Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,690 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,690 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A bit of a mixed bag for the Mystery bundle. A lot of hair products that just aren't relevant for my hair, and not enough skin care products for me to try. Good value to the right person.”

Helpful Report

Posted 11 months ago

Hi Emma, Thank you for taking the time to share your thoughts on the Mystery bundle. We're sorry that the selection didn’t fully align with your preferences, and we’ll certainly consider your feedback as we curate future bundles. Best wishes, Face the Future

Posted 11 months ago

“It’s an amazing protect and better value for money.”

Helpful Report

Posted 11 months ago

Hi Varsha, Thank you for your amazing review! We're thrilled to hear that you find our products to be a great value for money. Best wishes, Face The Future

Posted 11 months ago

“I never received my order”

Helpful Report

Posted 11 months ago

Hi Mindra, We understand how frustrating a missing parcel can be and rest assured we are doing everything we can to raise this as a claim with Royal Mail and will be in touch with you as soon as this is resolved. Kind regards, Face the Future

Posted 11 months ago

“Great service, products and prices as always. Thanks for a quick delivery.”

Helpful Report

Posted 11 months ago

Hi Anna, Thank you for your amazing review! We're thrilled to hear that you’re happy with our service, products, and prices. Best wishes, Face The Future

Posted 11 months ago

“Great cleanser. Love it”

Helpful Report

Posted 11 months ago

Hi Anna, Thank you so much for your lovely review! Best wishes, Face The Future

Posted 11 months ago

“Received so quickly and a really good price - so will order from them again”

Helpful Report

Posted 11 months ago

Hi Valerie, Thank you for your amazing review! Best wishes, Face The Future

Posted 11 months ago

“So nice to make my hair silky and also tidy every day”

Helpful Report

Posted 11 months ago

Hi Luke, Thank you for your amazing review! Best wishes, Face The Future

Posted 11 months ago

“Super fast delivery. Nicely packed. Good quality of the products. Just recommend to check all box properly because there was mini gifts at the bottom of the box behind wrap paper (nearly threw away).”

Helpful Report

Posted 11 months ago

Hi there, Thank you so much for your amazing review! Best wishes, Face The Future

Posted 11 months ago

“Quick delivery.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for the great review! Best wishes, Face The Future

Posted 11 months ago

“Products are great, fast delivery too.”

Helpful Report

Posted 11 months ago

Hi Faye, Thank you for your amazing review! We're thrilled to hear that you love the products and enjoyed our fast delivery. Your support means a lot to us! Best wishes, Face The Future

Posted 11 months ago

“Fast delivery and amazing range of products at very good prices and customer service is outstanding”

Helpful Report

Posted 11 months ago

Hi Jade, Thank you for your amazing review! We're thrilled to hear that you enjoyed our fast delivery and the fantastic selection of products we offer. It’s wonderful to know that our customer service made a positive impression on you. Best wishes, Face The Future

Posted 11 months ago

“I have ordered the serum and everything seemed to be alright but I have seen a video on Instagram that La Roche Possay products have called back due to some Suspicious of leading to cancer. I have stopped using them until I have more information.”

Helpful Report

Posted 11 months ago

Hi Doina, Thank you for your review and for bringing up your concerns. If you have any questions or need assistance, please feel free to reach out to us on shop@facethefuture.co.uk Best wishes, Face The Future

Posted 11 months ago

“Honestly, I thought it was a waste of money! I certainly don't need a scalp treatment for dandruff never mind 2 & I have no idea what the point is in giving anymore such a small dose of collagen & skin supplements as it takes months for them to have any effect. Infact out of the box the only thing I'll actually use is the sunscreen. My lesson was definitely learnt.”

Helpful Report

Posted 11 months ago

Hi Iris, Thank you for taking the time to share your feedback. We're sorry to hear that you found the products in your mystery bundle unsatisfactory. We’ll take your comments on board moving forward. Best regards, Face the Future

Posted 11 months ago

“I loved it and I loved what came as a gift ❤️”

Helpful Report

Posted 11 months ago

Hi Marcela, Thank you so much for your lovely review! We’re thrilled to hear that you loved your experience and the gift that came with it! Your satisfaction means the world to us! Best wishes, Face The Future

Posted 11 months ago

“One of the best app that I discovered, I will be one of the regular customer for sure!”

Helpful Report

Posted 11 months ago

Hi Emel, Thank you so much for your amazing review! We’re thrilled that you’ve discovered our app and look forward to having you as a regular customer. Best wishes, Face The Future

Posted 11 months ago

“I ordered two hair products and couldnt resist buying the Mystery Bundle either! from the Face the Future. I was pleased as the brand I wanted is not readily available. I was also.pleased the the wide variety of products that the website offers. My order was well packaged and delivered quickly.”

Helpful Report

Posted 11 months ago

Hi Kim, Thank you for the wonderful review! We're so glad you found what you were looking for and enjoyed our Mystery Bundle! It's our goal to provide a great selection and speedy delivery, and we're thrilled to hear that you had a positive experience. Best wishes, Face The Future

Posted 11 months ago

“Face the future is awesome. It stocks all the best skin care brands and it usually has good deals and prices. Delivery is always reliable and it’s all mindfully packaged.”

Helpful Report

Posted 11 months ago

Hi Hannah, Thank you for the amazing review! We're thrilled to hear that you love our range of skincare brands and that you're finding great deals with us! It's fantastic to know that our reliable delivery and mindful packaging are adding to your experience. We appreciate your support! Best wishes, Face The Future

Posted 11 months ago

“Excellent company that seems to have everything. I love the fact that they keep both my favs (environ) and still have lots of new brands. I was able to trial revive collagen with them for free and now it's one of my staples. Love love love this website.”

Helpful Report

Posted 11 months ago

Hi Elaine, Thank you for your fabulous review! We're over the moon to hear that you love our selection of Environ and are excited about the new brands we offer. It’s great to know that you discovered Revive Collagen through our trial and that it has become a staple for you! Best wishes, Face The Future

Posted 11 months ago

“Face the Future has all my go to products that I use on a daily basis but has also introduced me to some wonderful new brands. I love expanding my knowledge on skincare and always come away satisfied with the products and the overall service from Face the Future.”

Helpful Report

Posted 11 months ago

Hi Krystal, Thank you so much for your lovely review! We're delighted to hear that you've found your go-to products and discovered new brands with us. It's wonderful that you're expanding your knowledge of skincare, and we're committed to providing you with the best service and products. We truly appreciate your support! Best wishes, Face The Future

Posted 11 months ago

“Wide range of products. Quick delivery.”

Helpful Report

Posted 11 months ago

Hi, Thank you for the fantastic review! We're delighted to hear that you appreciate our wide range of products and quick delivery. Best wishes, Face The Future

Posted 11 months ago

Face The Future is rated 4.8 based on 22,690 reviews