Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,825 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Helpful and efficient service. Thanks”

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Posted 6 years ago

“Excellent both on cover and price.”

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Posted 6 years ago

“Used this Insurance company for the last few years ..Best prices covering for existing medical conditions..”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“Easy enough Website to negotiate. Having recorded minor heath issues premiums are raised, but not as expensive as others.”

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Posted 6 years ago

“Very quick,polite & easy to deal with.”

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Posted 6 years ago

“This is my second booking with explorer I would 100% reccomend xx”

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Posted 6 years ago

“We have used Explorer Travel Insurance for the last 4 cruises. Courteous service, no quibble over the one claim we had. Excellent value.”

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Posted 6 years ago

“Sensible price with good cover!”

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Posted 6 years ago

“Easy web site to follow and use ,needed to get in touch with them when i returned from my holiday and the member of staff i spoke to was very helpfull , fingers crossed that if i ever have need of thier assistance due to illness or accident i will get the same helpfull response ,”

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Posted 6 years ago

“Thought this was excellent value for money until I tried to claim. Got medical expenses and new ticket to fly home but not heard one word about expenses that I had to pay out for the extra 12 days I had to remain in Aus. Dogs food transport etc. I would have rated this totally different if I had received this when phoning up re this several people informed me they would get right onto it still waiting ann morris”

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Posted 6 years ago

“I can only rate Explorer Travel as I find with purchasing your travel Insurance. I have used your company a few times over the last couple of years and I do find your rates very competitive which is one of the reasons I come back to you. This is really the only thing I can comment on because fortunately we have never had to use the main reason for taking out travel insurance and that is to recoup any expenses incurred by accidents or illness. I am confident that there would be no bother if everything was genuine and covered, although one lives in hope that we will never find out.”

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Posted 6 years ago

“I have no real problems with Explorer but I had to cancel a trip to Koh Samuel, Thailand in January due to my partner having a medical problem and was advised not to travel. After completing forms and providing copy letters from his consultant at Doncaster Royal Infirmary I feel I am no nearer to receiving any kind of settlement. Don’t think that your Claims Dept are letting your company down!”

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Posted 6 years ago

“Easy to buy online and good value. We always purchase travel insurance but have never made a claim.”

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Posted 6 years ago

“I have used Explorer for a number of years and found them excellent value. It is easy to repeat your cover and the staff are excellent in advising if you have had medical problems.”

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Posted 6 years ago

“Everything was easy to follow. ...........But you keep sending me reminders (and a discount !! ) as though we had not renewed our policy. Would be prudent for you to CONFIRM our policy.”

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Posted 6 years ago

“Easy t use website and excellent cover.”

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Posted 6 years ago

“Easy to obtain. Easy to declare medical conditions. Good website”

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Posted 6 years ago

“Easy application process which covered existing medical conditions, at a reasonable price. Have used several times now.”

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Posted 6 years ago

“Great value and price for people who may have a less than perfect health.”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,825 reviews