Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,931 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,931 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well priced item & Fast delivery.”

Helpful Report

Posted 4 weeks ago

Hi Andrea, Thank you so much for your great review! We're delighted to hear you found our item well-priced and that you received it quickly. Your satisfaction means a lot to us! Warm wishes, Team Face The Future

Posted 3 weeks ago

“Great service and products”

Helpful Report

Posted 4 weeks ago

Hi Carolyn, Thank you for your fantastic review! We're thrilled to hear you enjoyed our service and products. Warm wishes, Team Face The Future

Posted 3 weeks ago

“I ordered some hairburst products. Half price is great because they are not cheap. Delivery was fast. You're a long term quite local company. Thank you.”

Helpful Report

Posted 4 weeks ago

Hi Heather, Thank you for your fantastic review! We're so glad to hear that you took advantage of our half-price offer and that your delivery was speedy. Warm regards, Team Face The Future

Posted 3 weeks ago

“Excellent face cream. A shame you are no longer stocking it.”

Helpful Report

Posted 4 weeks ago

Hi Suzanne, Thank you for your fantastic review! Warm regards, Team Face The Future

Posted 3 weeks ago

“Original products and excellent service”

Helpful Report

Posted 4 weeks ago

Hi Saeed, Thank you for your fantastic 5-star review! Warm regards, Team Face The Future

Posted 3 weeks ago

“Hurtigt og nemt. Godt udvalg og gode priser.”

Helpful Report

Posted 4 weeks ago

Hi Anya, Thank you for your feedback. Kind regards, Team Face the Future

Posted 4 weeks ago

“Fast Delivery Reasonable priced great products”

Helpful Report

Posted 4 weeks ago

Hi Sasha, Thank you for your wonderful 5-star review! We’re so glad to hear that you’re happy with our fast delivery and great products. Your support means a lot to us! Warm regards, Team Face The Future

Posted 4 weeks ago

“I tried these two products and they made my skin really smooth and I to me personally I think that these products can kill all the bacteria and they make your skin does not look oily.”

Helpful Report

Posted 4 weeks ago

Hi Marianna, Thank you for your fantastic 5-star review! We’re thrilled to hear that our products have made your skin smooth and helped with oil control. Warm wishes, Team Face The Future

Posted 4 weeks ago

“Do not order from this company! The order form deleted my house number. Their customer service assurances are a lie- it's all done by AI responding to you. They have ignored my three attempts to contact them. They use Royal Mail- who also ignored my messages and instructions. They have taken my money and I still have no shampoo. I have contacted them asking for my money back- and guess what- they have ignored that too! DO NOT USE THIS COMPANY!”

Helpful Report

Posted 4 weeks ago

Hi Katherine, Thank you for your feedback. We're truly sorry to hear about the difficulties you've experienced with your order. Our system will give address suggestions, but these can be amended, and it is the customer's responsibility to ensure the address is correct at the time the order is placed. We have checked your emails and can see that you did receive an AI response as you contacted us just before we closed on Friday and we work our emails from oldest to newest so our Customer Service team would not have responded to you until after the weekend. The AI response you received is correct and it is stated on your order confirmation email that once an order has been placed, we are unable to amend or cancel an order. We can see that our Customer Service team have responded and your order has been refunded. Warm wishes, Team Face The Future

Posted 4 weeks ago

“Great price and quick delivery.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for your amazing 5-star review! We're thrilled to hear that you found our prices great and enjoyed quick delivery. Best wishes, Team Face The Future

Posted 4 weeks ago

“Fabulous- absolutely love all my items. Especially discovering all the new brands and products in your ‘edit’ boxes”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you so much for your fabulous 5-star review! We’re delighted to hear that you’re loving your items and the new brands in our ‘edit’ boxes. Your feedback truly means the world to us! Warm regards, Team Face The Future

Posted 4 weeks ago

“My go-to for all things skincare. Fair prices, good selection and fast shipping.”

Helpful Report

Posted 4 weeks ago

Hi Verônica, Thank you so much for your fantastic 5-star review! We're delighted to hear that we're your go-to for skincare, and that our fair prices and fast shipping have made your experience great. Your support truly means a lot to us! Warm wishes, Team Face The Future

Posted 4 weeks ago

“Quick easy ordering and delivery.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We’re so pleased to hear that you found the ordering process quick and easy, along with a smooth delivery experience. Your feedback means the world to us! Warm regards, Team Face The Future

Posted 4 weeks ago

“The team at Face the Future are always incredibly helpful and very knowledgeable”

Helpful Report

Posted 1 month ago

Hi Deborah, Thank you so much for your wonderful 5-star review! We truly appreciate your kind words about our team's helpfulness and knowledge. It's always our pleasure to assist you! Warm regards, Team Face The Future

Posted 4 weeks ago

“I have been using Environ products for a number of years now and very pleased with the product. When my local rep moved away I was concerned as to where I would be able to get the same service. Thank you Face the Future for offering this superb facility. Rachel”

Helpful Report

Posted 1 month ago

Hi Rachel, Thank you so much for your fantastic 5-star review! We're delighted to hear that you’ve been pleased with Environ products over the years and that our service has been able to meet your needs. Warm regards, Team Face The Future

Posted 4 weeks ago

“Works well on damp or dry hair my hair is more manageable with this product.”

Helpful Report

Posted 1 month ago

Hi Lynn, Thank you for your wonderful 5-star review! We're so pleased to hear that the product works well on both damp and dry hair, making your locks more manageable. Your feedback truly means a lot to us! Best wishes, Team Face The Future

Posted 4 weeks ago

“Great customer service”

Helpful Report

Posted 1 month ago

Hi Jackie, Thank you for your fantastic 5-star review! We’re so pleased to hear that you experienced great customer service. Your satisfaction is our top priority! Warm wishes, Team Face The Future

Posted 4 weeks ago

“Prompt and reliable service from the team quality products at competitive prices”

Helpful Report

Posted 1 month ago

Hi Sharon, Thank you so much for your fantastic 5-star review! We're delighted to hear that you experienced prompt and reliable service along with our quality products at competitive prices. Your feedback truly means the world to us! Warm regards, Team Face The Future

Posted 4 weeks ago

“Fantastic customer service, always buy my products from Face the Future. Highly recommend”

Helpful Report

Posted 1 month ago

Hi,, Thank you for your fantastic 5-star review! We're delighted to hear that you enjoy our customer service and choose to shop with us. Your recommendation means the world to us! Warm regards, Team Face The Future

Posted 1 month ago

“Great site with excellent products”

Helpful Report

Posted 1 month ago

Hi Susan, Thank you for your amazing 5-star review! We’re thrilled to hear that you think our site and products are excellent. Warm wishes, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 21,931 reviews