Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,897 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With a fair collection of medical problems I always find it easier to list these on line rather than one the phone. You've to get this right and a couple of queries were quickly resolved with a phone call. I have insured with Explorer before and, unfortunately had to make a claim. This took more time to resolve than I expected [ hence the 4 start rather than 5 star rating ] but they paid in full without a quibble”

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Posted 6 years ago

“The presentation of literature via e mail very clear. Thankfully I did not have to make a claim which would have been the acid test”

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Posted 6 years ago

“Very easily sorted out and quickly downloaded I'm also very happy with the cost”

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Posted 6 years ago

“Good value for money. Easy on line system.”

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Posted 6 years ago

“It’s good , it could be even better , on line was easy”

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Posted 6 years ago

“Setting up the policy was straightforward. Proof of service will be demonstrated if I have to make a claim.”

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Posted 6 years ago

“This is a good service and competitive, I just wish there was a way of it remembering me so I could log in and have me information to hand, rather than having to go through the whole process each time.”

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Posted 6 years ago

“Pleasant staff & easy to get online quote”

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Posted 6 years ago

“One of the very few who accept that as you get older, you have more medical issues, and don't overload the premium.”

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Posted 6 years ago

“Very good very quick but doing the health questions twice once on line and once over the phone is a bit silly”

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Posted 6 years ago

“I have been using Explorer Travel Insurance for a number of years and fortunately have not had to make a claim. Arranging the insurance is an easy process via the internet.”

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Posted 6 years ago

“Easy enough Website to negotiate. Having recorded minor heath issues premiums are raised, but not as expensive as others.”

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Posted 6 years ago

“Easy web site to follow and use ,needed to get in touch with them when i returned from my holiday and the member of staff i spoke to was very helpfull , fingers crossed that if i ever have need of thier assistance due to illness or accident i will get the same helpfull response ,”

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Posted 6 years ago

“I can only rate Explorer Travel as I find with purchasing your travel Insurance. I have used your company a few times over the last couple of years and I do find your rates very competitive which is one of the reasons I come back to you. This is really the only thing I can comment on because fortunately we have never had to use the main reason for taking out travel insurance and that is to recoup any expenses incurred by accidents or illness. I am confident that there would be no bother if everything was genuine and covered, although one lives in hope that we will never find out.”

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Posted 6 years ago

“Easy to buy online and good value. We always purchase travel insurance but have never made a claim.”

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Posted 6 years ago

“Everything was easy to follow. ...........But you keep sending me reminders (and a discount !! ) as though we had not renewed our policy. Would be prudent for you to CONFIRM our policy.”

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Posted 6 years ago

“Easy application process which covered existing medical conditions, at a reasonable price. Have used several times now.”

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Posted 6 years ago

“Have used Explorer Travel Insurance for the past two years and have received a very accommodating service.”

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Posted 6 years ago

“The problem with any Insurance is you don’t know how good it is until you make a claim”

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Posted 6 years ago

“Found the cost reasonable”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,897 reviews