Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,352 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived well packed and quicker than expected. I'd like to also praise the company's staff for updating me on packages journey as there were expected some delays. But everything went great at the end. I'm very happy with my purchase.”

Helpful Report

Posted 3 weeks ago

Hi Paula, Thank you for your review. We’re glad to hear your item arrived well-packed and quickly, and that our team could keep you updated during any delays. Happy to hear everything went great in the end. Kind regards, Team Face The Future

Posted 2 weeks ago

“Excellent service placed my order delivered within the same week. Very good deals. Would highly recommend.”

Helpful Report

Posted 3 weeks ago

Hi Pina, Thank you for your review. We’re delighted you were happy with the service, fast delivery, and the deals. We appreciate your recommendation. Kind regards, Team Face The Future

Posted 2 weeks ago

“I am very satisfied with this product and have been using it for a long time. Thank you”

Helpful Report

Posted 3 weeks ago

Hi Demet, Thank you for your review. We’re glad to hear you’re very satisfied and have been using it for a long time. Kind regards, Team Face The Future

Posted 2 weeks ago

“Great service and sensible pricing.”

Helpful Report

Posted 3 weeks ago

Hi Naomi, Thank you for your review. We’re glad to hear you enjoyed the great service. Kind regards, Team Face The Future

Posted 2 weeks ago

“This product is easy to use; it enhances my skin tone, especially on my hands, since my job requires frequent handwashing. It soothes the dryness and gives a subtle feeling”

Helpful Report

Posted 3 weeks ago

Hi Frances, Thank you for your review. We're glad to hear you find it easy to use and that it soothes dryness and enhances your skin tone, especially with frequent handwashing. Kind regards, Team Face The Future

Posted 2 weeks ago

“Arrived as promised.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your review. Kind regards, Team Face The Future

Posted 2 weeks ago

“Excellent customer service, was a small issue down to a manufacturer delay which was out of their hands but I was called several times by lovely people who couldn’t be more apologetic and kept me informed of the updates. After all that the item arrived in time anyway!! 10/10”

Helpful Report

Posted 3 weeks ago

Hi Sam, Thank you for your review. We're glad to hear our team kept you informed and that the item arrived in time. Kind regards, Team Face The Future

Posted 2 weeks ago

“A good service and love the product”

Helpful Report

Posted 3 weeks ago

Hi Margaret, Thank you for your review. We're glad you had a good service and love the product. Kind regards, Team Face The Future

Posted 3 weeks ago

“Slight delay with the order due to the supplier (not FTF) but regular communication from their friendly team. I wouldn't hesitate to order from them again. Thank you.”

Helpful Report

Posted 3 weeks ago

Hi Stephen, Thank you for your review. We’re glad the communication from our team helped. Kind regards, Team Face The Future

Posted 3 weeks ago

“Always great experience shopping at Face the future, and prices are always better than other retailers.”

Helpful Report

Posted 4 weeks ago

Hi Mona, Thank you for your review. We’re glad you had a great experience and that our prices are better than other retailers. Kind regards, Team Face The Future

Posted 3 weeks ago

“Good range of products, prices are competitive too. Most importantly communication is paramount which Face the Future is very good at.”

Helpful Report

Posted 4 weeks ago

Hi Vanessa, Thank you for your review. We’re glad you’re happy with our product range, competitive prices, and especially our communication. Kind regards, Team Face The Future

Posted 3 weeks ago

“Does what it meant to , good product”

Helpful Report

Posted 4 weeks ago

Hi Mai, Thank you for your review. Kind regards, Team Face The Future

Posted 3 weeks ago

“Delivered the gift set quickly. As always find FTF competitive on pricing.”

Helpful Report

Posted 4 weeks ago

Hi Nicola, Thank you for your review. We’re glad the gift set arrived quickly and you find our pricing competitive. Kind regards, Team Face The Future

Posted 3 weeks ago

“Helping enormously. A huge change to a very raw area of skin within 24 hours. Thank you”

Helpful Report

Posted 4 weeks ago

Hi Rachael, Thank you for your review. Kind regards, Team Face The Future

Posted 3 weeks ago

“Love this product, second one I've bought, very flattering.”

Helpful Report

Posted 4 weeks ago

Hi Joanne, Thank you for your review. We're glad you love the product. Kind regards, Team Face The Future

Posted 3 weeks ago

“Very pleased with the brushes . Good quality and happy enough with the price”

Helpful Report

Posted 4 weeks ago

Hi Grace, Thank you for your review. We’re glad you’re very pleased with the brushes, good quality, and happy with the price. Kind regards, Team Face The Future

Posted 3 weeks ago

“I love this product and so does my skin. I just wish I had noticed I was buying the small jar as I prefer having the larger size.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for your review. We’re really glad you love the product and that it’s good for your skin. Kind regards, Team Face The Future

Posted 3 weeks ago

“Excellent products”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for your review. We’re glad you found the products excellent. Kind regards, Team Face The Future

Posted 3 weeks ago

“good site.”

Helpful Report

Posted 4 weeks ago

Hi Peter, Thank you for your review. We're glad you find the site good. Kind regards, Team Face The Future

Posted 3 weeks ago

“I ordered a Korres Advent Calendar for a birthday, I was informed that it would be late arriving, was kept informed with phone calls, the calendar arrived earlier than expected. Good communication at all times, thank you.”

Helpful Report

Posted 4 weeks ago

Hi Angela, Thank you for your review. We’re glad the Advent Calendar arrived earlier than expected and that our updates kept you informed. Kind regards, Team Face The Future

Posted 4 weeks ago

Face The Future is rated 4.8 based on 22,352 reviews