Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Good website, easy to negotiate and straightforward. Documentation is comprehensive. Cannot vouch for the claims process - never had to make one!”

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Posted 6 years ago

“easy to get price ok with existing illnesses. only found that when buying through first xclusives I had to request the cashback as it did not go through. this has also happened in the past”

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Posted 6 years ago

“Very easy to set up. Also easy to contact to update details.”

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Posted 6 years ago

“Previous to my last renewal l only had good things to say about explorer. This last renewal l found to be not very good. The renewal letter stated phone to renew or go online, but to go online l would have to fill in the application as if starting all over again. I decided to phone to renew, only to find l had to go through the process as if l was a new customer, this annoyed me as l was having to pay a higher rate phone charge. I could have done it online and it wouldn't have cost to do it. .”

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Posted 6 years ago

“Seems Ok in an world of worthless cover, It is something that i have to have rather than something I want. I have travelled for 50 years to about 130 countries and had never made a claim until I made a claim for costs connected with a missed flight in Ethiopia. It was rejected only God knows why|||| ... emphiasising the worthless nature of travel insurance. You are all rip off artists to my my mind and don't make any attempt to relate to your customer (victim). Only the travel industry requiring that customers have cover gives you life. Where is your ethical business practice strategy. Hang your heads in shame. Iain Lyon.”

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Posted 6 years ago

“Just what I needed for a short break reasonable price”

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Posted 6 years ago

“insurance cover reasonable priced for required situation”

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Posted 6 years ago

“Website very easy to navigate & find policy to suit.”

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Posted 6 years ago

“Very helpful straightforward customer service”

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Posted 6 years ago

“good price and nice easy site to use”

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Posted 6 years ago

“I have used explorer travel insurance before at platinum level several times i also have medical conditions and found the level of cover along with the premium i had to pay is the best for me and my son . This is excellent cover i use single trip cover to save money”

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Posted 6 years ago

“Provides good cover for most medical issues. I chose Worldwide cover for the year, reasonable price for multi trips.”

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Posted 6 years ago

“Used before and I as pleased with the service and cover”

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Posted 6 years ago

“I have used this company for a couple of years now. I have a few health issues which we always declare and so far the cost of insurance to visit Canada has been excellent. Fortunately we've never had to test how efficient the company is if one of us becomes unwell.”

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Posted 6 years ago

“Easy to obtain on line and appears to cover all I need - all for a very reasonable price.”

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Posted 6 years ago

“Polite efficient and helpfull, would recommend to friend and family. Thank you for allowing me to have a relaxed sorry free holiday break.”

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Posted 6 years ago

“Did this on ipad very straight forward emailed me confirmation no problems”

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Posted 6 years ago

“Very helpful when original holiday had to be cancelled at short notice advice given on how to rebook”

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Posted 6 years ago

“Travel insurance is something you never really know about until you end to make a claim, I did, the process was easy to follow and quick”

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Posted 6 years ago

“It was cheaper to take out a new policy than renew my policy. They sent the policy documents by post at my request. I haven’t had to make a claim.”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews