Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,906 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,906 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Simple process. Good price.”

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Posted 4 days ago

“Fortunately I've never needed to claim on my holiday insurance but I have every confidence that with Explorer I will be ok. No hard selling. All communication went very well.”

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Posted 1 week ago

“Excellent service from the very outset. The customer service advisors were very friendly in their mannerisms and knowledgeable in their product knowledge, which provided an element of confidence that my wife and I were in good hands.”

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Posted 1 week ago

“Very helpful and informative staff. A very good experience. Would highly recommend.”

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Posted 1 week ago

“This the second time I have used Explorer. On the first occasion I had to make a claim which was very promptly sorted out which I was very grateful for. The value of the policy sends fair and Imwill certainly be using Explorer again and Hope not to have to make any claims!”

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Posted 1 week ago

“Always A very accessible, friendly and personal service. Always been very happy. However, it does seem I was incorrectly advised during a couple of recent conversations about the type of insurance needed for my son.”

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Posted 1 week ago

“Easy process”

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Posted 1 week ago

“Always good value, easy to use online. I have recommended this company to others and they have said they used it and were very happy with it.”

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Posted 1 week ago

“Luckily we didn't need to use the travel insurance but it gave peace of mind to have it. A comprehensive deal and reasonably priced.”

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Posted 1 week ago

“So far, have only booked my policy. This was extremely easy to do. Our holiday is yet to come.”

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Posted 2 weeks ago

“Very upfront company, everything explained. Although I went on an online comparison site to buy it, once you have set it up it's almost a personal service.”

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Posted 2 weeks ago

“I tried to use it and the doctor said I had to pay first. Which is completely pointless. So it was useless as I didn’t have the money so I had to wait till I got home”

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Posted 2 weeks ago

“No problems at all. Super handy to set up and all was covered”

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Posted 2 weeks ago

“Good value, everything adequately covered.”

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Posted 2 weeks ago

“So far so good. First time I’ve insured with Explorer Travel. They were simply the most competitive quote so I went with them. If they remain competitive I’ll happpily stay with them… if they don’t I’ll go elsewhere. I encourage everyone to not auto renew spend 10 mins and shop around”

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Posted 2 weeks ago

“Never used this company before but getting a policy was simple and they have kept in touch with promotions and holiday advice”

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Posted 2 weeks ago

“Quick and convenient to purchase, with a reasonable price — makes getting travel insurance easy and hassle-free. Thank you.”

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Posted 2 weeks ago

“I have used Explorer Travel Insurance for several years and continue to do so. I have had the misfortune to need to make a significant claim because of falling dangerously ill and requiring major surgery while overseas. At all times the staff me and my family dealt with, both while overseas and when making the claim, were competent, professional and pleasant, thus minimising the stress and problems encountered.”

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Posted 2 weeks ago

“Always very friendly and helpful on the phone. Cheaper deal for long-standing customer than going online!”

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Posted 2 weeks ago

“Easy to do”

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Posted 2 weeks ago

Explorer Travel Insurance is rated 4.6 based on 5,906 reviews