Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“As a 74 year old getting travel insurance is as important as booking the holiday. It was all quite easy, stating my medical history and getting the peace of mind to know my niggles are covered should the worst happen. Competitive pricing sealed the deal for me.”

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Posted 5 years ago

“Explorer Travel Insurance refused to pay out on a claim following the Thomas Cook collapse... Slow, poor and unhelpful responses, they will not pay put on claims... save your money... Do not buy insurance from them....AVOID!!!!!!!!!!!!!”

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Posted 5 years ago

“Difficult to rate when there was no requirement to use it.”

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Posted 5 years ago

“very professional and efficient.”

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Posted 5 years ago

“have used explore before good value for money will use again”

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Posted 5 years ago

“Having compared many travel insurance products Explorer gave the best value in terms of level of cover and price.”

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Posted 5 years ago

“Easy to use website, had policies that matched our needs”

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Posted 5 years ago

“Price very reasonable and luckily have not yet needed to make a claim (so can't comment on claims handling).”

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Posted 5 years ago

“Used several times, easy to book and good value”

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Posted 5 years ago

“As an older couple - over 70 years - your travel insurance covers all our requirements.”

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Posted 5 years ago

“always reasonably easy to deal with which is not always that easy with existing medical conditions. I did have a small claim a few years ago and it was dealt with successfully.”

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Posted 5 years ago

“I purchased this insurance as it was a very good price and like for like compared with other companies. I haven’t had to make use of it yet and hopefully won’t have to so I can’t comment about claims. Easy to use website.”

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Posted 5 years ago

“I have not had to make a claim from this company so cannot comment on this side of the insurance, however they are easy to deal with and send info out very promptly.”

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Posted 5 years ago

“Very easy to apply, and always a very copetitive price.”

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Posted 5 years ago

“Good response and very helpful”

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Posted 5 years ago

“Comprehensive cover for a fair price. Would recommend.”

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Posted 5 years ago

“Hi, this is the second time I’ve used Explorer, I gave all my husband and my health issues over the phone which was easy to do, hopefully we never need to claim, however we are very happy to know that everything is covered with excellent advice from the “Witch Magazine”, Many thanks.”

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Posted 5 years ago

“Always very competitive price, application for insurance very easy to complete. Excellent customer care 100%”

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Posted 5 years ago

“Very straightforward to get insurance for travel. I will definitely use you again for future trips.”

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Posted 5 years ago

“Our telephone conversion extending our cover for another year was competent. I hope I don't have dealings with until the same time next year.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews