Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very helpful. No problems with any of the process. Very Satisfied”

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Posted 6 years ago

“Good value”

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Posted 6 years ago

“Did not need to make a claim, but it was comforting to know that the insurance was in place.”

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Posted 6 years ago

“Excellent value and easy to purchase online.”

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Posted 6 years ago

“Purchasing on line is quick and easy and we have used this company several times. However the proof of service would be in if you have to make a claim.”

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Posted 6 years ago

“Good value and fits the bill. Thank you”

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Posted 6 years ago

“Great customer service. Claims dealt with promptly with no fuss.”

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Posted 6 years ago

“Third time I have used this firm.No problems with my age or medical statement and very good price.”

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Posted 6 years ago

“Buying the policy was fairly easy and I thought the price was reasonable. However I feel that a proper rating cannot be really given as no claim has been made and I sincerely hope one will not be. Perhaps the rating review requested should be asked for by the company when nearing the end of the policy term and not at the start, when some customers will have had a claim.”

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Posted 6 years ago

“A good value for money policy which covers virtually all contingencies that might happen.”

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Posted 6 years ago

“Best website to use”

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Posted 6 years ago

“A very good experience of booking this excellent product offered online.”

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Posted 6 years ago

“Very good fee which allows the older generation to travel.”

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Posted 6 years ago

“I have used your services before. I had to claim for a cancelled cruise holiday in 2018, it was completed recently. The company you use to implement the claim was very slow, mislaying Death Certificate, slow about advising.”

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Posted 6 years ago

“Fantastic service as always!”

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Posted 6 years ago

“Very professional and helpful staff.”

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Posted 6 years ago

“I received many quotes for my insurance. Explorer was the best and it covered perfectly all my requirements, especially age related needs. I have used your company before and shall have no hesitation using it in the future. You also have courteous and very helpful staff.”

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Posted 6 years ago

“Very straightforward to book and a very competitive price. this is particularly important for older folks with medical conditions.”

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Posted 6 years ago

“Having checked various comparison websites, this company gave me the kind of cover I needed for a cruise at decent price.”

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Posted 6 years ago

“On line was fairly straight forward even though I had medical conditions. Price very competative.”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews