Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Guys I accidentally booked 2 policy's for my recent holiday,unfortunately I had to cancel my explorer one and the help they gave me was 5 star and my refund was so quick”

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Posted 1 year ago

“Really easy to understand and apply online for”

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Posted 1 year ago

“I have not had the need to claim on the insurance. However, it was reasonably priced and easy to arrange.”

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Posted 1 year ago

“So far haven't had to use the insurance which is great news ..”

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Posted 1 year ago

“She explained well with problem i had short wait on phone very good,”

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Posted 1 year ago

“Well getting sorted was good and printed copy arrived on time for holiday. Thankfully when on holiday we didn’t require to use but feel confident in having it with us.”

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Posted 1 year ago

“The policy was very clear and easy for me”

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Posted 1 year ago

“Very helpful staff. Made easy for me as iam not the best with tech. Would definitely be back.”

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Posted 1 year ago

“easy to use on the internet, value for money.”

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Posted 1 year ago

“Delighted with the cover provided, the pricing and the service provided. I suppose the real test will come when I have to make a claim- hopefully that situation will never arise!”

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Posted 1 year ago

“have used many times, easy to book, competitive and no hassle. not yet used the claim side so cannot comment on this part of the company.”

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Posted 1 year ago

“Perfect Experience from start to finish , so helpful and sorted the cover out I needed at a great price .”

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Posted 1 year ago

“V.good coverage, including medical conditions at a competetive price. Good communication, all documents e.mailed promply and easy to download.”

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Posted 1 year ago

“Knowledgeable, efficient yet friendly service. Competitive price.”

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Posted 1 year ago

“Easy to explain our problems and policies sorted quickly”

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Posted 1 year ago

“Buying the policy was easy, straightforward. What I can't tell you is how good they are if I needvto make a claim.”

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Posted 1 year ago

“Sent us to 4 different hospitals with a sick child who was deteriorating, spent 6 hours driving and in waiting rooms. Turned away by all of them and the company still were unable to offer medical care. Ended up paying privately oursevles with the assurance it would be refunded, then the claim was denied. 6 months later and despite complaints the costs have never been covered. Avoid at all costs!”

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Posted 1 year ago

“Had to make a claim and found it all went well”

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Posted 1 year ago

“We have been taking this insurance for many years. Fortunately we have never had to make a claim so I can’t comment on that. This year I did find it quite a jump in price and that’s the only negative I have.”

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Posted 1 year ago

“very goog service eeasy to navigate”

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Posted 1 year ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews