into this issue! Thank you.”

Helpful Report

Posted 1 month ago

Hi, thank you for your review. The address on the parcel was the one you input at checkout. Royal Mail are returning this to us as it is an incorrect address and they were unable to deliver. We can see our Customer Service team have updated your address to the one you have provided over email and have confirmed they will be in touch when they receive the parcel back to arrange for it to be resent. Kind regards, Face the Future

Posted 1 month ago

Face The Future is rated 4.8 based on 21,936 reviews