Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,785 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,785 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“It was very easy to fill in on line and a very good price”

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Posted 1 month ago

“Thanks for swift response. I was reassured by the cover.”

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Posted 1 month ago

“Very helpful on the phone & not as expensive as other options.”

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Posted 1 month ago

“Explorer Travel have given me a good insurance cover for a very good price.”

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Posted 1 month ago

“I bought this travel insurance through a comparison site, which is something I rarely do. The questions asked were straight forward and actually seemed to be a standard template used by all insures. The cover offered and the cost seemed to compare very favourably with other companies, with the offer of free gadget cover a bonus.”

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Posted 1 month ago

“So far it has proven to be good IE the purchase of the policy but the test would be if I ever needed to make a claim.”

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Posted 1 month ago

“Very good value for money,it has covered all what we need”

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Posted 1 month ago

“A simple process to buy travel insurance with comprehensive details of the policy on line”

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Posted 1 month ago

“Very easy site to use”

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Posted 1 month ago

“Sorted very quick and efficiently, good service no awkward questions”

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Posted 2 months ago

“I have a claim from last September when I was hospitalised in Spain. Explorer haven't paid as yet despite having platinum cover. They have guaranteed the payment to them but not paid. I am getting official letters for the amount from the hospital for me to pay. When I ring customer services they don't help and I get passed around to medical assistance, Allianz and a claim handling centre.”

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Posted 2 months ago

“Very easy and quick to apply for my travel insurance.”

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Posted 2 months ago

“Good price for level of cover. Customer service seems good as they keep in touch with you.”

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Posted 2 months ago

“Easy to follow step by step guide to answering questions. Was able to request a paper copy of policy as well as e-mail copy.”

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Posted 2 months ago

“Easy to purchase via a comparison site. Competitive price. Query answered promptly over the phone. So far, so good. 😃”

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Posted 2 months ago

“Very helpful, as a couple we are over 75 and they did not penalise us.”

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Posted 2 months ago

“I decided to insure with Explorer again as I have found them very friendly and helpful, & their prices very good, I will definitely insure with them again next year.”

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Posted 2 months ago

“Good price, seems ok. Haven’t used any of their services yet, hopefully I never will.”

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Posted 2 months ago

“very helpful will use you again”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

Explorer Travel Insurance is rated 4.6 based on 5,785 reviews