Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,379 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,379 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A variety of great skincare products and good customer service👍”

Helpful Report

Posted 9 months ago

Hi Foong, Thank you for the fantastic review! We're delighted to hear you appreciate our variety of skincare products and our customer service. Your feedback means a lot to us! Best wishes, Face The Future

Posted 9 months ago

“Excellent product for covering darkness under eyes”

Helpful Report

Posted 9 months ago

Hi Jan, Thank you for the excellent review! Your feedback is greatly appreciated! Best wishes, Face The Future

Posted 9 months ago

“Excellent service. Very fast and reliable. An excellent range of products.”

Helpful Report

Posted 9 months ago

Hi Jane, Thank you for your review! We're thrilled to hear you enjoyed our fast and reliable service, as well as our excellent range of products. Your feedback is so valuable to us! Best wishes, Face The Future

Posted 9 months ago

“Love Dibi Milano”

Helpful Report

Posted 9 months ago

Hi Maria, Thank you so much for your amazing review! Best wishes, Face The Future

Posted 9 months ago

“I’ve been a customer with Face the Future for over 5 years and the reason for my loyalty has been consistency of service and trust in the product’s authenticity. My queries are always promptly answered and orders quickly received. There are many online suppliers out there but I recommend FTF to friends and family because of the customer experience.”

Helpful Report

Posted 9 months ago

Hi Nicola, Thank you for your fantastic review! We truly appreciate your loyalty over the past 5 years and are thrilled to hear that our service and product authenticity keep you coming back. Your recommendations to friends and family mean the world to us! Best wishes, Face The Future

Posted 9 months ago

“I couldn’t recommend this company & staff any higher. They are so helpful and offer competitive prices. Service is always 5 🌟”

Helpful Report

Posted 9 months ago

Hi Kerrie, Thank you so much for your fantastic review! We’re delighted to hear that you appreciate our helpful staff and competitive prices. Your support means the world to us! Best wishes, Face The Future

Posted 9 months ago

“Pleased with this product”

Helpful Report

Posted 9 months ago

Hi Jane, Thank you for your wonderful review! We're so pleased to hear that you're happy with the product. Best wishes, Face The Future

Posted 9 months ago

“All good no complaints!”

Helpful Report

Posted 9 months ago

Hi there, Thank you for the fantastic review! We're delighted to hear that everything was to your satisfaction. Best wishes, Face The Future

Posted 9 months ago

“Excellent product range, fantastic customer service and delivery experience.”

Helpful Report

Posted 9 months ago

Hi Nicola, Thank you for your wonderful review! We're delighted to hear that you appreciate our product range and enjoyed a fantastic customer service and delivery experience. Your support means a lot to us! Best wishes, Face The Future

Posted 9 months ago

“Ease of ordering and arrived promptly.”

Helpful Report

Posted 9 months ago

Hi Wendy, Thank you for your fantastic review! We're delighted to hear that you found the ordering process easy and that your order arrived promptly. Best wishes, Face The Future

Posted 9 months ago

“Very quick delivery, and the item is excellent”

Helpful Report

Posted 9 months ago

Hi Simona, Thank you for your fantastic review! We're thrilled to hear that you were pleased with the quick delivery and that you find the item excellent. Your satisfaction means the world to us! Best wishes, Face The Future

Posted 9 months ago

“I've just received my first ever £20 mystery package. I can firmly confirm, It'll definitely be my last! 2 of the products are scalp treatments for dandruff which I don't have. I is baby hair tamer. Again which I don't need. The other 2 are 2 small quantities of different forms of collagen. Which considering you have to take it for months before you know it's suitable, is utterly useless. If fact the only thing I'll actually use is a 50ml tube of sunscreen. Mega disappointed.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for sharing your thoughts. We're sorry to hear that the mystery package didn't meet your expectations. We appreciate your feedback and will definitely take it into consideration as we continue to improve our offerings. Kind regards, Face the Future

Posted 9 months ago

“Great products and great service 😊”

Helpful Report

Posted 9 months ago

Hi Deborah, Thank you for your amazing review! We're so happy to hear that you love our products and service. Face The Future

Posted 9 months ago

“Great product with service. Can't fault them.”

Helpful Report

Posted 9 months ago

Hi Jayne, Thank you for your wonderful review! We're delighted to hear that you think our product and service are great. Best wishes, Face The Future

Posted 9 months ago

“Amazing service and quick delivery! x”

Helpful Report

Posted 9 months ago

Hi Gina, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our service and that your delivery was speedy. Best wishes, Face The Future

Posted 9 months ago

“Rapid delivery”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your wonderful review! We're so glad to hear that you were pleased with the rapid delivery. Best wishes, Face The Future

Posted 9 months ago

“Great products in one place , great offers !”

Helpful Report

Posted 9 months ago

Hi Aiste, Thank you for your wonderful review! We're thrilled to hear that you love our great products and offers. We appreciate your support! Best wishes, Face The Future

Posted 9 months ago

“Been using this cream for a little while now love it 🥰 Excellent service from Face The Future”

Helpful Report

Posted 9 months ago

Hi Helen, Thank you so much for your lovely review! We’re thrilled to hear that you love the cream and had an excellent experience with our service. Best wishes, Face The Future

Posted 9 months ago

“Fast delivery and well packaged products”

Helpful Report

Posted 9 months ago

Hi Chinwendu, Thank you for your fantastic review! We're delighted to hear that you appreciated the fast delivery and packaging of our products. Your support means a lot to us! Best wishes, Face The Future

Posted 9 months ago

“How can it be possible for you to send me feedback on your products, if my package did not arrive for me it is lost and this store FACE THE FUTURE does not want to take responsibility for the loss of the package and I have to wait more than a month for an uncertain response, unfair to the customer because to this day I do not have my products, my money is lost, the worst option I chose was to bet on you!”

Helpful Report

Posted 9 months ago

Hi Elizabeth, Thank you for your review. We understand how frustrating a missing parcel can be and rest assured we are doing everything we can to raise this as a claim with Royal Mail and will be in touch with you as soon as this is resolved. Kind regards, Face the Future

Posted 9 months ago

Face The Future is rated 4.8 based on 22,379 reviews