Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

“Unhappy with how your service was conducted.. I seen the advert saying £15 & thought great I’m happy with that! I was not happy when half way through unlocking my phone, you then wanted another £30 to complete the procedure 🤦‍♂️”

Helpful Report

Posted 3 months ago

Hi — I’m Charlotte. I’m sorry the extra payment was a surprise. I can see you paid £14.99 for an Eligibility Check and £30 for the Standard Unlock and your order status is "Unlock Complete." Please note our policy: "Eligibility Check: These checks are non-refundable." and "It is not possible to cancel your order once it is paid for." Also, if an iPhone needs extra work a Premium Service may be required: "If the iPhone doesn't meet certain criteria (disclosed on their checkout page), a Premium Service may be required in addition to the Standard Unlocking Payment. This will be shown in their status." Because your order shows Unlock Complete, please finish the iPhone unlock by following the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If it still shows locked, reply with your order number or the email used and I’ll look into it right away.

Posted 3 months ago

“The process of unlocking the phone on express unlock's end is quite fast but the problem is, it is only showing unlocked on their end but the phone itself is still showing SIM-Locked which a bit frustrating. As per turnaround time on the website, it is showing the support will reply within 30mins which they made a response within that given timeframe. However, the phone is still showing SIM-Locked. I made a follow up multiple times and no response given as if its like what they have in mind is, "it is showing on our end that your phone is unlocked so, get lost!". The customer service even advised me to record a video of the phone's setting which I made effort to do so but after sending multiple videos, no response at all. Maybe because I already made the payment?? I tried my luck getting a service that is supposed to be great but I'm so disappointed right now. I hope this gets fixed. All I want is to get an update if the process is still ongoing or should I still hope that they are working on it but sadly, I'm not getting anything at all. This is definitely a scam. I give up. They even offered me a refund to change the review from 1 start to 5 star and mentioned that they send the refund immediately which I agree to get the money back since the solution was never been given but it's been more than 10hrs and no refund. So changing it back to 1 star which is the original rating.”

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Posted 3 months ago

Hi — I’m really sorry for the frustration here. I can see your order shows "Unlock Complete" on our end for your iPhone 13 Pro Max on Smart Philippines. Quick things to try (and what we normally require): - Follow the iPhone unlock step: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" - If that doesn’t work, try a different carrier SIM (not the original) or connect the iPhone to Finder/iTunes and check for the unlock status. - If the phone still shows SIM‑Locked, please resend the video you recorded showing: Settings > General > About (IMEI visible), the SIM‑locked message when you insert an incompatible SIM, and the order number. Per our policy: "Specific iPhone Issue: Refunds provided if an iPhone unlock fails solely due to 'Incompatible Sim' message. Proof in the form of a video is required." Next steps from me: please reply to the support email thread with that video (or attach it here with your order number and IMEI). I’ll escalate this to our technicians right away and ask for a prompt update. Your Eligibility Check and Standard Unlock payments have been recorded — because your status is "Unlock Complete" it suggests no Premium upgrade was flagged on your order. Thanks for your patience — send the video and order/IMEI now and I’ll push this up. Charlotte

Posted 3 months ago

“THIS SERVICE DOES NOT WORK, AFTER PAYING TWO FEES. DO NOT USE IT”

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Posted 3 months ago

Hi — I’m Charlotte, sorry this has been frustrating. I can see your order (placed 22 Oct 2025) for an iPhone 11 on T‑Mobile USA with an Eligibility Check (£14.99) and Standard Unlock (£30) and the status shows "Unlock Complete". Please try the official steps we send when an unlock completes — "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — then insert a non‑T‑Mobile SIM to confirm. If you still see a lock message, tell me the exact error (or send a screenshot) and I’ll raise it with our techs right away. If the phone shows Activation Lock, is blacklisted, or is hard‑locked, that can prevent use of a sim unlock — let me know what you see and we’ll advise next steps.

Posted 3 months ago

“fastest service”

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Posted 3 months ago

Hi — thanks for the review! Glad you found our service fast. Your order (placed 16/10/2025) shows "Unlock Complete." To finish the process please follow the unlock steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you hit any problems, reply here and I’ll help get it sorted. Thanks, Charlotte

Posted 3 months ago

“really grateful to you for helping me, excellent work and support, highly recommended”

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Posted 3 months ago

Hi — Charlotte here, thank you for your kind words! Glad we could help — your order (placed Oct 17, 2025) is marked "Unlock Complete" and your unlocking code is 00065942. To finish, insert a non-EE SIM and enter the code when prompted. As our terms state, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions." If your Moto G 5G Plus does not ask for a code when a non-EE SIM is inserted, you will need a Remote USB unlock (additional fee). If you need any help with the steps, just reply and I’ll walk you through it.

