Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,915 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Competent advisers”

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Posted 2 years ago

“There were no problems contacting Explorer on the phone. We were dealt with by customer services and were asked the normal medical questions. The whole process was completed quickly and without fuss. I would use this company again.”

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Posted 2 years ago

“Good value, no problems (although not made any claim on it).”

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Posted 2 years ago

“Excellent service and easy to find the right policy to meet any needs.”

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Posted 2 years ago

“l have not traveled yet so have no experience of using Explorer”

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Posted 2 years ago

“Quick and simple to purchase at a good price. All the information on policy sent through quickly. Only negative is the daily email from the managing director on subject matter not related to the policy which isn't needed. Would use again.”

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Posted 2 years ago

“This was my first renewal and the process and interaction with the team @ Explorer was really pleasant and informative.”

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Posted 2 years ago

“Quick and easy to use”

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Posted 2 years ago

“I found it easy to set up, it all seems very friendly, daily emails with the little stories very amusing , I would recommend this travel insurance, 👍”

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Posted 2 years ago

“Quick response to application”

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Posted 2 years ago

“Excellent service and cost”

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Posted 2 years ago

“Everything was fine. Didn't need to claim, so can't comment here. Documentation and communication from the company was very clear though!”

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Posted 2 years ago

“Very good customer service easy to arrange insurance cover tailored to my requirements. I find the regular updates great. I'm not on Facebook but the interaction via email suits me. Thanks team Explorer.”

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Posted 2 years ago

“easy to sign up and good service”

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Posted 2 years ago

“I don't need 7+ emails for travel insurance. I need 1 with policy details and relevant contact info. Stop spamming your customers with useless emails”

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Posted 2 years ago

“We did not need to access any of the benefits of the insurance, however it was easy to purchase and a very reasonable price”

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Posted 2 years ago

“Easy to book. Thankfully I didn’t need to make a claim.”

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Posted 2 years ago

“Great service, easy to use website. Had to change insurance after purchase and staff were very helpful.”

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Posted 2 years ago

“Competitive prices, website easy to navigate. Lots of options available. NHS staff are offered discount which is an added bonus.”

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Posted 2 years ago

“Clear quote options, showing coverage costs but cannot comment on performance on payment of claims as so far not required.”

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Posted 2 years ago

Explorer Travel Insurance is rated 4.6 based on 5,915 reviews