Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,060 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,060 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable price”

Helpful Report

Posted 8 years ago

“i made a mistake filling in online then after we had traveled was told we were not covered for theholiday i asked for some of the premium back but was told no paid 52.17 but was not covered at all will never use this cowboy outfit again be warned”

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Posted 8 years ago

“Booked a cruise in August 2017, my family did not receive our luggage at the destination airport and was left without anything for 5 days. Which as you can imagine was a nightmare on a cruise. We came home and put a claim in as according to the platinum cover which we paid for. I was told today that we should have claimed of the airline. This information was given 4 months later. Why sell a policy to be insured for such things to be told this, but apparently its all in the wording. Actually it was my cases that were lost/delayed, not a delayed flight as in section B8 in which the company is claiming. It is safe to say i have an appointment for legal advice tomorrow. I WOULD SUGGEST NO ONE USES THIS COMPANY.”

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Posted 8 years ago

“I took this holiday insurance out in full understanding that my cancellation charges would be covered so that I could go away with my Mum on a cruise earlier this year. EXPLORER TRAVEL INSURANCE which I thought it was who then put me in touch with FOGG TRAVEL INSURANCE have sent me a letter today saying that they won’t pay out any of the £2,500 that is owed because my mums illness was in 2016 despite the fact we have a doctors note stating that she was okay at the time of booking. We’ve had lots of problems with travel insurance in the past and now this on top of my Mum passing away really has topped it off while I’m still trying to grieve. We take insurance out on cars, on holidays, our homes and many other things but they always seem to have a way of getting out of it rather than providing you with a service you take it out for in the first place ! so it’s quite hard to accept especially after what’s happened and with actually paying more thinking it was the best one. Clearly not”

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Posted 8 years ago

“good service, and ease of use over the phone.”

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Posted 9 years ago

“Very efficiently dealt with over the telephone and at an acceptable cost”

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Posted 9 years ago

“Helpful staff when arranging insurance by telephone. Have used you before so relevant data file available. Competitive premium compared to other suppliers.”

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Posted 9 years ago

“Have used Explorer for a few years and I am very happy with the service and will continue to use Explorer in the future.”

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Posted 9 years ago

“easy to purchase, great customer care over the phone”

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Posted 9 years ago

“itistheprice”

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Posted 9 years ago

“Low cost of including pre-existing conditions.”

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Posted 9 years ago

“The price was right”

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Posted 9 years ago

“Website was easy to operate”

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Posted 9 years ago

“Hi, this is the second time we have used your service , found it ok, on line, and easy to use”

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Posted 9 years ago

“As a traveller in mid-80s I find rates quoted for overseas and cruises excellent. Thank you.”

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Posted 9 years ago

“Was a competitive price for good quality cover. Relatively an easy process to apply online.”

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Posted 9 years ago

“It covered everything needed for my husband. No fuss easy to do and extremely competively priced”

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Posted 9 years ago

“Very pleased with this insurance, it is reasonably priced and staff were very helpful when we phoned to ask questions. Thank yo”

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Posted 9 years ago

“Quote request online is easy and team helpful when there are queries or request for clarification.”

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Posted 9 years ago

“It was the right for me, at the right price. Thanks”

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Posted 9 years ago

Explorer Travel Insurance is rated 4.6 based on 6,060 reviews