Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,915 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and convenient to purchase, with a reasonable price — makes getting travel insurance easy and hassle-free. Thank you.”

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Posted 1 month ago

“I have used Explorer Travel Insurance for several years and continue to do so. I have had the misfortune to need to make a significant claim because of falling dangerously ill and requiring major surgery while overseas. At all times the staff me and my family dealt with, both while overseas and when making the claim, were competent, professional and pleasant, thus minimising the stress and problems encountered.”

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Posted 1 month ago

“Always very friendly and helpful on the phone. Cheaper deal for long-standing customer than going online!”

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Posted 1 month ago

“Very good service. Used this company many times before and will continue to do so. Quick and easily had travel insurance for myself and family for a short trip with everything shown clearly what would be covered on the website.”

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Posted 1 month ago

“Very efficient to sort & set up initial policy last year & again at renewal”

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Posted 1 month ago

“Very helpful staff on telephone when we enquired about Travel insurance who also talked us through the booking proceedure.”

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Posted 2 months ago

“Easy to contact to ask questions. Getting emails occasionally from them makes you feel secure in knowing they care about you and will be there if you need them.”

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Posted 2 months ago

“I found this travel insurance to cover all that we needed for our upcoming cruise.”

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Posted 2 months ago

“Excellent company have used for all my holdays, as long as you read what's covered and what's not. They also email useful information when available regarding different new requirements from countries.”

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Posted 2 months ago

“Very reassuring travel insurance and easy to apply.”

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Posted 2 months ago

“Have used it before for my late husband and found it very good”

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Posted 2 months ago

“Site easy to navigate and Understand, price very reasonable”

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Posted 2 months ago

“Much cheaper than the well-known companies and the service getting the policy was fine. Luckily we've not had to use them for emergencies so can't really comment on that aspect of the service.”

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Posted 2 months ago

“Online appliction was straight forward and easy to use. Competative pricing and this travel insurance cover is a repeat purchase for me”

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Posted 2 months ago

“Reasonably priced insurance. Thankfully haven’t had to make a claim yet, but service seems personal compared to bigger insurance companies”

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Posted 2 months ago

“Very happy”

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Posted 2 months ago

“My favourite travel insurer, due to my needs with sports and recreation. Great customer service too.”

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Posted 2 months ago

“Whole process of buying and, if needed, claiming very easy”

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Posted 2 months ago

“I purchased holiday travel insurance online which was a seamless process.”

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Posted 2 months ago

“I’ve just bought our second holiday insurance with Explorer - using Blue Light discount. We haven’t needed to make a claim so I can’t comment on that but I can say the service has been excellent so far. Ian sends regular updates and lots of useful information (eg a reminder to order a new EHIC card, which I’d completely forgotten about, together with the link). I would definitely recommend :)”

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Posted 2 months ago

Explorer Travel Insurance is rated 4.6 based on 5,915 reviews