expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 2,404 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 2,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 19th October 2025

Mirawati Smith

Leonila Barbacena

expressunlocks.com 5 star review on 8th October 2025

Besys Daniela Valdez Alvarado

expressunlocks.com 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

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English

“After help from a friend we used the unlock service and it worked! We weren't expecting to pay so much, but it's worth it for the ease of service!”

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Posted 1 month ago

Hi — lovely to hear it worked and the ease was worth it! I can confirm you’ve paid £14.99 for the Eligibility Check and £49 for the Standard Unlock; as our Terms say, "Pre‑orders, eligibility check, and unlocking costs are incurred immediately upon placing your order." If you need the finishing steps: for non‑iPhones insert an incompatible SIM and enter the unlock code 7079147308080729 when prompted (or let me know if it’s already unlocked). If anything else pops up I’m happy to help — Charlotte

Posted 1 month ago

“They are very slow at best. Was charged twice for same unlock. Poor customer service.”

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Posted 1 month ago

Hi — I’m Charlotte. I’m really sorry you’ve had a slow experience and felt our support was poor. To clarify the charges: you’ve paid $24.99 for the Eligibility Check and $106 for the Standard Unlock — these are two separate, listed costs at checkout (Eligibility checks are non‑refundable). As our policy states: "Eligibility Check: These checks are non‑refundable." Your order status shows Unlock Complete and your codes are: NCK = 9391535738164258 MCK = 4709524964841863 Next steps (per our instructions): for non‑iPhones you should insert a non‑AT&T SIM and enter the unlocking codes when prompted — "Non‑iPhones: entering the unlocking codes provided..." If the phone doesn’t prompt for a code or the codes don’t work, reply here and I’ll escalate to our technicians and help get this finished. Again, sorry for the frustration — tell me if you want me to walk through the unlock steps with you or escalate now.

Posted 1 month ago

“Great.. is the only way to describe”

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Posted 1 month ago

“These guys were really fast! The whole process was just a couple of hours. The instructions were easy to follow. It still sports the AT&T SIM card and works fine. I am heading out to "cell Phone Row" tomorrow in search of the best deal.”

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Posted 2 months ago

Hi — thanks so much for the great review! Delighted your Apple iPhone 13 Pro Max A2484 (US) on AT&T is unlocked and working with the AT&T SIM. Your order (placed Aug 30, 2025) shows Unlock Complete. If you swap SIMs and need help, for iPhones just connect to Wi‑Fi and restart the phone — reply here and I’ll walk you through it. Enjoy Cell Phone Row! — Charlotte

Posted 2 months ago

“Took a very long time, communicating was hard and would get the same generic message. It eventually got fixed but needed it done soon than later.”

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Posted 2 months ago

Hi — I’m really sorry this took longer than expected and that our updates felt generic. I’m glad it’s now fixed. Please note “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.” and “Completion of the unlock process is made by email notification … Non‑iPhones: entering the unlocking codes provided” (Terms & Conditions). You paid $24.99 for the Eligibility Check and $106 for the Standard Unlock — all costs are shown on the checkout page. Your order is showing Unlock Complete. To finish, insert a non‑AT&T SIM so the phone prompts for a code and enter: - NCK = 9605747907179703 - MCK = 9702647181949362 If the codes aren’t accepted or you’d like help with the steps, reply here and I’ll walk you through it. If we’ve got you fully working now, a review update would mean a lot. — Charlotte

Posted 2 months ago

“The unlocking process took a little longer than I anticipated, but the service worked as promised. It was worth the cost to be spared an hour + on the phone with the phone company's customer "service" line.”

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Posted 2 months ago

Hi — thanks for the kind words, I’m glad the unlock worked for you and saved you time. Sorry it took a little longer than expected; as noted on our site, delivery times are guidelines and “can decrease as well as increase without notice.” Your order shows "Unlock Complete" — to finish on iPhones please “connect the phone to WiFi and turn the phone off and then on.” If anything else crops up, reply here or email support and I’ll help right away. — Charlotte

Posted 2 months ago

“Worked like a charm.”

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Posted 2 months ago

Hi — thanks so much for the feedback! Really pleased it worked like a charm. If you need help activating on the new network, for iPhones just connect to Wi‑Fi then turn the phone off and on. Anything else, reply here and I’ll help. — Charlotte

Posted 2 months ago

“Bardzo łatwo i szybko!”

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Posted 2 months ago

Cześć, tu Charlotte, bardzo dziękuję za świetną recenzję — cieszę się, że poszło tak łatwo i szybko! Widzę, że Twoje zamówienie złożone 22 sierpnia 2025 r. na Huawei P30 Lite w systemie EE jest obecnie „Zgłoszone jako Nieodblokowane, czekam na opinię klienta”. Nasze warunki brzmią: „Urządzenia inne niż iPhone: wprowadź kody odblokowujące zgodnie z instrukcjami e-mail” — włóż kartę SIM inną niż EE, aby wyświetlić ekran odblokowania i wprowadź kod 3323215109542222. Zapłaciłeś 14,99 GBP za sprawdzenie uprawnień i 30 GBP za standardowe odblokowanie — wszystkie koszty są widoczne na stronie płatności. Jeśli kod się nie powiedzie lub telefon nie poprosi o kod, odpowiedz, podając dokładny błąd/komunikat, a ja przekażę sprawę dalej.

