Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

“don;t pay the costs, it doesn;t work and noone gets back to you”

Posted 1 year ago

Hi Tracey Dawson, Thank you for reaching out. I’m sorry to hear about your frustrations! I see that you’ve made payments for both the eligibility check (£11.99) and the standard unlock (£26). Since your order status is “Unlock Complete,” this means the unlocking process for your iPhone 11 from EE UK has been successfully finalized. I understand that you might have concerns, but please know all costs are clearly outlined during checkout to help manage expectations. If you’re running into any issues or if anything seems unclear about the unlock process, please let me know, and I’ll do my best to assist you further! Looking forward to helping you! Best, Charlotte

Posted 1 year ago

Hi Tracey Dawson, I have reviewed your support chat and can see that we did get back to you every time within 15 minutes. Here is a GSX report showing your device as unlocked. Furthermore, you sent a photo that your phone showed "No Sim Restrictions" which means it can accept any sim card. At this point you should contact the provider of your sim card. Model : IPHONE 11 WHITE 64GB-GBR IMEI : 352986117391916 IMEI2 : 352986117473797 Serial : DX4D337ZN736 Activation Status: Activated Warranty Status : Out Of Warranty Estimated Purchase Date : 2020-11-23 Telephone Technical Support : Expired Repairs And Service Coverage : Expired AppleCare Eligible : No Valid Purchase Date : Yes Apple Care : No Replaced by Apple : No Registered Device : Yes Refurbished Device : No Replacement Device : No Demo Unit : No Loaner Device : No Purchase Country : United Kingdom Find My iPhone: ON iCloud Status : CLEAN GSMA Status : CLEAN US Blacklisted Status : Clean US Blacklisted Reason : N/A Next Tether Policy (Carrier): Unlocked Country : N/A SIM-Lock : Unlocked

Posted 1 year ago

“Misleading service, hidden small print positioned so you wouldn’t necessarily notice it! Utter rip off”

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Posted 1 year ago

Hi David, I'm really sorry to hear that you're feeling this way about your experience. I understand it can be frustrating when there are multiple steps in the unlocking process. Just to clarify, the costs you've seen were fully outlined during checkout—£11.99 for the Eligibility Check and £26 for the Standard Unlock. Your order status is showing as "Unlock Complete," which means the process has been successfully finalized. If there's anything further you need assistance with or if you have more questions, please feel free to share! We're here to help. Thank you for choosing Express Unlocks! Best, Charlotte

Posted 1 year ago

“I've used their services due to the amount of good reviews from here. First of all after you'll pay the first payment you'll need to pay once more. I did all that and my phone it's still locked. They will email you asking to write a review and they will refund you 10£ . I've done that as well and they haven't refunded anything. Tried to contact them through email not once and I had no response.”

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Posted 1 year ago

Hi D Osorhean, Thank you so much for your wonderful feedback! I'm thrilled to hear that you had a fantastic experience unlocking your Samsung Galaxy S10. It's great to know our service made things easier for you, especially after your previous struggles with EE. We appreciate your recommendation and look forward to assisting you with any future unlocking needs. If you have any questions or need help with anything else, just let us know! Best, Charlotte

Posted 1 year ago

“i am not happy this has cost me £30 and the code i was then given is not the correct code? what a waste of my time..”

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Posted 1 year ago

Hi Tamia, Thank you for sharing your feedback. I’m really sorry to hear you’re having trouble with the unlocking code for your Blackberry 9320. Since your order status is marked as "Unlock Complete," it sounds like you have received the correct code "0375861234014878." If the code isn't working as expected, please ensure it is being entered correctly. Sometimes, it helps to double-check the steps in the unlocking instructions we provided via email. If you continue to experience issues, please respond to that email for assistance, and we’ll do our best to help you resolve this! We appreciate your patience and hope to turn your experience around. Best regards!

Posted 1 year ago

“Obtained a code did not work and now I have used all attempts to unlock. Sent a message but no reply. Very poor service and response.”

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Posted 1 year ago

“It didn't work I would like my money back”

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Posted 1 year ago

Hi Brian, I’m sorry to hear that you're having trouble with the unlocking process. I see that your order status is "Unlock Complete," and you have received your unlocking code (79040626). Please make sure to follow the instructions provided in the email carefully to unlock your Samsung Galaxy A50. As per our policy, refunds are only issued for specific situations such as incorrect unlocking codes or if we can’t unlock the phone at all. If you’re still facing issues, I’d be happy to help guide you through the process! Please let me know how else I can assist you.

