Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Second year with this company and no problems.”

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Posted 6 years ago

“We have not yet travelled anywhere let alone had need to make a claim, hence the Acceptable rating.”

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Posted 6 years ago

“Easy to deal with at a fair price. The coverages is suitable.”

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Posted 6 years ago

“This travel insurance covers all medical conditions at good prices”

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Posted 6 years ago

“Straightforward on line form to complete. Prompt follow up with policy documents.”

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Posted 6 years ago

“Have used Explorer Travel insurance for a number of years as policy prices are reasonable and the whole purchasing system is easy. Of course the only true test of any insurance company is how they respond to claims. Thankfully I've never had to make claim so cannot comment on the process.”

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Posted 6 years ago

“I thought this quote seemed reasonable although we all like to pay less! Cruise cover and HBP medical issue were included Can’t review how good it is to pay out been fortunate not to have made a claim Would be good if there were rewards reduction if I purchased with them next time to get a discount for previous customer with “no claims bonus”!!”

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Posted 6 years ago

“I have used Explorer travel insurance for many years and find them of exelent value easy to deal with very good price wise and very good for medical conditions I wouldn't hesitate to recomend to anyone with or without any medcal condition.”

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Posted 6 years ago

“Had it last year and didn't need to claim but felt r reassured by cover so taken for just one trip this year. Because of our age and despte we've never made a claim it just goes up so much that it will become more costly and difficult to travel.”

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Posted 6 years ago

“Excellent cover. Good price.”

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Posted 6 years ago

“As I haven’t needed to make a claim, thankfully, I can only comment on the purchasing process. I have this to be very straightforward and efficient with the medical screening easy. Overall a very good service and whilst not the cheapest it still represents excellent value and gives peace of mind when travelling.”

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Posted 6 years ago

“Efficient Cost Effective Simple and Straight Forward”

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Posted 6 years ago

“One of the few companies I can get travel insurance at my age - 88. The price is reasonable.”

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Posted 6 years ago

“Always use explorer when travelling. Excellent!”

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Posted 6 years ago

“I used this travel insurance to cover my 1 month trip to Vietnam. I was lucky I did not have to claim anything. Only thing was that as Vietnam is really a motorbike country, I would appreciate if the basic coverage included riding a motorbike up to 150cc”

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Posted 6 years ago

“Nice and easy to purchase, 2nd trip with you and not had to use you x fingers I will not , so only scored 4”

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Posted 6 years ago

“I am still waiting for my documents to arrive by post”

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Posted 6 years ago

“I was disappointed that I missed out on the 10% discount which started the day after I took out my travel insurance. However I always use Exlporer and I am happy with them.”

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Posted 6 years ago

“Great service on renewal”

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Posted 6 years ago

“I purchased the travel insurance for a trip to new york which the cover has been fine but i called in to the emergency assistance line and no one answered after 15 minutes of dailing and i never got through to anyone. Fortunately i was only after some information on where to get a doctors appointment instead of an actual emergency in which case i would have been left in a foreign country with no help.”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews