Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.58

4.6 Rating 5,402 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,402 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have given a neutral 3 stars as a true review can only be completed if, should I have a claim, we see how well you deal with that claim at that time. Hopefully very well!”

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Posted 2 years ago

“Never had to make a claim, so no idea of how good or bad it is.”

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Posted 2 years ago

“Should have shopped around”

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Posted 4 years ago

“Would help if just the front page of the main policy document contained details of the cover and the contact details to use in case of an emergency. Having to take 4 or 5 pages of the full document with you when you travel is not ideal.”

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Posted 4 years ago

“Very easy to use the web site Would like a quote to be saved for a couple of days before activating. It’s quite annoying to do the whole form again when ready to pay etc. Never had to claim so can’t comment on that aspect”

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Posted 4 years ago

“Very hard to evaluate a product unless it is put to the test. Website easy to use and quite clear on what is covered, and where one needs extra cover for various pursuits. Price wise compares well with other providers, though still seems expensive for Seniors with minor problems who are unlikely to claim.”

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Posted 4 years ago

“Won't know unless I have to claim. All me AFTER the cruise!”

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Posted 4 years ago

“Service good over phone. Product OK but only £5k covered was ideally not enough for me. Too quick to exclude minor current medical issues which have virtually no risk.”

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Posted 4 years ago

“Quick and easy to submit request for quote then documents received instantly by email”

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Posted 4 years ago

“As I have not had any claim I cannot give any indication weather iwould recommend it .”

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Posted 4 years ago

“Never had to claim since i started hope i never have to.”

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Posted 4 years ago

“Fortunately I have had nothing gone wrong within the 2 years I've held explorer insurance so cannot comment on their claim service. I was upset at the charges for added cruise holidays in my renewal notice which brought my premium in line and slightly more expensive than competitors.”

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Posted 4 years ago

“I have never had to claim so I can not give a true review”

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Posted 4 years ago

“Difficult to rate when there was no requirement to use it.”

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Posted 4 years ago

“Noticed prices had shot up so much this year so couldn’t afford our usual 12 month insurance. Just bought for the one holiday. Will have to start shopping around now.”

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Posted 4 years ago

“You only know how good a product is when you have to use it and not needed to so yet”

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Posted 4 years ago

“As we haven’t travelled yet I cannot really leave a review. All I can say is that you provided the cover for our trip as requested”

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Posted 4 years ago

“We've been buying Explorer Annual Travel Insurance on-line for some years now - and the procedure has been simple enough. However, 'the proof of the pudding' as it's said 'is in the eating' - and we haven't yet needed to make a claim!”

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Posted 4 years ago

“When we purchased travel insurance for 2019 it was a lot cheaper even though my husbands medical history was the same. This was because you have changed the wording on the form! Last time it said " Do you use Morphine, now it says do you take strong pain killers including Tramadol" Not fair! The policy cost nearly double!”

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Posted 4 years ago

“This insurance would be better if it gave a no claims bonus off the next trip, as I regularly take out travel insurance, but never make a claim.”

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Posted 4 years ago

Explorer Travel Insurance is rated 4.6 based on 5,402 reviews