Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 23,803 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 23,803 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 19th April 2026

Doreen D

Face The Future 5 star review on 7th March 2026

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from when we ordered to delivery.”

Helpful Report

Posted 1 month ago

Hi Nigel, Thank you for your kind words. We’re glad you experienced excellent service from when you ordered to delivery. Kind regards, Team Face The Future

Posted 3 weeks ago

“Quick and efficient delivery”

Helpful Report

Posted 1 month ago

Hi Jill, Thank you for your kind words. We’re glad you experienced quick and efficient delivery. Kind regards, Team Face The Future

Posted 3 weeks ago

“Excellent product, customer service, excellent. Can't praise the company enough. Thankyou for all your help”

Helpful Report

Posted 1 month ago

Hi Pauline, Thank you for your kind words. We’re glad you had an excellent experience with the product and customer service. Kind regards, Team Face The Future

Posted 3 weeks ago

“Spot on!!!”

Helpful Report

Posted 1 month ago

Hi Roy, Thank you for your 5 star review. Kind regards, Team Face The Future

Posted 3 weeks ago

“Fast deliveries, good discounts and little freebie sample much appreciated.”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for your kind words. We’re glad you appreciated the fast deliveries, discounts, and the little freebie sample. Kind regards, Team Face The Future

Posted 3 weeks ago

“This is the first time I have used this company & I am very pleased with my purchase. The price was very competitive & the delivery was quicker than expected. I also received a small gift which was a lovely gesture. Will definitely use again in future.”

Helpful Report

Posted 1 month ago

Hi Lynda, Thank you for your 5 star review. We’re glad you had a positive first experience. Kind regards, Team Face The Future

Posted 3 weeks ago

“My order was dispatched and arrived really quickly. I haven't had the chance to try it yet. But, very happy with the service”

Helpful Report

Posted 1 month ago

Hi Moya, Thank you for your kind words. We’re glad you found the service speedy and that you’re happy with how your order was handled. Hope you enjoy using it when you get the chance. Kind regards, Face The Future

Posted 3 weeks ago

“Easy shopping and prompt delivery!”

Helpful Report

Posted 1 month ago

Hi Stella, Thank you for your kind words. We’re glad you found shopping easy and delivery prompt. Kind regards, Face The Future

Posted 3 weeks ago

“Really happy I received my product. Will be ordering more going forward. Thankyou .”

Helpful Report

Posted 1 month ago

Hi Kerry, We’re glad you’re happy with your product and that you plan to order more in the future. Thank you for your review. Kind regards, Face The Future

Posted 3 weeks ago

“Delivered quickly and left where requested”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your kind words. We’re glad it was delivered quickly and left where you requested. Kind regards, Face The Future

Posted 3 weeks ago

“Great fast service”

Helpful Report

Posted 1 month ago

Hi Sinead, Thank you for your kind words. We’re glad you experienced great fast service. Kind regards, Team Face The Future

Posted 3 weeks ago

“As always the best choice for finding new products. Excellent quality”

Helpful Report

Posted 1 month ago

Hi Kristina, Thank you for your kind words. We’re glad you’re finding new products and that you’re happy with the quality. Kind regards, Team Face The Future

Posted 1 month ago

“Great website with some good discounts and offers. Fast delivery.”

Helpful Report

Posted 1 month ago

Hi Kim, Thank you for your kind words. We're glad you found the website with good discounts and offers, and that delivery was fast. Kind regards, Team Face The Future

Posted 1 month ago

“Easy ordering fast delivery”

Helpful Report

Posted 1 month ago

Hi Natalie, Thank you for your kind words. We're glad you found ordering easy and delivery fast. Kind regards, Team Face The Future

Posted 1 month ago

“The only downside to ordering through your website was that I received an email saying I could get 15% off by downloading the app. I even received a discount code to use at checkout. However, when I tried to apply it, I was told it wasn't valid for this product. If that's the case, the promotion should clearly state the exclusions. The conditions shouldn't be hidden in the small print while the "15% off" message is displayed so prominently. It feels misleading. The offer gives the impression that the discount applies, when in reality it doesn't. That wasn't a good customer experience.”

Helpful Report

Posted 1 month ago

Hi Paulo, Thank you for your review. We are sorry you were unhappy with this. Normal T's and C's apply to all discount codes and are available to view on our website. We can see the products you purchased already have 35% off, so a discount code would not be valid on this order. Kind regards, Face the Future

Posted 1 month ago

“I always find the order & delivery process too notch”

Helpful Report

Posted 1 month ago

Hi Gordon, Thank you for your kind words. Kind regards, Team Face The Future

Posted 1 month ago

“Good company, quick order dispatch. Article as described.”

Helpful Report

Posted 1 month ago

Hi Janet, Thank you for your kind words. We’re glad you found us to be a good company and that your order dispatch was quick. Kind regards, Team Face The Future

Posted 1 month ago

“Placing order online was effortless, however applying discount was difficult and code did not work. Upon delivery/transit and my parcel and content arrived damaged. I have emailed customer services with proof of photos for you perusal.”

Helpful Report

Posted 1 month ago

Hi Afreen, Thank you for your review. We are sorry to hear you received your parcel damaged. We can see that our Customer Service team are assisting with this. Kind regards, Face the Future

Posted 1 month ago

“Straight forward fast delivery very satisfied,would buy again.*****”

Helpful Report

Posted 1 month ago

Hi Joanne, Thank you for your kind words. We’re glad the delivery was straightforward. Kind regards, Team Face The Future

Posted 1 month ago

“All good. Will use again. Thank”

Helpful Report

Posted 1 month ago

Hi Esther, Thank you for your kind words. We're glad you had a good experience and will use us again. Kind regards, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 23,803 reviews