Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 23,184 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 23,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 19th April 2026

Doreen D

Face The Future 5 star review on 7th March 2026

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent sensitive moisturiser, ideal for rosacea”

Helpful Report

Posted 1 month ago

Hi Elizabeth, Thank you for your review. We’re thrilled you found the moisturiser sensitive and ideal for rosacea. We appreciate your support! Kind regards, Team Face The Future

Posted 1 month ago

“Item arrived damaged and leaked contacted company who said they would give a partial refund, have. Contacted them three times and am still waiting”

Helpful Report

Posted 1 month ago

Hi, Thank you for your review, Please accept our apologies that your item was received damaged. We can see that our customer service team did offer a partial refund or a pre-paid label to return the product. We can see that our customer service team have responded to all of your emails and have provided a label to return the product as requested. Kind regards, Face the future

Posted 1 month ago

“Great mystery item have started using it already would do this again”

Helpful Report

Posted 1 month ago

Hi Louise, Thank you for your review. Kind regards, Team Face The Future

Posted 1 month ago

“I do shop about to find competitive prices, Face the Future is always best value for money 🙌🏻”

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Posted 1 month ago

Hi Sarah, Thank you for your lovely review. We're thrilled you find Face The Future offers the best value for money. We appreciate your support! Kind regards, Team Face The Future

Posted 1 month ago

“As I had received a tracking number for something I had not ordered, I rang and spoke to Suzannah who was extremely helpful and charming. consequently I did place an order for a Serum that I had run out of! Very pleased with the result!”

Helpful Report

Posted 1 month ago

Hi Jacquine, Thank you for your review. We appreciate your support! Kind regards, Team Face The Future

Posted 1 month ago

“Have been using the environ products for many years and find these products amazing. Thank you for your freebie products not had time to try them at present . Delivery and ordering went well.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review. We’re thrilled you find the Environ products amazing and glad the delivery and ordering went smoothly. We hope you enjoy the freebies. Kind regards, Team Face The Future

Posted 1 month ago

“I.have always had a lovely response from the girls whe l place my order.l.am 82.been ordering for years.love the goody bag l recieved.thank you.”

Helpful Report

Posted 1 month ago

Hi Doreen, Thank you for your review. We’re thrilled you’ve had a lovely response from the team over the years and that you love the goody bag. We appreciate your loyalty! Kind regards, Team Face The Future

Posted 1 month ago

“I have only had good experiences shopping with this company and I’m a happy and satisfied customer. I like the products and I like the service and I like the packaging and the delivery is good too. The only minor issue I have with this mystery hair box is that it doesn’t contain shampoo and because I’d run out of shampoo I couldn’t use the other products until I went shopping. Otherwise it’s a nice box!”

Helpful Report

Posted 1 month ago

Hi Susan, Thank you for your review. We’re thrilled to hear you’ve had such positive experiences with us and that you’re happy with the products, service, packaging, and delivery. We appreciate your feedback about the mystery hair box. Kind regards, Team Face The Future

Posted 1 month ago

“I'm happy with my purchase from the store, and I highly recommend it. I would expect more benefits for loyal customers”

Helpful Report

Posted 1 month ago

Hi Anna, Thank you for your review. We’re glad you’re happy with your purchase and appreciate your recommendation. We value your feedback about loyalty benefits. Kind regards, Team Face The Future

Posted 1 month ago

“Stocking up on my essential products!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review. We’re thrilled to hear you’re stocking up on essential products and that you’re enjoying your experience with us. Kind regards, Team Face The Future

Posted 1 month ago

“Excellent edit - every product is impressive. So good I bought it twice in fact.”

Helpful Report

Posted 1 month ago

Hi Carla, Thank you for your review. We’re thrilled you loved the edit and that you found the products impressive enough to repurchase. Your support means a lot to us! Kind regards, Team Face The Future

Posted 1 month ago

“Easy to order plus quick delivery. I am very pleased with my order.”

Helpful Report

Posted 1 month ago

“I have been nothing more than super impressed with this company. They have great offers and high-end products, fast delivery and free samples too. I wish i had discovered them sooner :)”

Helpful Report

Posted 1 month ago

“I have used Heliocare for several years, from Face the Future and it works well as a sun protector and is not greasy.”

Helpful Report

Posted 1 month ago

“I love the products , I’ve got course frizzy hair and it’s made it very sleek when using this product. I would definitely recommend it.”

Helpful Report

Posted 1 month ago

“Very helpful and knowledgeable.I occasionally call them to ask about a product and they give me great advice.”

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Posted 1 month ago

“Excellent service. Also have very good discounts on products. Would highly recommend”

Helpful Report

Posted 1 month ago

“My experience with Face The Future was very positive. I struggled for months, trying to find the products that I used on a daily basis and kept running into difficulty because these products were no longer available on the usual sites that I had always ordered from before. Face The Future is very easy to navigate, legitimate and professional. I found what I wanted and even though the shipping was outrageous I was able to find the products that I’ve been using for years. Honestly, it was a relief to find products from Europe available in the US. Thank you! I hope to use Face The Future again soon.”

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Posted 1 month ago

“My husband brought me this product it's lovely and I am very happy with the results 🌟”

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Posted 1 month ago

“Great product”

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Posted 1 month ago

Face The Future is rated 4.8 based on 23,184 reviews