Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,827 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,827 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“The associate that I spoke with was very helpful and friendly and was able to locate my previous policy. In that way I did not have to worry that my new policy would be updated.”

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Posted 1 month ago

“I needed two calls to verify something but was pleased to renew my policy.”

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Posted 1 month ago

“Took no time at all and a reasonable price well done”

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Posted 1 month ago

“Nt a straight forward claims process, had to go through multiple layers of claims record, no email way to get the response. Also very small print about gadget claims and simply rejected without a standard process. Not happy at all and I will not deal with this company again even given me a free of cost.”

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Posted 1 month ago

“Easily set up and priced reasonably. Have not used policy yet but l am pleased with item”

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Posted 1 month ago

“good cover, advice, just what I needed”

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Posted 1 month ago

“Great communication with clients and informative. Rates are very competitive with other companies. Great to deal with.”

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Posted 1 month ago

“Purchased travel insurance with you for our first holiday which was great, I’ve just come off the phone to a representative of your company as wanted to do an couples annual but the guy I was speaking to was not great, he talks way to quick and didn’t explain anything, he presumed we were married as didn’t ask my partners name…”

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Posted 2 months ago

“I can’t express enough how incredibly thankful I am to Explorer Travel Insurance. I was involved in a serious accident while traveling abroad. It was a terrifying time, and I truly didn’t know what to expect next. However, thanks to the comprehensive travel insurance policy (Platinum Cover) I had with them, my entire experience was made infinitely easier. From the moment of the accident, the company stepped in with outstanding support. They covered all of my medical expenses, which was a huge relief, as medical bills abroad can be overwhelming. But what truly stood out was their compassion and efficiency in handling my repatriation. They made sure I was safely brought back home, with no stress or hassle on my end. This company didn’t just offer me a policy – they offered peace of mind during one of the most challenging times in my life. I’m so grateful for their exceptional service, and I wouldn’t hesitate to recommend them to anyone looking for reliable, caring, and thorough travel insurance. Thank you, Explorer Travel Insurance, for going above and beyond!”

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Posted 2 months ago

“The Insurance cover appears to be good, and at a competative price. I cannot review the contract unless and until I need to make a claim.”

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Posted 2 months ago

“Excellent. I shopped around and found Explorer to be the one that suited my needs at a reasonable price. I hope I don’t have to use it. But I found the staff so helpful and friendly as is Ian he gives it a personal touch which means a lot.”

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Posted 2 months ago

“The process from searching was quick. Policy documents were read before the final payment was made which was good for peace of mind. A true review can only be made if I make a claim, which I hope I won't have to.”

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Posted 2 months ago

“Very helpful and polite”

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Posted 2 months ago

“We find the company very helpful and easy to deal with.”

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Posted 2 months ago

“Very patient and helpful as we are getting older it’s Nice to feel that someone cares”

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Posted 2 months ago

“The staff are always pleasant and accommodating on the phone and the price of insurance offered suits me”

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Posted 2 months ago

“First year with ETI and not used yet, but seems to be all as expected.”

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Posted 2 months ago

“very helpful”

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Posted 2 months ago

“Always had go service from explorer Travel.”

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Posted 2 months ago

“Not needed to contact at the moment, but all round Good service 😁”

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Posted 2 months ago

Explorer Travel Insurance is rated 4.6 based on 5,827 reviews