Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,360 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,360 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab product/ give it a few weeks to see fuller lips No more dry lips - a great product”

Helpful Report

Posted 5 months ago

Hi Michelle, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're enjoying our product and noticing a difference with your lips. It's great to know that dry lips are now a thing of the past for you! Warm wishes, Team Face The Future

Posted 4 months ago

“Great speedy service. Well packed will use again.”

Helpful Report

Posted 5 months ago

Hi Lynne, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced speedy service and that your order was well packed. Warm wishes, Team Face The Future

Posted 4 months ago

“I am so happy with Face the Future. Always a really excellent variety of great products to chose from and always up to date with new beauty brands. Plus, they have knowledgeable consultants to help you decide on whats best for you.”

Helpful Report

Posted 5 months ago

Hi Susan, Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that you're happy with Face the Future and appreciate the variety of products we offer. It's fantastic that our knowledgeable consultants were able to assist you in finding the best options for your beauty needs. Warm wishes, Team Face The Future

Posted 4 months ago

“I absolutely love this cleanser! Very good customer service from Face the Future, never have any issues when ordering”

Helpful Report

Posted 5 months ago

Hi Shannon, Thank you so much for your wonderful 5-star review! We're so glad to hear that you absolutely love the cleanser and that our customer service has met your expectations. Your satisfaction means the world to us! Warm wishes, Team Face The Future

Posted 4 months ago

“I loved how they made sure the product that you’re buying is suited for you like the step up skin care products, so generous for freebies as well! I will definitely will be buying some more products! Thank you 😊”

Helpful Report

Posted 5 months ago

Hi Celydonia, Thank you so much for your wonderful 5-star review! We're so glad to hear that you appreciated the freebies included with your order. It’s fantastic to know that you’re excited to shop with us again! Warm wishes, Team Face The Future

Posted 4 months ago

“Prompt and effiecent in on line ordering and delivery instructions clear and prompt”

Helpful Report

Posted 5 months ago

Hi Jennifer, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our online ordering prompt and efficient, and that the delivery instructions were clear. Your feedback truly means a lot to us! Warm wishes, Team Face The Future

Posted 4 months ago

“Prompt delivery, good value and lots of knowledge of products”

Helpful Report

Posted 5 months ago

Hi Julie, Thank you for your wonderful 5-star review! We're thrilled to hear you appreciated our prompt delivery, great value, and product knowledge. Your support means so much to us! Warm wishes, Team Face The Future

Posted 4 months ago

“Excellent service thank you Face the Future”

Helpful Report

Posted 5 months ago

Hi Linda, Thank you for your excellent 5-star review! We're so glad to hear that you were pleased with our service. Warm wishes, Face The Future

Posted 5 months ago

“This was a very quick delivery, and products I wanted had 20% off. Winner winner”

Helpful Report

Posted 5 months ago

Hi Debbie, Thank you for your fantastic 5-star review! We're thrilled to hear you were happy with the quick delivery and enjoyed the 20% off your products. What a win indeed! Warm wishes, Face The Future

Posted 5 months ago

“Fantastic choice of products. Competitive prices and super fast delivery. Would highly recommend Face th Future for all beauty products.”

Helpful Report

Posted 5 months ago

Hi Sue, Thank you for your fantastic 5-star review! We're delighted to hear that you love our product selection, competitive prices, and fast delivery. Warm wishes, Face The Future

Posted 5 months ago

“We are very happy because we found you”

Helpful Report

Posted 5 months ago

Hi Mariy, Thank you for your wonderful 5-star review! We're so happy to hear that you found us and that you're pleased with our service. We truly appreciate your support! Warm wishes, Face The Future

Posted 5 months ago

“I really like using face the future. Good information about skin care.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your wonderful 5-star review! We're so glad to hear that you find our information about skin care helpful. Warm wishes, Face The Future

Posted 5 months ago

“Received my order swiftly and am pleased with the items. There was a problem with a serum that had leaked, but this was dealt with promptly by Katie and a replacement item was sent out straight away. Am very pleased with my purchases.”

Helpful Report

Posted 5 months ago

Hi Sheila, Thank you for your wonderful 5-star review! We're really pleased to hear that your order arrived swiftly and that our team, especially Katie, could assist you so promptly with the issue. It’s great to know you’re satisfied with your purchases! Warm wishes, Face The Future

Posted 5 months ago

“Great products and quick delivery”

Helpful Report

Posted 5 months ago

Hi Leonie, Thank you for your wonderful 5-star review! We're thrilled to hear that you loved your products and that delivery was quick. Warm wishes, Face The Future

Posted 5 months ago

“It was my first time shopping with face the future, and it definitely won’t be my last! Not only did I get my favourite Elemis moisturiser at a great price I got LOADS of incredible freebies and mini samples with my order! So impressed and will definitely be shopping with them again.”

Helpful Report

Posted 5 months ago

Hi Harriet, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed your first shopping experience with us and loved the extras that came with your order. We can't wait to welcome you back for your next purchase! Warm wishes, Face The Future

Posted 5 months ago

“Staff very helpful and friendly. Great selection of products and good offers.”

Helpful Report

Posted 5 months ago

Hi Gill, Thank you for your wonderful 5-star review! We’re so pleased to hear that you found our staff helpful and friendly, and that you enjoyed our great selection of products and offers. Warm wishes, Face The Future

Posted 5 months ago

“Really happy with the FF! I've been using the SC Ferulic Serum for quite sometime, and FF is my go-to place to stock up. It's quick, reliable, and I trust the quality is always verified.”

Helpful Report

Posted 5 months ago

Hi Aga, Thank you for your amazing 5-star review! We're thrilled to hear that you trust Face The Future for your SC Ferulic Serum and appreciate our quick and reliable service. Warm wishes, Face The Future

Posted 5 months ago

“Excellent service - speedy delivery and competative price”

Helpful Report

Posted 5 months ago

Hi Elizabeth, Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed our speedy delivery and found our prices competitive. Warm wishes, Face The Future

Posted 5 months ago

“Great website”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you love our website. Warm wishes, Face The Future

Posted 5 months ago

“I placed an order for 2 products and quickly realised I’d ordered 1 wrong item (both items were very similar ) - I emailed to ask if the item could be changed for the correct one as it hadn’t yet been processed. A quick response told me even though the order wasn’t yet processed I would receive what I ordered and I could go through the returns process and then place another order ! I know it was my error but I feel it could’ve possibly been changed to save the hassle of paying for a return , waiting for refund and then re ordering/paying for delivery .”

Helpful Report

Posted 5 months ago

Hi Tanya, Thank you for sharing your thoughts with us. We appreciate your feedback and understand how frustrating it can be when an order doesn’t go as planned, however our systems do not allow us to change anything once it is at a certain point in the processing status. Warm wishes, Face The Future

Posted 5 months ago

Face The Future is rated 4.8 based on 22,360 reviews