Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,862 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to apply. No problems or excessive premium after cancer treatment is completed.”

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Posted 5 years ago

“Staff always very polite and helpful. I have chosen Explorer Travel Insurance many times before and {so far} they have been excellent.”

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Posted 5 years ago

“Buying experience good, can't comment on claims as we haven't made one.”

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Posted 5 years ago

“Very Pleased with explorer insurance and for posting the documents out”

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Posted 5 years ago

“The lady on the phone was very helpful and efficient.My documents were delivered promptly.”

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Posted 5 years ago

“Friendly and efficient service And great value”

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Posted 5 years ago

“A reasonably priced insurance to cover my holiday”

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Posted 5 years ago

“Very good service on line Reasonable prices”

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Posted 5 years ago

“Ideal for needs and at a favourable price. Nothing more to add”

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Posted 5 years ago

“Everything was explained and also very helpful.”

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Posted 5 years ago

“The best value for money I've found”

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Posted 5 years ago

“The company is easy to deal with, rates are reasonable and previous medical history is usually covered. The only drawback is having to go through past history again on renewal when they already have the information.”

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Posted 5 years ago

“Policy provisions were easy to read. The card to carry in my wallet was a good idea.”

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Posted 5 years ago

“Quick and easy to tailor cover at reasonable price”

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Posted 5 years ago

“i had to cancel holiday in April due to the sudden death of my Wife, the initial handling of my claim by Claims Direct for Explorer travel was totally unacceptable and caused me a lot of distress at such a sad time for me. I gave a 'very poor' rating on this site review. Explorer Travel Chief Executive saw my review and telephoned me personnaly to ask about my experience and said he was not happy with my experience and would sort it out personnaly, within 2 days my claim had been approved and paid into my bank Account. Well done to the Chief Executive, that's why my rating has gone up to 'VERY GOOD'”

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Posted 5 years ago

“Have used Explorer for two years now. Have not had to claim but rates, service and accessibility of policy details are very good.”

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Posted 5 years ago

“No problem buying insurance staff friendly and helpful.”

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Posted 5 years ago

“Lady I spoke to was friendly and very professional I felt my call mattered”

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Posted 5 years ago

“Easy to deal with and renewal was straight forward.”

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Posted 5 years ago

“Good cover at a sensible price.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,862 reviews