Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,352 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a fantastic website I've been using for years! Very quick delivery, great prices and efficient customer service. Highly recommended!”

Helpful Report

Posted 4 weeks ago

Hi Katarzyna, Thank you for your review. We’re really glad you’ve had a great experience with us. Kind regards, Team Face The Future

Posted 4 weeks ago

“Disappointed that it wears off nails within 48 hrs.”

Helpful Report

Posted 1 month ago

Hi Hazel, Thank you for your review. We’re sorry to hear the product didn’t last as expected. Kind regards, Team Face the Future

Posted 4 weeks ago

“Really fast delivery, well packaged products, excellent supply of hair products in the hair edit”

Helpful Report

Posted 1 month ago

Hi Jade, Thank you for your review. We’re glad the delivery was fast, the packaging was good, and you’re happy with the hair products in the hair edit. Kind regards, Team Face The Future

Posted 4 weeks ago

“Very efficient service and great value for money 👍🏻”

Helpful Report

Posted 1 month ago

Hi Dorothy, Thank you for your review. We’re really glad you found our service efficient and great value for money. Kind regards, Team Face The Future

Posted 4 weeks ago

“I found the product I needed only on your website. I tried to order it. Delivery was fast, everything arrived intact and on time, plus I was pleasantly surprised by the gift of face wash. Thank you”

Helpful Report

Posted 1 month ago

Hi Yuliia, Thank you for your review. We’re thrilled you found the product you needed on our website. Kind regards, Team Face The Future

Posted 4 weeks ago

“Used products for over a week now and can see the difference very good products”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review. We’re glad to hear you’re seeing a difference after using the products for over a week. Kind regards, Team Face The Future

Posted 4 weeks ago

“Always deliver”

Helpful Report

Posted 1 month ago

Hi Lynda, Thank you for your review. Kind regards, Team Face The Future

Posted 4 weeks ago

“Disgusted not made aware of a €60 customs fee”

Helpful Report

Posted 1 month ago

Hi Jen, We can see this has been resolved by our Customer Service team and the customs fee has been refunded. Kind regards, Face the Future

Posted 3 weeks ago

“I’ve been using Face the Future Shampoo for a while now, and it has genuinely impressed me. The formula feels lightweight yet nourishing, and it cleans the scalp without leaving any dryness or residue. What stands out most is how refreshed and balanced my hair feels after each wash—soft, smooth, and noticeably healthier. The scent is clean and calming, not overpowering, making it great for daily use. It also lathers well, so you don’t need a lot to get an effective cleanse. Over time, I’ve noticed reduced buildup and improved shine, which is a huge plus. Overall, Face the Future Shampoo delivers salon-quality results with a gentle approach. Perfect for anyone looking to elevate their hair-care routine with a product that feels both effective and luxurious.”

Helpful Report

Posted 1 month ago

Hi Raheela, Thank you for your review. We’re thrilled to hear the Shampoo delivers lightweight nourishment, a refreshing scalp feel, and the balanced, healthy results you described. Great to know the scent and lather enhance daily use. Kind regards, Team Face The Future

Posted 4 weeks ago

“nice and newly made products, fast process and delivery. i will order from them again!”

Helpful Report

Posted 1 month ago

Hi, Thank you for your review. We’re thrilled you’re pleased with the new products and the fast process and delivery. Kind regards, Team Face The Future

Posted 4 weeks ago

“very good company, nice and new products, fast process and delivery”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review. We’re really glad you had a positive experience with us and that you appreciated the new products and fast process and delivery. Kind regards, Team Face The Future

Posted 4 weeks ago

“Products are sent quickly. Responsible selling of items with high levels of actives.”

Helpful Report

Posted 1 month ago

Hi Deborah, Thank you for your review. We’re glad to hear you’re happy with the speed of dispatch. Kind regards, Team Face The Future

Posted 4 weeks ago

“good company to deal with will use them again”

Helpful Report

Posted 1 month ago

Hi George, Thank you for your review. We’re glad you had a positive experience and that you’ll use us again. Kind regards, Team Face The Future

Posted 4 weeks ago

“Excellent product”

Helpful Report

Posted 1 month ago

Hi Jennifer, Thank you for your review. We’re delighted you think the product is excellent. Kind regards, Team Face The Future

Posted 4 weeks ago

“Great choice of products”

Helpful Report

Posted 1 month ago

Hi Katie, Thank you for your review. We’re glad you’re happy with the choice of products. Kind regards, Team Face The Future

Posted 4 weeks ago

“Pleased with my Gatineau set. I’ve been wanting to try the face serum for a while so this was an ideal opportunity. The body cream I use all year round. I bought the face serum in medium / dark but I think for this time of year the light/ medium would have been enough. So I’ll try that next. As always beautiful products from Gatineau.”

Helpful Report

Posted 1 month ago

Hi Elizabeth, Thank you for your review. We’re glad you’re pleased with the Gatineau set and that you’re enjoying the serum. Kind regards, Team Face The Future

Posted 4 weeks ago

“Quick ordering and good choice of products.”

Helpful Report

Posted 1 month ago

Hi Erica, Thank you for your review. We’re glad the ordering was quick and you found a good choice of products. Kind regards, Team Face The Future

Posted 4 weeks ago

“Great website with quick delivery and correspondence”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review. We’re glad you had a great experience with our website and found the delivery quick. Kind regards, Team Face The Future

Posted 4 weeks ago

“Love my 2 Sigma palettes and their make up brushes. So wonderful to find a UK supplier of this brand!”

Helpful Report

Posted 1 month ago

Hi Rosetta, Thank you for your review. We’re really glad you love your Sigma palettes and brushes. Kind regards, Team Face The Future

Posted 4 weeks ago

“This is present so not given yet”

Helpful Report

Posted 1 month ago

Hi Fiona, Thank you for your review. Kind regards, Team Face The Future

Posted 4 weeks ago

Face The Future is rated 4.8 based on 22,352 reviews