Posted 2 months ago

“I was dubious of this service at first but like so many others paid the fee before reading reviews and to be honest I'm glad I did, had I not I would have never had my phone unlocked in under 48 hours. Every step of the way they were informative and honest, be patient and you will 100% get what you pay for, fantastic service. This is not a paid review just a random dude who is typing I from their newly unlocked phone! Woop!”

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Posted 2 months ago

Hi — thanks so much for the brilliant review! I'm really pleased we got your phone unlocked quickly and that you found our updates helpful. Enjoy your newly unlocked device, and if you need anything else just reply here or visit expressunlocks.com/support. — Charlotte

Posted 2 months ago

“Very satisfied with the service I received from express unlocks if it wasn't for your. Help God knows where I would have been.”

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Posted 2 months ago

Thank you so much — I’m really glad we could help! If you need anything else with your Galaxy A23 5G or have questions about your unlock codes, just reply and I’ll be happy to assist. — Charlotte

Posted 2 months ago

“Trustworthy and it works!!!”

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Posted 2 months ago

“Worth every penny. It cost me over $100 but I would gladly pay it again if I ever need to unlock another phone. They stayed in touch with me over the 2 days it took and responded immediately to any questions I had. I highly recommend.”

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Posted 2 months ago

Hi — Charlotte here. Thanks so much for the lovely review and recommendation! I’m really glad the unlock went smoothly and our team could help quickly over those two days. If you ever need another unlock or help entering the NCK/MCK codes, just message us — we’ll be happy to help.

Posted 2 months ago

“Total rip off.”

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Posted 2 months ago

Hi — Charlotte here. Sorry you feel that way — I want to help. Your order (placed Aug 9, 2025) shows as "Unlock Complete" and the codes are: NCK=4647495285740620 MCK=7139684615931519. To finish the unlock, insert a non-AT&T SIM and enter the code when prompted — as our terms say, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions." You’ve paid $24.99 for the Eligibility Check and $106 for the Standard Unlock; those costs are shown on the checkout page and are standard for this process. If the phone doesn’t prompt for a code or the code won’t work, reply here and I’ll walk you through troubleshooting. If we work with you and the code still can’t be made to work, our Refund Policy states: "Incorrect Unlocking Code: If, having worked with our technician to get the code to work, and we cannot get the code to work, you'll be refunded." Tell me what happens when you insert the new SIM and I’ll assist.

Posted 2 months ago

“Three stars as of now because I’m not able to access the phone to make sure it is unlocked. I did receive confirmation email that it is unlocked, however the 365 day live chat support is not at all 365 days nor is it live. Quite obvious it’s a chat bot. Went multiple days without responses and even after emailing there was no direct response from a person. If the phone is unlocked and useable I will give 4 stars. Took 7 days.”

Helpful Report

Posted 2 months ago

Hi — I’m sorry the chat/support experience was poor and that this has been frustrating. Your order (placed 14 Aug 2025) for the iPhone 13 Pro Max on AT&T USA shows status: Unlock Complete. You’ve paid $54 for the Standard Unlock — all costs are shown on the checkout page. Please try these steps to finish: - Connect the iPhone to Wi‑Fi, then turn it off and on. As our T&Cs say: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" - If possible, insert a different (non‑AT&T) SIM to verify it accepts another network. - Or check Settings > General > About > Carrier Lock — it should show "No SIM restrictions." If it still seems locked, please reply with a screenshot of Settings > About or the exact message you see (or a short video if you see "Incompatible SIM") and I’ll escalate this immediately. I’ll also pass on your feedback about the chat so we can improve. Thanks — Charlotte

Posted 2 months ago

“Se demoró un poco pero me mandaron el código los recomiendo son serios”

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Posted 2 months ago

“Fast and easy to unlock your iPhone takes 3-5 days but they do unlock your device”

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Posted 2 months ago

Thanks — glad it was fast and easy! I can see your order from Aug 16 is showing "Unlock Complete", so your iPhone 11 should be good to go. As a reminder, to finish an iPhone unlock you just need to follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — if you hit any snags please reply here and I’ll help. — Charlotte

Posted 2 months ago

“Excelente y rápido servicio se los recomiendo”

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Posted 2 months ago

Hola, soy Charlotte. ¡Muchísimas gracias por tus comentarios! Me alegra que el desbloqueo haya sido rápido y te haya funcionado. Si necesitas ayuda con otro dispositivo o cualquier otra cosa, házmelo saber. ¡Agradezco la recomendación!

Posted 2 months ago

“Please be aware that the first 24.99 charge is to confirm your phone will unlock then there's another charge of 54.00 to unlock phone. Took about a day but unlocked perfectly. Thank you expressunlocks”

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Posted 2 months ago

Hi — Charlotte here. Thanks for the feedback — really glad it unlocked for you! Just to confirm: you paid $24.99 for the Eligibility Check and $54 for the Standard Unlock (the Eligibility Check comes first, then the unlocking payment shown on checkout). Your order shows "Unlock Complete." If you need anything else (or help with the Wi‑Fi/restart steps to finalise), just reply here and I’ll help.

Posted 2 months ago

“Muy bueno y rápido”

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Posted 2 months ago

“Excelente servicio los recomiendo”

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Posted 2 months ago

expressunlocks.com is rated 4.6 based on 2,404 reviews