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Explorer Travel Insurance Reviews

4.6 Rating 5,827 Reviews
94 %
of reviewers recommend Explorer Travel Insurance
4.6
Based on 5,827 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
Documents Delivered On-time
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Explorer Travel Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Very good value for money, and all I need is covered,.
Helpful Report
Posted 1 month ago
Tried to buy cover via 2 other well known companies by phone. Gave up after endless repetition of questions. Explorer online system quick and efficient especially with pre-existing medical conditions.
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Posted 1 month ago
I have been using Explorerfor a number of years and find them very helpful and the prices are very competitive.
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Posted 1 month ago
For a couple in our 70s who do a couple of cruises a year, Explorer was the best overall annual travel insurance that we could find. Thankfully we have never had to make a claim or call upon them for assistance so our review is based within that context. We found the whole process easy to complete and at a very reasonable price I would happily recommend them.
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Posted 1 month ago
Took no time at all and a reasonable price well done
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Posted 1 month ago
Easily set up and priced reasonably. Have not used policy yet but l am pleased with item
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Posted 1 month ago
good cover, advice, just what I needed
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Posted 1 month ago
Great communication with clients and informative. Rates are very competitive with other companies. Great to deal with.
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Posted 1 month ago
I can’t express enough how incredibly thankful I am to Explorer Travel Insurance. I was involved in a serious accident while traveling abroad. It was a terrifying time, and I truly didn’t know what to expect next. However, thanks to the comprehensive travel insurance policy (Platinum Cover) I had with them, my entire experience was made infinitely easier. From the moment of the accident, the company stepped in with outstanding support. They covered all of my medical expenses, which was a huge relief, as medical bills abroad can be overwhelming. But what truly stood out was their compassion and efficiency in handling my repatriation. They made sure I was safely brought back home, with no stress or hassle on my end. This company didn’t just offer me a policy – they offered peace of mind during one of the most challenging times in my life. I’m so grateful for their exceptional service, and I wouldn’t hesitate to recommend them to anyone looking for reliable, caring, and thorough travel insurance. Thank you, Explorer Travel Insurance, for going above and beyond!
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Posted 2 months ago
Excellent. I shopped around and found Explorer to be the one that suited my needs at a reasonable price. I hope I don’t have to use it. But I found the staff so helpful and friendly as is Ian he gives it a personal touch which means a lot.
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Posted 2 months ago
Very helpful and polite
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Posted 2 months ago
We find the company very helpful and easy to deal with.
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Posted 2 months ago
Very patient and helpful as we are getting older it’s Nice to feel that someone cares
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Posted 2 months ago
The staff are always pleasant and accommodating on the phone and the price of insurance offered suits me
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Posted 2 months ago
very helpful
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Posted 2 months ago
Always had go service from explorer Travel.
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Posted 2 months ago
Now why have I given it 5 stars. I have never claimed on a travel insurance so I will only find out if it is worth 5 stars if I do. So why 5 stars. Since tipping over the magical age of 75 I find that the amount of policies available to me has greatly decreased. This offered good cancellation amounts and reasonable excesses for a policy including cruise cover for a reasonable price. I could have bought cheaper but they were poor on many items of cover and excesses were high
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Posted 2 months ago
Easy to setup & pay
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Posted 2 months ago
I found the price of the Explorer Travel Insurance to be very reasonable for their annual policy, especially since my husband and myself both have medical issues.
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Posted 2 months ago
Prompt and great value service
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Posted 2 months ago
Explorer Travel Insurance is rated 4.6 based on 5,827 reviews