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Explorer Travel Insurance Reviews

4.6 Rating 5,915 Reviews
94 %
of reviewers recommend Explorer Travel Insurance
4.6
Based on 5,915 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
Documents Delivered On-time
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Explorer Travel Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
I tried to use it and the doctor said I had to pay first. Which is completely pointless. So it was useless as I didn’t have the money so I had to wait till I got home
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Posted 1 month ago
No problems at all. Super handy to set up and all was covered
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Posted 1 month ago
Good value, everything adequately covered.
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Posted 1 month ago
So far so good. First time I’ve insured with Explorer Travel. They were simply the most competitive quote so I went with them. If they remain competitive I’ll happpily stay with them… if they don’t I’ll go elsewhere. I encourage everyone to not auto renew spend 10 mins and shop around
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Posted 1 month ago
Never used this company before but getting a policy was simple and they have kept in touch with promotions and holiday advice
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Posted 1 month ago
Quick and convenient to purchase, with a reasonable price — makes getting travel insurance easy and hassle-free. Thank you.
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Posted 1 month ago
I have used Explorer Travel Insurance for several years and continue to do so. I have had the misfortune to need to make a significant claim because of falling dangerously ill and requiring major surgery while overseas. At all times the staff me and my family dealt with, both while overseas and when making the claim, were competent, professional and pleasant, thus minimising the stress and problems encountered.
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Posted 1 month ago
Always very friendly and helpful on the phone. Cheaper deal for long-standing customer than going online!
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Posted 1 month ago
Easy to do
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Posted 1 month ago
Very good service. Used this company many times before and will continue to do so. Quick and easily had travel insurance for myself and family for a short trip with everything shown clearly what would be covered on the website.
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Posted 1 month ago
Very efficient to sort & set up initial policy last year & again at renewal
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Posted 1 month ago
We had to make a claim. Although it took a while to go through, the claims people were very clear with their instructions for what we needed to submit and as soon as we did so, they settled very quickly.
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Posted 1 month ago
Very helpful staff on telephone when we enquired about Travel insurance who also talked us through the booking proceedure.
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Posted 2 months ago
Easy to contact to ask questions. Getting emails occasionally from them makes you feel secure in knowing they care about you and will be there if you need them.
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Posted 2 months ago
I found this travel insurance to cover all that we needed for our upcoming cruise.
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Posted 2 months ago
Easy to purchase and covered my medical cindiituins
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Posted 2 months ago
Excellent company have used for all my holdays, as long as you read what's covered and what's not. They also email useful information when available regarding different new requirements from countries.
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Posted 2 months ago
Very reassuring travel insurance and easy to apply.
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Posted 2 months ago
Have used it before for my late husband and found it very good
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Posted 2 months ago
Purchased annual travel insurance for myself and family who have several medical conditions. Fair price for comprehensive cover.
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Posted 2 months ago
Explorer Travel Insurance is rated 4.6 based on 5,915 reviews