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expressunlocks.com Reviews

4.6 Rating 2,402 Reviews
92 %
of reviewers recommend expressunlocks.com
4.6
Based on 2,402 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read expressunlocks.com Reviews
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Seriously this website works and delivers what is promised.
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Posted 1 month ago
Hi — Charlotte here, thanks so much for the review! Really glad it worked for you. Your order (placed 22 Sep 2025) for the iPhone 13 Mini on United States Network shows "Unlock Complete" and we’ve received your payments: $6.99 (Network Check), $28.99 (Eligibility Check) and $50 (Standard Unlock). To finish the iPhone unlock, please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything still isn’t working, reply here and I’ll help right away.
Posted 1 month ago
It took 4 days to unlock my phone even after I requested an escalation.
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Posted 1 month ago
Hi — Charlotte here. I’m sorry it took 4 days to complete your unlock — I know that’s frustrating. As our terms explain, "Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee." We also aim to keep you informed: "if your unlock is in progress we will immediately notify you of any changes to delivery times and keep you informed right up to the point of unlocking." Your order (placed Sep 17, 2025) shows Unlock Complete. Your codes are NCK=3031861364157352 and MCK=6849526039481425. For non‑iPhones, follow the email instructions and enter the codes — as stated, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" If the codes don’t work or you need step‑by‑step help entering them, reply and I’ll walk you through it right away. Thanks for your patience.
Posted 1 month ago
Hola reviví este dispositivo demi esposa luego de ábrelo recuperado de una tediosa y frustrada perdida
expressunlocks.com 5 star review on 21st September 2025
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Posted 1 month ago
Hola, soy Charlotte. ¡Me alegra que hayas recuperado el teléfono! Veo que tu pedido (realizado el 21 de septiembre de 2025) del iPhone 14 Pro Max de MetroPCS USA está marcado como "Desbloqueo completo" y que pagaste $24.99 (Verificación de elegibilidad) y $68 (Desbloqueo estándar). Para finalizar el proceso, sigue las instrucciones: "iPhones: conectar el teléfono a la red wifi, apagarlo y encenderlo". Si sigues teniendo problemas con el operador o la activación, consulta el Bloqueo de activación en https://www.icloud.com/activationlock/ (no podemos eliminar los bloqueos de iCloud). Si no está completamente desbloqueado después de estos pasos, responde y te ayudaré a solucionar el problema.
Posted 1 month ago
Process was very easy. Took a little longer than expected and there was an additional charge after the initial scan to validate that should have been disclosed upfront. Other than that, no problems.
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Posted 1 month ago
Hi — thanks for the feedback, and I’m glad the process was easy overall. I’m sorry it took longer than you expected and that the extra validation charge wasn’t clearer. A couple of points from our terms to explain why that can happen: - “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.” - “'Pre-orders' also referred to as 'Eligibility Checks' are not covered by our money back guarantee... If you decide not to proceed with the unlocking payment, we cannot refund the cost of the Eligibility Checks, as we have already performed the service.” - Also, “There may be an additional price to pay for the sim unlock itself, this will be stated on your order summary page prior to purchase.” Your order status shows Unlock Complete and your Samsung Galaxy S23 Ultra for AT&T USA was unlocked — your codes are NCK=0625702813613170 and MCK=9630857424752862. For non-iPhones you just insert the incompatible SIM and enter the codes when prompted. If you’d like, I can walk you through the steps or pass your feedback on to make pricing clearer — just tell me how I can help.
Posted 1 month ago
Just received the unlock codes. Excellent service, quick,efficient, and reliable. I will pass this service company onto any of my friends who need it. Thank you so much for the help and solution.
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Posted 1 month ago
Hi — Charlotte here. Thanks so much for the lovely feedback — really glad the codes reached you and everything was quick and efficient. Your order (placed 19 Sep 2025) shows "Unlock Complete" and you’ve received the unlock codes. As a reminder, for non‑iPhones you should follow the email instructions and "enter[] the unlocking codes provided" to finish the unlock. Please enter the code carefully — our Refund Policy warns "Sony/Samsung Errors: No refund if your device has exceeded the maximum number of incorrect attempts." If you run into any trouble entering the code or the phone doesn't prompt for one, reply and I’ll help straight away. Thanks again — Charlotte
Posted 1 month ago
Customer service was very helpful in the unlock process by monitoring and providing progress updates.