Posted 1 year ago

“So expensive and took forever. Incredibly disappointing.”

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Posted 1 year ago

Hi L J Abberley, I’m sorry to hear about your disappointment. We strive to provide clear information on our checkout page, including all costs involved in the unlocking process. The eligibility check and unlocking payments help ensure we can process orders effectively, and your status indicates that your unlock is now complete! If you have any questions or need assistance with the unlocking process using the codes provided (PIN 35486378 and PUK 60233343), please let me know—I’m here to help! Thank you for your understanding. Best, Charlotte

Posted 1 year ago

“Was told to change my review then I'd get my money back changed it and not got a thing”

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Posted 1 year ago

Hi Diane, I completely understand your frustration, and I'm here to help! It looks like you've successfully completed the unlock process for your Samsung Galaxy A40, as your order status is marked "Unlock Complete." Your unlock codes are as follows: - Network: 57574207 - Defreeze: 37581841 - Service Provider: 00000000 If you're having trouble using these codes, please let me know, and I can help guide you through the unlocking steps. All costs, including the £11.99 for the Eligibility Check and £33 for the Standard Unlock, are outlined on our checkout page to ensure transparency. We appreciate your understanding, and please reach out if there's anything else I can assist you with! Best, Charlotte

Posted 1 year ago

“Fake website”

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Posted 1 year ago

Hi Adnan, Thank you for reaching out! I'm glad to hear your order status is "Unlock Complete." You've successfully completed the eligibility check and made the necessary payments for your Galaxy A13 unlock. To finalize the process, you’ll just need to enter the codes provided: - NETWORK=16977016 - PROVIDER=39642170 - SUBNET=00000000 - DEFROST=06035841 - EXTRA=00000000 - EXTRA2=00000000. If you encounter any issues while unlocking, feel free to ask for further assistance. I’m here to help! Best, Charlotte

Posted 1 year ago

“This is a service purely to cheat you out of your money. First it charges you to check your phone can be unlocked, then it charges you to purchase the unlock code, which won’t work of course, but don’t worry, you can part with more money for a master code which I’m assuming won’t work for either. So, if you wish to throw £35+ out the window and still have a locked phone, this is the service for you.”

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Posted 1 year ago

Hello Krisztina, I’m really sorry to hear that you're having a tough time with the unlocking process. I understand how frustrating it can be to make multiple payments. Just to clarify, the payments you've made cover the Eligibility Check (£11.99) and two Standard Unlock fees (£26 each). This structure is in place to ensure your phone meets the network criteria before proceeding with unlocking. Since your order status shows "Unlock Complete," it seems that we've been able to provide you with the unlock codes for your Samsung Note 8. If your phone isn’t asking for an unlocking code, it may require a Remote USB Unlock, which would be an additional step. If you have any further questions or need assistance, please feel free to reach out. We’re here to help get your phone unlocked successfully! Best, Charlotte

Posted 1 year ago

“They took 12 pounds and then advised me that covered only 50% of the job. Very underhand indeed and then had the temerity to hide behind their terms and conditions when I complained. Furthermore, several days after submitting above have not received the 10 pounds for completing the review.”

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Posted 1 year ago

“This website is a scam. Stay away. Most handsets can be unlocked on the webistes of simcard providers. DO NOT USE THIS WEBSITE”

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Posted 1 year ago

Hi Jacek, I'm really sorry to hear about your concerns. I understand that you might feel skeptical about the unlocking process, but I can assure you that our service is legitimate and thoroughly outlined on our website. It looks like your order status is "Unlock Complete," which means we've successfully processed your request! If you have any questions or need assistance with the final steps, I’m here to help. Thank you for choosing Express Unlocks, and I hope you'll have a great experience using your unlocked iPhone SE! Best, Charlotte

Posted 1 year ago

“Reviewed them and never got the refund!”

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Posted 1 year ago

“Thiefs, hırsızlar”

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Posted 1 year ago

Merhaba Yaver, Yorumun için teşekkür ederiz! iPhone XS Max cihazınızın kilidini açmak için gereken ödemelerle ilgili hayal kırıklığınızı anlıyorum. Ancak Uygunluk Kontrolü ve Kilit Açma Ödemesi de dahil olmak üzere tüm maliyetler, satın alma işlemini gerçekleştirmeden önce ödeme sırasında açıkça belirtilir. Sipariş durumunuzun "Kilit Açma Tamamlandı" olduğunu size bildirmekten memnuniyet duyuyorum; bu, telefonunuzun kilidinin başarıyla açıldığı anlamına gelir. Kilitlenmemiş telefonunuzu kullanmayla ilgili herhangi bir sorunuz varsa lütfen bana bildirin; yardım etmek için buradayım! Saygılarımızla, Charlotte

Posted 1 year ago

“Do Not use this company they are a waste of time, it doesn't work, they take your money and then never reply to your emails after. BE WARNED!!!!!”

