Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 23,806 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 23,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 19th April 2026

Doreen D

Face The Future 5 star review on 7th March 2026

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placing order online was effortless, however applying discount was difficult and code did not work. Upon delivery/transit and my parcel and content arrived damaged. I have emailed customer services with proof of photos for you perusal.”

Helpful Report

Posted 1 month ago

Hi Afreen, Thank you for your review. We are sorry to hear you received your parcel damaged. We can see that our Customer Service team are assisting with this. Kind regards, Face the Future

Posted 1 month ago

“Straight forward fast delivery very satisfied,would buy again.*****”

Helpful Report

Posted 1 month ago

Hi Joanne, Thank you for your kind words. We’re glad the delivery was straightforward. Kind regards, Team Face The Future

Posted 1 month ago

“All good. Will use again. Thank”

Helpful Report

Posted 1 month ago

Hi Esther, Thank you for your kind words. We're glad you had a good experience and will use us again. Kind regards, Team Face The Future

Posted 1 month ago

“Good prices well packaged quick delivery and freebies cant go wrong”

Helpful Report

Posted 1 month ago

Hi Beverly, Thank you for your kind words. We're glad you found good prices, packaging, quick delivery, and freebies - glad it met your expectations. Kind regards, Team Face The Future

Posted 1 month ago

“My cream arrived very quickly and I am very pleased with it , will definitely order this again .Thanks”

Helpful Report

Posted 1 month ago

Hi Geraldine, Thank you for your kind words. We're glad the cream arrived quickly and that you’re pleased, and that you’ll order again. Kind regards, Team Face The Future

Posted 1 month ago

“promt delivery good proce”

Helpful Report

Posted 1 month ago

Hi John, Thank you for your feedback. We're glad the delivery was prompt. Kind regards, Team Face The Future

Posted 1 month ago

“Bottle arrived smashed”

Helpful Report

Posted 1 month ago

Hi Chloe, Thank you for your review. We are sorry to hear this. We can see that you have reached out to us, and our team are assisting with this. Kind regards, Face the Future

Posted 1 month ago

“Haven’t received order yet. Supposed to be delivered yesterday by Evri but no show. To be honest when a firm is delivering with Evri it is off putting. I need to check on future who the carriers are”

Helpful Report

Posted 1 month ago

Hi Adele, Thanks for your review. I’m sorry your order hasn’t arrived. To see the most up-to-date information, please keep an eye on your tracking link. Please reach out to us if you need any assistance. Kind regards, Team Face The Future

Posted 1 month ago

“Good range, competitively priced, fast dispatch and good communication”

Helpful Report

Posted 1 month ago

Hi William, Thank you for your kind words. We’re glad you found a good range, competitive pricing, fast dispatch, and good communication. Kind regards, Team Face The Future

Posted 1 month ago

“I love face the future suncream”

Helpful Report

Posted 1 month ago

Hi Suzanne, Thank you for your kind words. We’re glad you love Face The Future suncream. Kind regards, Team Face The Future

Posted 1 month ago

“You sent me the wrong item. I ordered caramel colour lip balm, you sent me the mauve one.”

Helpful Report

Posted 1 month ago

HI, please accept our apologies for this. We can see you have reached out to our Customer Service team and they are assisting with this. Kind regards, Face the Future

Posted 1 month ago

“Very happy with my purchase! I also received a free skin care sample and booklet! Presentation great! Can't fault product or service! 5 stars!”

Helpful Report

Posted 1 month ago

Hi Carrie, Thank you for your kind words. We’re glad you’re very happy with your purchase, the sample and booklet, and the presentation. Kind regards, Team Face The Future

Posted 1 month ago

“I am not sure about the supplements results yet as it takes time to prove but the sample of an under eye creme that was offered was empty”

Helpful Report

Posted 1 month ago

Hi Anna, Thanks for your review. Please reach out to us as we cannot see an eye cream on your order. Kind regards, Team Face The Future

Posted 1 month ago

“Very good 👍”

Helpful Report

Posted 1 month ago

Hi Guler, Thank you for your kind words. Kind regards, Team Face The Future

Posted 1 month ago

“Very easy to order and quick delivery. Nice surprise to have a freebie enclosed with my parcel. Thankyou”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for your kind words. We’re glad the ordering was easy, delivery was quick, and you enjoyed the freebie. Kind regards, Team Face The Future

Posted 1 month ago

“Absolutely disgusting. You didn't help me with my return form at all, you totally ignored my emails”

Helpful Report

Posted 1 month ago

Hi Gill, Thank you for your review. We can see you have emailed multiple times. Our team works on their emails from oldest to newest so emailing in again before receiving a response does push you to the back of the queue. We can see our team will be responding to you today. Kind regards, Face the Future

Posted 1 month ago

“My products arrived promptly and in great condition. I’ve only used them once and so far they’ve been good for my sensitive skin. There were a couple of samples of other products that I’ll try too!”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for your kind words. We’re glad your products arrived promptly and that they’re good for your sensitive skin. It’s great to hear you’re considering trying the additional samples too. Kind regards, Team Face The Future

Posted 1 month ago

“Great to deal with, good communication and fast delivery”

Helpful Report

Posted 1 month ago

Hi Kim, Thank you for your kind words. We’re glad you found it easy to deal with, with good communication and fast delivery. Kind regards, Team Face The Future

Posted 1 month ago

“Didn’t need to wait long for the product to arrive, so quick delivery 👍”

Helpful Report

Posted 1 month ago

Hi Aida, Thanks for your review. Glad to hear the delivery was quick. Kind regards, Team Face The Future

Posted 1 month ago

“Always helpful & sort my order out efficiently. If I have any problems always there to help”

Helpful Report

Posted 1 month ago

Hi Angela, Thank you for your kind words. We’re glad we could help and sort your order out efficiently. If you have any problems, we’re here to help. Kind regards, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 23,806 reviews