Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,993 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,993 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant had what I was looking for with free delivery thank you ☺️”

Helpful Report

Posted 5 months ago

Hi Kim, Thank you so much for your brilliant review! We’re thrilled you found exactly what you were looking for and enjoyed our free delivery. Best wishes, Face The Future

Posted 5 months ago

“Very good company”

Helpful Report

Posted 5 months ago

Hi Tracy, Thank you so much for your amazing review! We’re so pleased to hear that you think highly of our company. Your support is greatly appreciated! Best wishes, Face The Future

Posted 5 months ago

“Always great service and products love FTF!”

Helpful Report

Posted 5 months ago

Hi Abi, Thank you so much for your amazing review! We're thrilled to hear that you love our service and products. Best wishes, Face The Future

Posted 5 months ago

“Excellent service and the items were very carefully packaged but with no wastage - the best packaging I've ever seen!”

Helpful Report

Posted 5 months ago

Hi Diana, Thank you so much for your amazing review! We’re thrilled to hear that you appreciated our careful packaging and commitment to sustainability. Best wishes, Face The Future

Posted 5 months ago

“The order I placed was delivered within a few days. Very pleased with the product at a lower cost than buying direct from brand company.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your amazing review! We’re thrilled that you received your order quickly and found our prices competitive. Best wishes, Face The Future

Posted 5 months ago

“Nice and easy process to order online my favourite sun screen and with a great discount offers. Got a free gift too and samples to try. I do like the reward system in place and will order again”

Helpful Report

Posted 5 months ago

Hi Wendy, Thank you for your amazing review! We’re so glad to hear that you found the ordering process easy and enjoyed the discounts and free gifts. We're also thrilled that you appreciate our rewards system! Best wishes, Face The Future

Posted 5 months ago

“I’m happy to be customer Face the Future”

Helpful Report

Posted 5 months ago

Hi Jana, Thank you for your kind words! We're so happy to have you as a customer and appreciate your support. Best wishes, Face The Future

Posted 5 months ago

“Brilliant 1st Order won't be the last! Easy to use their website, Fantastic selection of Brands & Prices. Immediate Email sent re: my Order. Subsequent Email re: Dispatch & Courier Company. Well packaged. And FREE DELIVERY!! A Very Happy, Satisfied & Delighted 'Face The Future' Customer. 😀 Thanks so muchx”

Helpful Report

Posted 5 months ago

Hi Janice, Thank you so much for your amazing review! We're delighted to hear that your first order was such a positive experience. It's great to know you enjoyed our website, selection, and free delivery! Best wishes, Face The Future

Posted 5 months ago

“Shipment was handled poorly. I specified signature on delivery to your Customer Srevice via email. Package was dumped late at night with courier not ringing the gate bell. We only discovered delivery status through tracking the package. By the time we found the package, the rain had messed up the package. Never again would we wish to order from you. No need for refund or replacement. We found better source overseas with professional delivery done.”

Helpful Report

Posted 5 months ago

Hi Rosemarie, Thank you for your feedback. We’re very sorry to hear about the delivery issues you experienced. We understand how frustrating this can be. Please note that a signed-for option is not currently available. Your experience is important to us, and we appreciate you bringing this to our attention. We hope you’ll consider giving us another chance in the future. Kind regards, Face the Future

Posted 5 months ago

“Results within 3 weeks!”

Helpful Report

Posted 5 months ago

Hi Mia, Thank you for your wonderful review! Best wishes, Face The Future

Posted 5 months ago

“Item arrived super quickly with a couple of handy samples. First purchase from Face the Future.”

Helpful Report

Posted 5 months ago

Hi Marina, Thank you for your fantastic review! We're thrilled to hear that your first purchase arrived quickly and that you enjoyed the handy samples. Best wishes, Face The Future

Posted 5 months ago

“Good pricing with discount sales”

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Posted 5 months ago

Hi Omolola, Thank you for your fantastic review! We're thrilled to hear you appreciate our pricing and discount sales. Best wishes, Face The Future

Posted 5 months ago

“Order received very quickly and I am very pleased with the item I ordered. Thankyou.”

Helpful Report

Posted 5 months ago

Hi Samantha, Thank you for your lovely feedback! We're thrilled to hear that your order arrived quickly and that you're pleased with your item. Best wishes, Face The Future

Posted 5 months ago

“The site was easy to use and delivery was very quick”

Helpful Report

Posted 5 months ago

Hi June, Thank you for your fantastic review! We're thrilled to hear you found our site easy to use and that your delivery was swift. Best wishes, Face The Future

Posted 5 months ago

“My parcel dd not arrive and I am currently waiting for you to resolve the issue. So you can see why I'm not scoring you right now. And that maybe you should have checked your records before you asked me for feedback at this stage”

Helpful Report

Posted 5 months ago

Hi Elizabeth, We understand how frustrating a missing parcel can be and rest assured, we are doing everything we can to raise this as a claim with Royal Mail and will be in touch with you as soon as this is resolved. Kind regards, Face the Future

Posted 5 months ago

“Great service, and easy to order.”

Helpful Report

Posted 5 months ago

Hi Christopher, Thank you for your fantastic feedback! We’re thrilled to hear you had a great experience with our service and found ordering easy. Best wishes, Face The Future

Posted 5 months ago

“Have been using face the future for some time now, very happy with the range of products and the quickness of the delivery, also the different deals and point system as a member are great too 😊”

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Posted 5 months ago

Hi Suzanne, Thank you for your fantastic review! We're thrilled to hear that you’re enjoying our product range and swift delivery. It's great to know that our member deals and point system are adding value to your experience! Best wishes, Face The Future

Posted 5 months ago

“Fabulous selection of quality skincare at great prices! Great professional advice and really speedy delivery. Delighted with my order and the savings, will use again. Thanks!”

Helpful Report

Posted 5 months ago

Hi Malgorzata, Thank you for your fabulous feedback! We're thrilled that you love our selection and found our advice helpful. It’s great to hear you were delighted with the savings too! Best wishes, Face The Future

Posted 5 months ago

“Great deals and quick postage”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your fantastic review! We're thrilled to hear you found great deals and appreciated our speedy postage. Your support means a lot to us! Best wishes, Face The Future

Posted 5 months ago

“I’ve been buying my skincare from Face the Future for years…the pricing is competitive and the service is great.”

Helpful Report

Posted 5 months ago

Hi, Thank you for being a loyal customer and for your fantastic review! We're thrilled to hear that you find our prices competitive and our service top-notch. Your support means the world to us! Best wishes, Face The Future

Posted 5 months ago

Face The Future is rated 4.8 based on 21,993 reviews