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Posted 1 month ago
Hi — thanks so much for the lovely feedback! Glad our team could help. Your order (placed 18 Sep 2025) shows "Unlock Complete." To finish the iPhone unlock please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything still isn’t working, reply here and we’ll get a technician to check it for you. — Charlotte
Posted 1 month ago
The are very professional everything is working as they said, the mos of the time the web description with others say something but always has some issue at the end, this guys ate awesome the resolve my issue in less than 24 hours now my iphone 13 pro max is completely unlock and I can use it in any country with any sim card. The payment method was easy and safe thats very important too and the have a lot of payment options . Thank you for so professional and fast service I will always recommend you 100%
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Posted 1 month ago
Hi — thanks so much for the lovely feedback! I'm thrilled your iPhone 13 Pro Max is completely unlocked and working as expected. Your order status shows "Unlock Complete" and we can confirm receipt of the Eligibility Check ($24.99) and Standard Unlock ($47). If you need the final step again: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that should fully finalize it. If anything else comes up, reply here and I’ll help right away. — Charlotte
Posted 1 month ago
Muito satisfeito com o Meu desbloqueio super rápido demorou menos do prazo que foi estimando e seguro valeu pagar cada dólar pelo trabalho realizado agora já posso usar meu aparelho em qualquer operadora Muito obrigado
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Posted 1 month ago
Olá! Muito obrigada pelo feedback tão gentil! Fico feliz que seu iPhone 15 Pro Max esteja desbloqueado e funcionando com qualquer operadora. Se precisar de mais alguma coisa ou tiver dúvidas, é só responder que eu ajudo. Obrigada novamente, Charlotte.
Posted 1 month ago
I paid for this service with an element of worry, as with lots of online services. I am pleased to say that this service is totally legitimate. The updates through the process were excellent and the results brilliant. Can't thank them enough.
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Posted 1 month ago
Hi there — thanks so much for the lovely feedback! Really glad the updates and unlock went smoothly for you. If you ever need another unlock or any help, just let us know or visit expressunlocks.com. Thanks again, Charlotte
Posted 1 month ago
an express service in getting a code for a phone nearly 10 years old and I was kept up to date with progress. An excellent service.
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Posted 1 month ago
Hi — thanks so much for the lovely review! Glad we could get your nearly 10‑year‑old Moto G7 Power unlocked quickly. Your order shows Unlock Complete and the code 14334045 has been issued. If your phone prompts when you insert a non‑EE SIM, just enter the code — but if you hit any issues or it doesn’t ask for a code, reply here and I’ll help with the next steps. Thanks again, Charlotte
Posted 1 month ago
Muito facil
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Posted 1 month ago
Olá — obrigado pelo feedback, fico feliz que tenha sido "Muito fácil"! Seu pedido (feito em 11 de setembro de 2025) indica Desbloqueio Concluído para o seu iPhone 13 (T-Mobile EUA). Para concluir o desbloqueio, conecte o telefone ao Wi-Fi, desligue-o e ligue-o novamente — como dizem nossos termos: "iPhones: conectar o telefone ao Wi-Fi, desligar e ligar novamente". Você pagou US$ 28,99 (Verificação de Elegibilidade) e US$ 50 (Desbloqueio Padrão). Se o desbloqueio não for concluído após a reinicialização, responda e eu ajudarei imediatamente. — Charlotte
Posted 1 month ago
Fantastic service, took 2 hours from start to finish to unlock my Samsung S5
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Posted 1 month ago
Hi — Charlotte here, thanks so much for the lovely review! Really glad your Samsung S5 was unlocked so quickly. If you need the instructions again, our T&Cs say: "Completion of the unlock process is made by email notification... Non-iPhones: entering the unlocking codes provided in accordance with the email instructions." If anything else crops up with the code or the phone, just reply here and I’ll help right away.
Posted 1 month ago
Very easy to use, be aware there are 2 charges but stay with it. Kept up to date all the way through and phone now fully unlocked and good to go.
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Posted 1 month ago
Hi — Charlotte here, thanks so much for the feedback! Glad everything was easy and your Galaxy S23 is now fully unlocked. Just to confirm for others reading: the two charges are normal — £14.99 for the Eligibility Check and £49 for the Standard Unlock — and these costs are shown at checkout. As our terms say, "Pre-orders, eligibility check, and unlocking costs are incurred immediately upon placing your order." If you need any help with the final steps or want me to double-check your unlock codes, I’m happy to help.
Posted 1 month ago
No me desbloquearon el dispositivo y no me quieren hacer un reembolso
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Posted 1 month ago
Hola, soy Charlotte. Veo que tu pedido (iPhone 16 Pro Max Desert de 256 GB, red de Estados Unidos) se realizó el 7 de septiembre de 2025 y el estado indica "Desbloqueo completo". Has pagado $6.99 (Verificación de red), $28.99 (Verificación de elegibilidad) y $68 (Desbloqueo estándar). Estos costos se muestran en la página de pago. Prueba los pasos para desbloquear el iPhone: "iPhones: conectar el teléfono a la red wifi, apagarlo y encenderlo"; esto normalmente completa el desbloqueo por IMEI. También verifica si tienes un bloqueo de activación de iCloud en https://www.icloud.com/activationlock/ (si tienes un bloqueo de activación, desbloquear la tarjeta SIM no permitirá que el teléfono funcione). Si después de eso tu teléfono sigue bloqueado, dime qué ves exactamente (mensaje de error o comportamiento de la tarjeta SIM) y lo comunicaré a nuestros técnicos. Si trabajamos contigo y el código de desbloqueo falla, nuestra Política de Reembolso indica que es posible un reembolso después de que un técnico lo solucione.
