Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,936 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Works well on damp or dry hair my hair is more manageable with this product.”

Helpful Report

Posted 1 month ago

Hi Lynn, Thank you for your wonderful 5-star review! We're so pleased to hear that the product works well on both damp and dry hair, making your locks more manageable. Your feedback truly means a lot to us! Best wishes, Team Face The Future

Posted 4 weeks ago

“Great customer service”

Helpful Report

Posted 1 month ago

Hi Jackie, Thank you for your fantastic 5-star review! We’re so pleased to hear that you experienced great customer service. Your satisfaction is our top priority! Warm wishes, Team Face The Future

Posted 4 weeks ago

“Prompt and reliable service from the team quality products at competitive prices”

Helpful Report

Posted 1 month ago

Hi Sharon, Thank you so much for your fantastic 5-star review! We're delighted to hear that you experienced prompt and reliable service along with our quality products at competitive prices. Your feedback truly means the world to us! Warm regards, Team Face The Future

Posted 4 weeks ago

“Fantastic customer service, always buy my products from Face the Future. Highly recommend”

Helpful Report

Posted 1 month ago

Hi,, Thank you for your fantastic 5-star review! We're delighted to hear that you enjoy our customer service and choose to shop with us. Your recommendation means the world to us! Warm regards, Team Face The Future

Posted 1 month ago

“Great site with excellent products”

Helpful Report

Posted 1 month ago

Hi Susan, Thank you for your amazing 5-star review! We’re thrilled to hear that you think our site and products are excellent. Warm wishes, Team Face The Future

Posted 1 month ago

“very good product I recommend it since I started using it the dark spots have disappeared.”

Helpful Report

Posted 1 month ago

Hi Maya, Thank you for your fantastic 5-star review! We’re so pleased to hear that our product has made such a positive difference for you. Your recommendation is truly appreciated! Warm regards, Team Face The Future

Posted 1 month ago

“Excellent Quality. Professional and Friendly Advice. Have been using all Environ Products for over 5 years and will continue to do so. Thank you.”

Helpful Report

Posted 1 month ago

Hi Eileen, Thank you for your wonderful 5-star review! We’re thrilled to hear that you’ve been enjoying the Environ products for over 5 years and appreciate your kind words about our advice. Your loyalty means so much to us! Warm regards, Team Face The Future

Posted 1 month ago

“I'll answer it cause youve got my mothers name , yes i love the product wow , its great for my hair, as my hair is fine & like i said its great for my hair for the volume it gives it.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review! We’re thrilled to hear that our product is giving your fine hair the volume it deserves. Warm wishes, Team Face The Future

Posted 1 month ago

“Ive received my shampoo and conditioner in a fadt manner but unfortunately the bottle for the conditioner is broken, so I can't use the pump action to use it. So it's abit annoying having to unscrew the pump to take the conditioner out. Especially when it then starts to drip down the bottle. When contacting the team they have promptly sent me two replacement pumps plus some litter freebies!! Brilliant service.”

Helpful Report

Posted 1 month ago

Hi Michelle, Thank you for your review. We haven't received any contact from you regarding this. Please contact us on shop@facethefuture.co.uk so we can help. Kind regards, Face the Future

Posted 1 month ago

“Delivery was way longer than stated. Emailed no response back. Poor customer service. The product however is great I’ve had it before, but wouldn’t go back to this company for it.”

Helpful Report

Posted 1 month ago

Hi Mara, Thank you for your review. Please accept our apologies. There have been some delays with InPost. We have checked and can see that our Customer Service team did respond to your email with a picture of the tracking, showing that your parcel is ready for collection. Kind regards, Face the Future

Posted 1 month ago

“Im very happy with this”

Helpful Report

Posted 1 month ago

Hi Raluca, Thank you for your wonderful 5-star review! We're thrilled to hear that you are very happy with your experience. Your satisfaction means a lot to us! Warm wishes, Team Face The Future

Posted 1 month ago

“Hasn’t arrived”

Helpful Report

Posted 1 month ago

Hi Rosa, Thank you for your review. We have checked the tracking and can see that your parcel was delivered on the 24th by Royal Mail. We haven't received any contact from you, so if you do have any issues, please do contact us on shop@facethefuture.co.uk Kind regards, Face the Future

Posted 1 month ago

“Good communication, quick delivery , really pleased with the Edit , would decently order again great value for money”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review! We're so glad to hear that you were pleased with the communication and delivery, as well as the edit you received. Your feedback about great value means a lot to us! Warm wishes, Team Face The Future

Posted 1 month ago

“My wife is a regular and happy Face the Future customer - I place the orders and pay the bills as she really does not like/enjoy computers. S0, WE are happy customers BUT I would be a much happier customer if I was NOT constantly being asked to review products/services/whatevers. I am not particlarly good technically and have fingers which are getting on towards 90 years old! Please leave me alone”

Helpful Report

Posted 1 month ago

Hi Jeremy, Thank you for your 5-star review! We're so glad to hear that both you and your wife are happy customers at Face the Future. We appreciate your feedback regarding the review requests, and we understand that they can be overwhelming. These are automated emails so please ignore them in the future if you don't want to leave feedback. Warm regards, Team Face The Future

Posted 1 month ago

“Great company to order from. Products delivered very quickly and I’ve been really happy with the communication from them.”

Helpful Report

Posted 1 month ago

Hi Joan, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with our quick delivery and communication. Your feedback truly brightens our day! Kind regards, Team Face The Future

Posted 1 month ago

“Great product and great service from Face the Future. Highly recommend.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you had a great experience with both our product and service. Your high recommendation means a lot to us! Warm regards, Team Face The Future

Posted 1 month ago

“Great products, good prices and offers, quick delivery,”

Helpful Report

Posted 1 month ago

Hi Carole, Thank you for your wonderful 4-star review! We're glad to hear that you’re enjoying our products, prices, and quick delivery. Your feedback is invaluable to us as we strive to improve continuously. Best wishes, Team Face The Future

Posted 1 month ago

“Always have all the brands that I am looking for! Brilliant customer service and always packaged really well!”

Helpful Report

Posted 1 month ago

Hi Lauren, Thank you for your incredible 5-star review! We’re thrilled to hear that we always have the brands you’re looking for and that you appreciate our customer service and packaging. Your support means so much to us! Warm wishes, Team Face The Future

Posted 1 month ago

“Love Face the Future my go to online shop for all my beauty needs! Loads of brands and great deals.”

Helpful Report

Posted 1 month ago

Hi Natalie, Thank you for your wonderful 5-star review! We're so glad to hear that Face the Future is your go-to online shop for all your beauty needs. We always aim to offer a great selection and unbeatable deals! Warm regards, Team Face The Future

Posted 1 month ago

“Face the future used to be excellent. But it has changed since the loyalty system changed. Also once you’ve spend a fortune you should be able to redeem your points for anything. Any item on offer is not included. Every time I ordered previously I received my order the next day. I know the postage is between 3 and 5 days as it was then but now it is a few days before you receive it. Also when speaking to some staff, not all, you can hear a patronising tone in their voice. All in all instead of the 10 out of 10 it used to be it’s now pushing a 7.”

Helpful Report

Posted 1 month ago

Hi Sharon, Thank you for your feedback. We're sorry to hear that your experience hasn't matched the high standards we strive for. Your comments about the loyalty system and shipping times are valuable to us.. We also appreciate your thoughts on our customer service, as we aim for a friendly and helpful approach with every interaction. Warm regards, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 21,936 reviews