Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,664 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Serum was dark orange!! Definitely old oxidised batch !!”

Helpful Report

Posted 6 months ago

Hi, Thank you for your review. We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 6 months ago

“I find Face The Future to be reliable and efficient. The products always arrive quickly and undamaged. There are an excellent range of products at reduced prices. I have recommended Face The Future to lots of people.”

Helpful Report

Posted 6 months ago

Hi Maria, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you find us reliable and efficient, and we truly appreciate your recommendations to others. It’s always our aim to provide quality products at great prices. Warm regards, Team Face The Future

Posted 6 months ago

“Good prices and speedy delivery.”

Helpful Report

Posted 6 months ago

Hi Fiona, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our prices great and enjoyed our speedy delivery. Your support means a lot to us! Warm regards, Team Face The Future

Posted 6 months ago

“Good service”

Helpful Report

Posted 6 months ago

Hi Melissa, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced good service. Warm regards, Team Face The Future

Posted 6 months ago

“Face the Future has a wide range of products and excellent customer service. They often have free products to try which I always appreciate. The customer service team have always been very responsive when I’ve needed to contact them. I have ordered from Face the Future many times over the years and will continue to do so!”

Helpful Report

Posted 6 months ago

Hi Stephen, Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about our product range and customer service. We’re always here to help whenever you need us. Warm regards, Team Face The Future

Posted 6 months ago

“Easy to use website with a good range of products. Received my order very quickly.”

Helpful Report

Posted 6 months ago

Hi Sallie, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our website easy to use and that your order arrived quickly. Your feedback brightens our day! Warm regards, Team Face The Future

Posted 6 months ago

“The delivery was quick and well notified, and I got a good deal on the item I like, they are very good products.”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your delivery was quick and that you found a good deal on our products. We truly appreciate your support. Warm regards, Team Face The Future

Posted 6 months ago

“great service”

Helpful Report

Posted 6 months ago

Hi Panna, Thank you for your fantastic 5-star review! We're thrilled to hear that you had a great experience with our service. Warm regards, Team Face The Future

Posted 6 months ago

“Jan Marini have the very best products. Sadly, when they raised their prices by 25% I stopped using them. I then took advantage of the sale and cannot deny the products are unbeatable.”

Helpful Report

Posted 6 months ago

Hi Sharon, Thank you for your fantastic 5-star review! We appreciate your loyalty to Jan Marini products and are thrilled to hear you took advantage of the sale. It’s wonderful to know that you find the quality unbeatable! Warm regards, Team Face The Future

Posted 6 months ago

“Good value and posted very quickly. Will buy from this company again.”

Helpful Report

Posted 6 months ago

Hi Kathy, Thank you for your fantastic 5-star review! We're thrilled to hear that you found great value in your purchase and that your order was posted quickly. Warm regards, Team Face The Future

Posted 6 months ago

“I am very satisfied ordering through facethefuture, always smooth checkout process, fast delivery and good quality products!”

Helpful Report

Posted 6 months ago

Hi Irina, Thank you for your fantastic 5-star review! We’re thrilled to hear that your experience with our checkout process and delivery has been smooth and satisfying. Warm regards, Team Face The Future

Posted 6 months ago

“Great delivery of goods. Excellent products. Will reorder from this company again.”

Helpful Report

Posted 6 months ago

Hi Pam, Thank you so much for your wonderful 5-star review! We're delighted to hear that you had a great experience with our delivery and products. Warm regards, Team Face The Future

Posted 6 months ago

“Honestly I just love this site! Unreal- I don’t know what I did without it! I’m a rewards member too, so I’ve claimed so many luxurious good free gifts, gained so many points, had discount codes emailed over. Because I’m the highest ranking I get my order packed and prioritised, it’s an amazing site! Easy to use too! 10/10”

Helpful Report

Posted 6 months ago

Hi Alana, Thank you for your incredible 5-star review! We're so glad to hear that you're loving our site and enjoying all the perks of being a rewards member. Your enthusiasm truly brightens our day! It's wonderful to know that you find everything easy to use. We appreciate your support. Warm regards, Team Face The Future

Posted 6 months ago

“I haven't received the items as royal mail didn't leave the parcel”

Helpful Report

Posted 6 months ago

Hi Sylvani, Thank you for your review. We have looked at your order and can see that your parcel is coming back to us due to an incorrect address being used. Once your parcel is back with us, we will be in touch. Kind regards, Face the Future

Posted 6 months ago

“Very good service thank youm”

Helpful Report

Posted 6 months ago

Hi Claire, Thank you for your kind 4-star review! We're delighted to hear that you found our service to be very good. Your feedback means a lot to us, and we're here to help with anything you need in the future. Warm regards, Team Face The Future

Posted 6 months ago

“Excellent service every time. The Face the future website is easy to navigate, and there are lots of offers.”

Helpful Report

Posted 6 months ago

Hi Noleen, Thank you for your amazing 5-star review! We're delighted to hear that you consistently receive excellent service and find our website easy to navigate. Knowing that you enjoy our great offers brings us so much joy! Warm regards, Team Face The Future

Posted 6 months ago

“Always fast service & can easily see when my next subscription will be”

Helpful Report

Posted 6 months ago

Hi Karen, Thank you for your fantastic 5-star review! We're thrilled to hear that you appreciate our fast service and find it easy to keep track of your subscription. Your satisfaction is our priority, and we're always here to help! Warm regards, Team Face The Future

Posted 6 months ago

“Face the Fuureis really great”

Helpful Report

Posted 6 months ago

Hi Ann, Thank you for sharing your feedback! We're thrilled to hear you think Face the Future is really great. If there’s anything specific you’d like to share about your experience or any areas we could improve upon, we’re all ears! Warm regards, Team Face The Future

Posted 6 months ago

“Love ordering from Face the Future , lots of offers and speedy delivery.”

Helpful Report

Posted 6 months ago

Hi Sharon, Thank you for your wonderful 5-star review! We’re so glad to hear you love ordering from us and appreciate our speedy delivery and attractive offers. Warm regards, Team Face The Future

Posted 6 months ago

“I order Medik8 and Environ from Face The Future, as well as Hydropeptide sunscreen - all good, well regarded brands. I really like the very flexible subscribe and save feature, taking the need to remember to reorder when products are running down, and it's really easy to skip or change the frequency if you need it a little sooner, or still plenty and want to push it out a couple of weeks. And with a discount to boot! Certainly saves me time in shopping around. Very reliable, and good communication when my products are due to be shipped.”

Helpful Report

Posted 6 months ago

Hi Laura, Thank you for your wonderful 5-star review! We're so glad to hear that you love our flexible subscribe and save feature and find it helpful in managing your orders. Your positive words about our reliability and communication truly mean a lot to us. We're here to make your shopping experience as easy and enjoyable as possible! Warm regards, Team Face The Future

Posted 6 months ago

Face The Future is rated 4.8 based on 22,664 reviews