Posted 1 month ago
Honestly we came across express unlock by accident as we were trying to unlock a gifted phone to my daughter. I simply wanted to avoid any aggravation so we used the service. Yes it cost me a little money but after putting in the phone info and following the prompts, I didn't have to worry or follow up on anything. The process took about 2 days and the updates were a nice touch. When all was said and done, the phone got unlocked and I didn't have to do anything more. All in all, a nice easy and frustration free process. Glad all went smoothly and a nice service to use overall.
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Posted 1 month ago
Hi — thank you so much for the lovely feedback! I’m really pleased your iPhone 11 Pro unlock completed smoothly and the updates made the process easy. If you need anything else—another unlock, compatibility check or any help—just reply here and I’ll sort it out. — Charlotte
Posted 1 month ago
Great experience very helpful!
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Posted 1 month ago
Hi — thanks so much for the lovely review! I’m Charlotte and I’m glad we could help. If you need anything else with your iPhone unlock or have any questions, just reply here or check your order page. Enjoy your phone!
Posted 1 month ago
I was unsure at first as to whether this was a scam but it turned out to be completely genuine. It took a little longer than they first anticipated but I got my unlock code within a day. It was fast and the communication was excellent with regular update emails. Great service, thank you!
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Posted 1 month ago
Hi — thank you so much for the lovely review! I’m really glad we proved genuine and you received your unlock code quickly. Sorry it took a little longer than first anticipated — as our Terms say, “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.” If you need any further help with your Doro PhoneEasy 612, just reply with your order number and I’ll help. — Charlotte
Posted 1 month ago
Found them online entered the details needed and phone was unlocked within 48 hours. However after a few hours the phone locked me out again. Expressunlocks were brilliant, kept in constant touch with me. They couldn't find a fault with the unlock so asked for photo/video of what my phone was displaying. To cut the story short, they identified the issue as a Sim issue and my network provider later confirmed the Sim had failed and sent a replacement next day and all worked. Great customer care, and a service delivered for a reasonable price. Would happily recommend them to others.
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Posted 1 month ago
Hi — Charlotte from Expressunlocks here. Thanks for your review. I can see you paid £14.99 for the Eligibility Check and £30 for the Standard Unlock on 30 Aug 2025 for a Doro Phoneeasy 612 (EE UK). As shown at checkout, all phones require an Eligibility Check first, followed by an Unlocking Payment — please note, "Eligibility Check: These checks are non‑refundable." Your order is currently "Reported as Not Unlocked, waiting customer feedback". Please reply with a short photo/video of the phone screen showing the unlock prompt (or the exact message), confirm whether you tried the code 96716858 and how many attempts remain. For non‑iPhones you need to enter the unlocking code as per our email instructions. Once we have that info we’ll investigate and advise the next steps. Thanks, Charlotte
Posted 1 month ago
After help from a friend we used the unlock service and it worked! We weren't expecting to pay so much, but it's worth it for the ease of service!
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Posted 1 month ago
Hi — lovely to hear it worked and the ease was worth it! I can confirm you’ve paid £14.99 for the Eligibility Check and £49 for the Standard Unlock; as our Terms say, "Pre‑orders, eligibility check, and unlocking costs are incurred immediately upon placing your order." If you need the finishing steps: for non‑iPhones insert an incompatible SIM and enter the unlock code 7079147308080729 when prompted (or let me know if it’s already unlocked). If anything else pops up I’m happy to help — Charlotte
Posted 1 month ago
They are very slow at best. Was charged twice for same unlock. Poor customer service.
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Posted 1 month ago
Hi — I’m Charlotte. I’m really sorry you’ve had a slow experience and felt our support was poor. To clarify the charges: you’ve paid $24.99 for the Eligibility Check and $106 for the Standard Unlock — these are two separate, listed costs at checkout (Eligibility checks are non‑refundable). As our policy states: "Eligibility Check: These checks are non‑refundable." Your order status shows Unlock Complete and your codes are: NCK = 9391535738164258 MCK = 4709524964841863 Next steps (per our instructions): for non‑iPhones you should insert a non‑AT&T SIM and enter the unlocking codes when prompted — "Non‑iPhones: entering the unlocking codes provided..." If the phone doesn’t prompt for a code or the codes don’t work, reply here and I’ll escalate to our technicians and help get this finished. Again, sorry for the frustration — tell me if you want me to walk through the unlock steps with you or escalate now.
Posted 1 month ago
expressunlocks.com is rated 4.6 based on 2,402 reviews