Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,059 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,059 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great firm to deal with no problems”

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Posted 7 years ago

“Used Explorer several times, easy to purchase online and good value. Luckily I have not (up to now) had a claim so unable to provide review on that aspect of their service - fingers crossed it stays that way!”

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Posted 7 years ago

“Good price, helpful staff. Documents were posted to me which I like.”

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Posted 7 years ago

“Site easy to navigate. Very competitive rates”

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Posted 7 years ago

“Took out insurance for holiday it is not worth the paper it is written on”

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Posted 7 years ago

“Love this company have used them for about 2 to 3 years. Go away with no worries and give medical conditions which are then covered.”

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Posted 7 years ago

“Well priced for those with health issues easy to access and navigate web site”

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Posted 7 years ago

“Easy to get a quote online and helfpull telephone call to double check something.”

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Posted 7 years ago

“Went on a holiday cruise taking out Platinum Cover (Highest). British Airways lost our luggage which eventually caught us up 3 days later after a lot of leg work. 3 days without prescribed medication left me in a pretty bad state for the rest of the holiday. After speaking to there EXTERNAL insurance claims I was advised that I can claim £50 a day for my baggage, and that's all for a holiday experience that was totally ruined. I called Explorer Travel Insurance again asking them to clarify on the poor level of cover for the Platinum level policy, they advised they have no connection with claims and how they assess cases, and that I would need to take this up with claims who do not appear to be affiliated with Explorer Travel Insurance. "They're happy to sell top level of cover but when things go wrong they will not provide the compensation expected for level of cover", as i was told by the sales agent there are exceptions to every statement of cover in the policy!”

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Posted 7 years ago

“I had a lovely holiday and felt secure in the knowledge that I was insured by Explorer.”

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Posted 7 years ago

“Went to Australia on the 30th September 2018 for 3 weeks we ended up staying for 5 weeks. I was admitted to hospital 3 times. Explorer Travel have been wonderful I could not recommend them more.”

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Posted 7 years ago

“Gives confidence for long distance travel-easy to obtain”

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Posted 7 years ago

“Good value staff easy to deal with.”

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Posted 7 years ago

“It appears to very good value for money, they were very quick with all required responses and hopefully I will not have to put it to the test, should I have to I believe they will do everything they say.”

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Posted 7 years ago

“Good service Thank you for the help Arinda Fisher”

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Posted 7 years ago

“easy to use website”

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Posted 7 years ago

“I have used Explorer Travel Insurance for a few years now. I find the response levels to be first class either online or by phone. Whilst I have not had occasion to test response levels if I ever have to make a claim; I feel confident in continuing to use and indeed recommend your Company to friends and colleagues. Regards, Norman Sinclair”

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Posted 7 years ago

“We are very satisfied with the insurance you offer and the price is also acceptable”

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Posted 7 years ago

“Very competitive and easy to work out the type of cover you need”

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Posted 7 years ago

“Information was straight and to the point”

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Posted 7 years ago

Explorer Travel Insurance is rated 4.6 based on 6,059 reviews