Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,863 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,863 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Prompt and great value service”

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Posted 3 months ago

“Nice person on the end of the phone.”

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Posted 3 months ago

“So far so good”

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Posted 3 months ago

“Only 4 stars due to big price hike in insurance.”

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Posted 3 months ago

“Good service but have had no confirmation yet and no real proof of the fact that I have bought the insurance, which concerns me.”

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Posted 3 months ago

“Far to expensive”

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Posted 3 months ago

“First took out cover with Explorer over a year ago. I had a couple of queries over existing medical issues, which, over a phone call, were dealt with competently. Have now renewed my policy, for a further a year, following the confidence I have with Explorer.”

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Posted 3 months ago

“Haven't experience any problems as yet..”

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Posted 3 months ago

“All good, booked on line very straightforward, requested paper copy which arrived a few days later, very satisfied.”

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Posted 3 months ago

“I have not received my documents which is not acceptable”

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Posted 3 months ago

“Fabulous customer service. I used this company first for my parents and I had to claim for my dad, they could not have been more helpful. I then started to use them and buy an annual policy which is really cost effective. I had to claim for my husband a few years ago and again they could not have been anymore helpful. It’s the only company I use for holiday insurance as they are totally trustworthy.”

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Posted 3 months ago

“Price was ok. When I called to make an update to my policy the staff member was helpful when I finally got to speak to someone.”

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Posted 3 months ago

“Phoned to renew my annual insurance, spoke with friendly assistant. I asked for a paper document to be sent which arrived a few days later. I have used Explorer Travel Insuance for a few years now. Very helpful.”

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Posted 3 months ago

“Impressed with the communications from Explorer and got a reasonable quote to cover medical conditions. Not had to claim for anything so can't comment on that.”

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Posted 3 months ago

“Only place to offer us reasonable price for our Annual Policy. Previous insurer had doubled their premium.”

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Posted 3 months ago

“good prices for seniors”

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Posted 3 months ago

“good sevice and we have medical conditions and got a very good price for a single trip/ccruise”

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Posted 3 months ago

“Easy to understand and good to be able to speak to someone”

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Posted 3 months ago

“It was very easy to fill in on line and a very good price”

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Posted 3 months ago

“Thanks for swift response. I was reassured by the cover.”

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Posted 3 months ago

Explorer Travel Insurance is rated 4.6 based on 5,863 reviews