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Posted 1 year ago

Hi Diane, Thanks so much for your kind words! I'm thrilled to hear that you found the unlocking process quick and easy. If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy using your unlocked Galaxy J5! Best regards!

Posted 1 year ago

“Whilst unlocking was pretty easy and fast to do, don’t be fooled into thinking that it will only cost £11.99, as shown on clicking the unlock link. This £11.99 is to pay for step 1 only, the pre-unlock checks. Once complete, they then advise that the £11.99 is non-refundable and you are required to pay a further £26 to complete the unlock. Pretty sharp practice at best and far from transparent. This is apparently shown in the small print that I def saw no sight of throughout the process. I hate feeling ‘had’ which I most definitely now feel.”

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Posted 1 year ago

Hi Nicholas, Thank you for your feedback. I understand how the breakdown of costs can feel frustrating, so I appreciate your honesty. Just to clarify, the initial £11.99 covers the Eligibility Check to ensure your phone can be unlocked, and the subsequent payment of £26 is for the actual unlock process. This breakdown is indeed outlined on the checkout page to maintain transparency, and we strive to keep our customers informed. Since your unlock status is "Unlock Complete," I'm glad to hear that everything has gone through successfully! If you have any questions about your unlocked iPhone 13 Pro or need any further assistance, please feel free to reach out. We're here to help! Best, Charlotte

Posted 1 year ago

“Unlock your phone for £11.99 scam”

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Posted 1 year ago

Hi E J Carmody, Thank you for your feedback! I understand your frustrations regarding the payments and the unlocking process for your Samsung Galaxy A40. To clarify, the first payment of £11.99 was for the Eligibility Check, which ensures your device can be unlocked, and the £26 you paid was for the Standard Unlock. These costs are outlined prior to your purchase on our checkout page, as we require an Eligibility Check followed by the Unlocking Payment to complete the process. Your current order status indicates "Reported as Not Unlocked, waiting customer feedback." This means we need your input to proceed. If you could provide that, we’d be able to move forward and assist you further. Please let me know how you'd like to continue, and we’re here to help! Best, Charlotte

Posted 1 year ago

“Don’t pay these guys any money. There are cheaper and far better options. They are buying their good ratings. Disgusting… I still stand by it.”

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Posted 1 year ago

Hi Ioan Zorea, I’m sorry to hear that you're feeling this way. I assure you that our service prices and policies are clearly outlined at checkout, as you've seen when making your £11.99 payment for the Eligibility Check and £26 for the Standard Unlock. I'm glad to inform you that your order status is "Unlock Complete," meaning your Apple iPad should now be unlocked. If there are any issues, please feel free to reach out, and I’ll be happy to assist you further. Thank you for choosing us! Best, Charlotte

Posted 1 year ago

“My phone was already unlocked I paid the £10 then was asked for a further £26 to continue the unlocking of the already unlocked phone absolute scam and im sure i wont get my £10 back that was promised in the email with the link to this”

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Posted 1 year ago

Hi Brad, I'm sorry to hear you're feeling frustrated. It looks like you've paid £11.99 for the Standard Unlock, which is part of the process to unlock your iPhone 13 Pro. All the costs associated with unlocking, including any additional payments that may be needed, are clearly outlined on the checkout page prior to purchase. Since your order status is "Unlock Complete," you should be all set now! If you have any concerns regarding the unlocking process or if the phone is indeed still locked, please let us know, and we're here to help ensure everything is working smoothly for you. Thank you for your understanding! Best, Charlotte

Posted 1 year ago

“Impossible to contact, phone is exactly the same. I’m lost $120. Disgusting company!!”

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Posted 1 year ago

Hi R Sinclair, I’m sorry to hear you’ve been feeling this way. It sounds frustrating, especially after your investment in our services. Just to clarify, you've successfully completed your order for unlocking your iPhone 14 Pro, and your payments of $28.99 for the Eligibility Check and $36 for the Standard Unlock have been processed accordingly. If you’re experiencing any issues with your phone, it might be due to criteria that need to be met for the unlocking process. Please ensure your device meets all the unlocking requirements listed on our checkout page. If you need assistance or further clarification on the unlocking process, feel free to reach out again. We’re here to help! Best, Charlotte

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com Reviews