Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,996 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 5,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were so helpfull. Due to medical conditions, they answered all my questions to my satisfaction. Would definitely recommend this company”

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Posted 7 years ago

“The purchasing process was straight forward and the information supplied was good. However you never find out how good insurance is unless you have to claim. Hopefully I will never find out.”

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Posted 7 years ago

“Always very easy to negociate the website and get the product you want”

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Posted 7 years ago

“Purchased all seemed to go well”

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Posted 7 years ago

“Good value for money and easy to do online”

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Posted 7 years ago

“I have been with explorer travel insurance for the past three years with know problems I recommend them”

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Posted 7 years ago

“I have never had to make a claim and therefore can't rate the claims experience.”

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Posted 7 years ago

“Excellent service with competitive prices”

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Posted 7 years ago

“Previously used Time Travel and they referred me to you. Was always pleased with them so hopefully the sMe will apply here.”

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Posted 7 years ago

“Have used explorer for many years, competitive prices, had one claim which was dealt with quickly and effectively.”

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Posted 7 years ago

“Excellent prices for older travellers with health problems - would recommend”

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Posted 7 years ago

“Good company, people focused and low rates. Have used them a few times now and been good every time. Highly reccommend”

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Posted 7 years ago

“Easy on-line transaction and good value”

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Posted 7 years ago

“Nice and straightforward.”

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Posted 7 years ago

“Good cover at a reasonable price. Website easy to use with helpful information.”

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Posted 7 years ago

“Very efficient service”

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Posted 7 years ago

“I purchased my travel insurance as soon as i booked my holiday which was over 6 months prior to my departure. I declared all previous medical conditions. A month before my departure i was referred to hospital for a scan which was unrelated to the previous medical conditions declared. I phoned the company to tell them only to be told they would not insure me for anything related to this scan. Surely this is the reason you take travel insurance out - to cover you for unforeseen problems. It ruined my holiday to Asia knowing that I was not covered. Why did I bother to take out insurance? My policy was a waste of my money, Do NOT buy from this company!”

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Posted 7 years ago

“Renewed my annual travel policy with Explorer Travel Insurance and all goes well, they take my money a month prior to the policy renewal date (should have started to smell the coffee!) 2 days prior to it starting updated a pre-existing condition on the phone. When you try to claim, they direct you use a claims firm that handles this for them and this firm avoids the facts and seems to prioritise NOT PAYING OUT. Will be going to the Ombudsman if they persist. My advice is avoid them, you only really know how good they are when you try to claim. I cant imagine the problems if you fell seriously ill in another country and you have to deal with their third party. They could even get my name right!”

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Posted 7 years ago

“No Hassel quote followed up by telephone, quick clear and efficient”

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Posted 7 years ago

“Found web site rather confusing, decided to contact verbally, great response.”

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Posted 7 years ago

Explorer Travel Insurance is rated 4.6 based on 5,996 reviews