Posted 3 months ago

“Worked a treat on two old iPhone 4S which were locked to their orignal networks. Took a couple of weeks to complete, but all worked fine. Thank you.”

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Posted 3 months ago

Hi — thanks so much for the lovely review! Glad the two iPhone 4S unlocked for you. I can see your order (placed 06/10/2025) is marked "Unlock Complete" and both payments (£14.99 Eligibility Check + £37 Standard Unlock) were received. To finish the iPhone unlock please "connect the phone to WiFi and turn the phone off and then on" as per our instructions. If you hit any snags, reply here and I’ll help straight away. Thanks again — Charlotte

Posted 3 months ago

“Excellent service very helpful thank you”

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Posted 3 months ago

Hi — thanks so much for the lovely feedback! Glad we could help. Your order shows as "Unlock Complete" for your iPhone 13 Pro Max (T‑Mobile USA). To finish the iPhone unlock, connect to Wi‑Fi and turn the phone off and then on. If anything’s not working, reply and I’ll help right away. — Charlotte, Expressunlocks

Posted 3 months ago

“Fast and efficient I was nervous but happened quicker than I expected !! Finally unlocked and FREEEE”

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Posted 3 months ago

Hi — Charlotte here. Thanks so much for the great feedback — I’m really pleased it happened quicker than you expected and your iPhone is unlocked! Our system shows your order status as "Unlock Complete." To finalise the iPhone unlock please "connect the phone to WiFi and turn the phone off and then on;" — if you hit any issues (network, activation lock, etc.) reply here and I’ll help straight away.

Posted 3 months ago

“In in progress but looks good so far”

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Posted 3 months ago

Hi — Charlotte here, thanks for the update. I can see your order from Oct 20, 2025 shows status: "Unlock Complete" and we’ve received your Eligibility Check ($24.99) and Standard Unlock ($54). To finish the iPhone unlock please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you still see AT&T lock after that, insert the new carrier SIM and try again. If anything doesn’t work, reply here and I’ll help sort it out.

Posted 3 months ago

“great service. very timely and efficient. I myself was skeptical about it being a scam but my wife was very happy when she saw that it was unlocked in the time frame provided. I've never experienced such good service with such a product. no scam, no unnecessary advertisements, just business and strick professionalism”

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Posted 3 months ago

Hi — Charlotte here, thank you so much for the great feedback! We're really pleased your wife's iPhone 13 was unlocked on time and that we could turn your initial skepticism around. Our records show your order (placed Oct 15, 2025) is "Unlock Complete" and we've received the Eligibility Check ($28.99) and Standard Unlock ($50). To finish the process on an iPhone, please "connect the phone to WiFi and turn the phone off and then on;" — that should complete the unlock. If anything else comes up, just reply here and I’ll help right away. Thanks again for trusting expressunlocks.com!

Posted 3 months ago

“Express Unlock has been very helpful to me. I had been struggling to unlock the SIM on my iPhone yesterday, but now it has been successfully unlocked and can be used with a local SIM card. Thank you so much!”

expressunlocks.com 5 star review on 19th October 2025

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Posted 3 months ago

Hi — Charlotte here, thanks so much for the lovely feedback! I’m really glad your iPhone 11 Pro is now working with a local SIM — our system shows your order status as "Unlock Complete." If you need to finalise the unlock on an iPhone, please follow the steps: "connecting the phone to WiFi and turning the phone off and then on;" If anything else comes up, just reply here or visit expressunlocks.com and I’ll help right away.

Posted 3 months ago

“I’m really impressed with this iPhone unlock service! The process was super smooth and professional from start to finish. My phone was unlocked faster than expected, and I didn’t have to deal with any complicated steps or technical issues.”

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Posted 3 months ago

Hi — thanks so much for the lovely feedback, that made our day! We can see your order (placed Oct 16, 2025) shows Unlock Complete for your iPhone X (KDDI Japan). To finish, follow the iPhone unlock steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything doesn’t look right, just reply here and I’ll help straight away. Charlotte

Posted 3 months ago

“My phone is locked to a network but luckily upon subjecting the services of expressunlocks.com it is successfully unlocked. Truly trustworthy”

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Posted 3 months ago

Hi — thanks so much for the great feedback, that’s wonderful to hear! Your order shows as "Unlock Complete." To finish the iPhone unlock please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If everything’s working, we’re thrilled you’re happy. If not, reply here and I’ll sort it out right away. — Charlotte

Posted 3 months ago

“Un 10 de 10 porque la verdad quede muy satisfecho con el desbloqueo de mi iPhone SE 👍😃”

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Posted 3 months ago

Hola, ¡muchas gracias por el 10/10! Me alegra mucho que tu iPhone SE 2020 (AT&T USA) muestre "Desbloqueo completo". Si necesitas completar el proceso, sigue nuestras instrucciones para iPhone: "iPhones: conectar el teléfono al wifi, apagarlo y encenderlo". Si surge algo más, responde aquí y te ayudaré. — Charlotte

Posted 3 months ago

“Skeptical at first! But best choice! I absolutely loved the service! Everything was quick, smooth, and only took about a minute from start to finish. The staff was professional and made the whole process effortless. The $95 was definitely worth it for the convenience and quality I received. I highly recommend their service to anyone looking for fast and reliable results!”

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Posted 3 months ago

Hi — thanks so much for the lovely review! Glad it was quick and smooth for you. Your order shows "Unlock Complete" for your iPhone 16 on Verizon USA. To finish the process, please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you need any help completing that step or want us to double-check anything, just reply here — happy to help. Thanks again for choosing Expressunlocks — Charlotte

Posted 3 months ago

“Para ser la primera vez y sin recomendaciones, me fue excelente. Sentí gran satisfacción al ver el proceso completado. Ahora disfruto de mi iPhone 16 pro Max con la eSim sin restricción de operador.”

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Posted 3 months ago

“El proceso mencionaba 7 días de espera para mi liberación, pero al cuarto día me hicieron llegar el código y funcionó perfectamente pude usar el chip de otra compañía sin problema. Da un poco de desconfianza por lo dos cobros que realiza, y el tiempo de espera se reinicio una vez, pero funciona perfectamente. Si lo recomiendo si quieres liberar tu celular.”

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Posted 3 months ago

“Una forma rápida y sin mucha burocracia de solucionar problemas de bloqueos en tus dispositivos,recomiendo este portal como una de las mejores opciones para su comodidad y de forma muy segura .”

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Posted 4 months ago

Hola, ¡muchas gracias por la recomendación y los comentarios positivos! Buenas noticias: tu pedido aparece como "Desbloqueo completo" y el código de desbloqueo de tu Motorola Moto G Play 2023 (Xfinity USA) es 96280198. Para finalizar, inserta una tarjeta SIM que no sea de Xfinity e introduce el código cuando se te solicite. Como se explica en las condiciones, "Para dispositivos que no sean iPhone: introducir los códigos de desbloqueo proporcionados según las instrucciones del correo electrónico". Si tu teléfono no solicita un código de desbloqueo al insertar la tarjeta SIM incompatible, necesitarás un desbloqueo remoto por USB. Como se indica en nuestras condiciones, "Un dispositivo Android solo se puede desbloquear mediante un código si el dispositivo solicita un código de desbloqueo al insertar una tarjeta SIM incompatible". Responde aquí si necesitas ayuda o quieres continuar con la opción de desbloqueo remoto por USB. Saludos, Charlotte.

Posted 4 months ago

“In my experience, ExpressUnlocks is a complete scam. I had a fully paid-off and operational iPhone 16 Pro Max that was SIM-locked to AT&T. After several unsuccessful attempts to get AT&T to unlock the device, I found ExpressUnlocks through a Google search and decided to give their “fast service” a try. Weeks later, my phone was still not unlocked. They charged me multiple fees to “assess” the phone’s status, yet never provided any real progress or support. The so-called “tech support” responses appeared to be automated or AI-generated, offering no genuine help or accountability. After two frustrating weeks, I decided to contact AT&T again—this time reaching a live representative who unlocked my phone in less than two minutes. The phone now works perfectly, and I was able to give it to my son to use on Verizon’s network. I immediately informed ExpressUnlocks that their services were no longer needed, but they continued to send automated messages claiming they were still “working” on the unlock. This only confirmed my suspicion that their entire operation is automated and deceptive. I’m now out $94, with no refund and no ability to contact a real person. I strongly recommend avoiding this company. Complaints have been filed with the Better Business Bureau, and I urge others to stay away from ExpressUnlocks entirely”

Helpful Report

Posted 4 months ago

Hi — I’m really sorry this was so frustrating. I can see your order placed 01 Oct 2025 on expressunlocks.com for an iPhone 16 Pro Max and the status on our side shows “Unlock Complete.” For iPhones please try the final step we send in the emails: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that usually completes the process. I appreciate you saying AT&T unlocked it quickly — please note our policies state: "Eligibility Check: These checks are non-refundable." and "Already Unlocked phones: No refund if you order an unlock for an already unlocked phone." If you’d like me to re-check your order and records so we can confirm what happened, please reply with your order number or the IMEI and I’ll investigate right away. — Charlotte

Posted 4 months ago

“I had some trouble, but support helped me sort it out quickly.”

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Posted 4 months ago

Hi — Charlotte here, thanks for the update! Glad our support team helped sort it quickly. Your HMD TA-1602 order (placed Oct 11, 2025) is marked "Unlock Complete." To finish, enter the unlock code we sent (0657500363715569) when prompted — as our Terms say, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions." If anything else pops up, reply here or contact support and we’ll help right away.

Posted 4 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com Reviews