Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,915 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Really disappointed that on compare the market just a week before my renewal the price was substantially lower than the renewal price you gave me. The operator’s attitude of ‘well go elsewhere then’ was not well received. We will look to packaged bank accounts before our next renewal date.”

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Posted 1 year ago

“Best travel insurance I could find with good cruise cover”

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Posted 1 year ago

“i recently required emergency treatment while in Thailand, you were excellent in the service you supplied in getting me treated and back home.”

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Posted 1 year ago

“So hard to get are money back after having to cancel on medical advice”

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Posted 1 year ago

“Good and prompt service”

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Posted 1 year ago

“Happ with the Travel Insurance that I have purchased”

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Posted 1 year ago

“Very easy to book, value for money.”

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Posted 1 year ago

“i was looking for travel ins with many comparisons and overall explorer came up best to suit my needs.iwould recomend to enyone to give you a try .thank you.”

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Posted 1 year ago

“very straightforward easy to use”

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Posted 1 year ago

“First time going abroad since early 2020 so Explorer needed again. Easy online forms to complete. Price gone up but as I'm now 80 I expected it. I love the daily update from Ian about what is happening with his local airport/dog and family. Makes you feel like he's an old friend. More approachable if it is needed.”

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Posted 1 year ago

“Very satisfied with service offered Staff very helpful when phoned”

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Posted 1 year ago

“Easy to accesws but haven't travelled yet since buying so don't know how the company would react to any claim”

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Posted 1 year ago

“They made it very easy and we’re very professional, throughout, would recommend them”

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Posted 1 year ago

“Easy to navigate quote and having used the website Travelsupermarket I know the price is competitive. Also like what feels like a personal touch from the CEO in his regular emails. Second time I have bought from them in recent years.”

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Posted 1 year ago

“Have used you for last few years with no problems very helpful and good value for our money”

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Posted 1 year ago

“Not tested the actual cover, but I have been inundated with spam emails from Explorer Travel Insurance since I bought the policy”

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Posted 1 year ago

“I HAVE GIVEN A SCORE OF 5 WITHOUT KNOWING ABOUT THE INSURANCE BECAUSE WITHOUT CLAIMING ON IT THEN THE TRUE EXTENT OF IT IS UNKNOWN .!!”

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Posted 1 year ago

“Very decent deal price and as I have medical cover requirements, it was good for me. Thanks at Exploser!”

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Posted 1 year ago

“Happy with my insurance for my next holiday. Used at least 4 times now. As long as you read the terms and conditions I would recommend. Not for everyone but I'm more than happy with them.”

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Posted 1 year ago

“The representative was pleasant efficient and dealt with my policy with speed and knowledge.Thank you much nicer speaking in person.”

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Posted 1 year ago

Explorer Travel Insurance is rated 4.6 based on 5,915 reviews