Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,915 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Was very easy to do and a reasonable price”

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Posted 1 year ago

“Easy access online and covered my medical conditions. So far so good…….”

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Posted 1 year ago

“Value for money”

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Posted 1 year ago

“The person I spoke to was very courteous, did not try to complicate things and only asked questions that were applicable to me”

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Posted 1 year ago

“I was very dismayed that you appear ageist. Because my husband is now 67 you no longer offer ski insurance. I won’t renew next year. My experience tells me that younger people are more prone to ski accidents not elderly, if you are now cladding 67 as elderly. Very very disappointimg where the work force carry on into their 70,s but we discriminate in this way.. I would love to see the data that leads you to this decision.”

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Posted 1 year ago

“Luckily I did not need to invoke any of the protection offered to me by the policy, which was great, but leaves me with no clear view on wherever the insurance policy was good or bad !!! I have insured with Explorer many times and only needed help once due to covid. In that instance, I received payment as prescribed, less excess, which was good. I will insure with them again.”

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Posted 1 year ago

“Not travelled yet but easy site to navigate and quote was reasonable.”

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Posted 1 year ago

“Good cover at a good price, with a sense of personal service from the owner/ceo”

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Posted 1 year ago

“Easy to find appropriate insurance, and price”

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Posted 1 year ago

“Very good pricing and exactly the cover I was looking for to cover me and my wife on a 5 night cruise to Norway and Denmark.”

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Posted 1 year ago

“I found the service I got very good and helpful”

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Posted 1 year ago

“Quality product, at affordable price.”

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Posted 1 year ago

“Bought this travel insurance for my son after using a comparison site - seemed to be a good trade-off between cost and coverage. i.e. not the cheapest but seemed to have fewer exclusions (and much less expensive than the most expensive policies). The real test will be if we need to draw on it... I hope not.”

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Posted 1 year ago

“I was very happy with the service l got from Explorer Travel”

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Posted 1 year ago

“I have already given you 5* you vere very good and thank the AlMighty We had no problems only with Ryan Air they asked me and my wife to put our hand luggage in the cargo hould. we had to pay £35 each when we boarded the aircraft there were pessengers on with bigger bags then us. we were very upset and same thing happened on our way back. Thanks Inderpal and Olga Kalsi”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“Good and person centred communication!”

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Posted 1 year ago

“Gives piece of mind having good travel insurance with cruise cover . We both have medical condisions which are covered with this policy which is well laid out to the customer. But you never know how good any company is until you make a claim so far no problems. Would use this company again.”

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Posted 1 year ago

“I only have experience of renewing travel insurance. I was pleased with service when doing this.”

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Posted 1 year ago

Explorer Travel Insurance is rated 4.6 based on 5,915 reviews