Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,017 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,017 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value for money.”

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Posted 8 years ago

“To be covered by the various ailments that we have”

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Posted 8 years ago

“"ifind that the insurance covers everything that i need at a very competitive price"”

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Posted 8 years ago

“Fantastic service and friendly staff . Would definitely recommend.”

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Posted 8 years ago

“Competitive price”

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Posted 8 years ago

“Booking and paying for my travel insurance on line was a simple enough process. Hopefully I will not have to make a claim, but if I do, the way the claim is handled will determine whether I am happy or not.”

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Posted 8 years ago

“Easy to use.”

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Posted 8 years ago

“Very easy to book.”

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Posted 8 years ago

“Competitive prices, website very easy to use, great levels of cover and friendly customer service from the staff. Will be using again.”

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Posted 8 years ago

“I called for a travel insurance quote, they answered my call quite quickly , i received a quote from them which was very reasonable for what I needed. Much cheaper than other quotes i received from other companies . They were very good in explaining details to me in plain English”

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Posted 8 years ago

“I got an online quote but had a couple queries so I telephone the helpline and my questions were answered by a very helpful lady and so I very happily purchased cover.”

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Posted 8 years ago

“Super value, excellent customer service - will use again !”

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Posted 8 years ago

“Good clear application and insurance at a reasonable cost”

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Posted 8 years ago

“Had to make to change to policy Handled very efficiently”

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Posted 8 years ago

“Would not pay on a technicality! went through medical records and would not pay because on of the party suffered with piles and did not declare. Avoid Avoid”

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Posted 8 years ago

“My friend aged76 years is lying in a Portugese hospital with ship fracture for the past ten days , explorer insurance have done absolutely nothing to help , in a clause re medical treatment it says they offer an alternative if the facility is inadequate, how inadequate is 10 days , 2 bed sores and still they refuse to offer an alternative”

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Posted 9 years ago

“Avoid - basically ignored when we needed them in the middle of the night - sent me an email asking questions that were already answered when the policy was taken out!! Instead of helping us as we didn't know which hospital we were authorised to go to. Finally sorted it myself at 2am in the morning with a very sick parent. The following day I emailed them (again) asking where we else we could go as the treatment was less than satisfactory very basic & still feeling unwell. Nothing. No reply. Ignored. Thankfully parent became better after a visit to a good chemist & a call back home to her own GP. Dread to think what would've happened if things got worse & luckily towards end of holiday. Do not use I will avoid this company from now on & warn others too.”

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Posted 9 years ago

Explorer Travel Insurance is rated 4.6 based on 6,017 reviews