Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Impossible to rate unless we need to make a claim. Receiving daily emails from you is frustrating and irritating. I need to look at the email in case there is something important but they are all just junk. Please reduce or stop these irrelevant emails”

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Posted 3 years ago

“Good website great value for money”

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Posted 3 years ago

“The product seems fine and easy to buy. What is less good is the constant spam emails after. The "stop emails' message implies ETI will never email again, so I didn't choose that in case they need to update me ref my specific policy. When I emailed about it... no reply”

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Posted 3 years ago

“It was quick and cheap.”

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Posted 3 years ago

“Easy to buy. Served by a well informed member of staff.”

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Posted 3 years ago

“So easy to get travel insurance.”

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Posted 3 years ago

“I was very happy with my policy”

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Posted 3 years ago

“Insurance purchased swiftly and smoothly, also a nice touch in the form of a personal email from the company owner, I originally found obtaining travel insurance to be somewhat of a minefield but not so with Explorer. Regards John Wilson”

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Posted 3 years ago

“Good quick device at a reasonable cost Good communication”

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Posted 3 years ago

“Website easy to use, cover good, premiums competitive. As a 70+ person with no health problems I was happy with the premium and felt I was not charged any extra purely because of my age.”

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Posted 3 years ago

“The insurance seems okay but customer service awful as you have t answered my query or the reminder about my query”

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Posted 3 years ago

“Very easy to arrange,everything explained well to me ,well satisfied”

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Posted 3 years ago

“Very good but do not insure over 75 years old for annual insurance which is a pity as older people now stay younger and fitter than ever before.”

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Posted 3 years ago

“Good value for money and easy to arrange”

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Posted 3 years ago

“simple forms to fill in good feedback via email cheapest by far would recommend”

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Posted 3 years ago

“Really easy to purchase and good clear details about the plan and costs.”

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Posted 3 years ago

“Not having to use the insurance was a bonus.”

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Posted 3 years ago

“ive insured myself and husband with explorer travel insurance for a numberr of years and never made a claim, but unfortunately whilst on holiday in Ibiza this year I ended up in hospital for a day.”

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Posted 3 years ago

“The service was excellent the young lady who dealt with the policy handled the policy was very efficient , .And the price was competitive. I would use Explorer again and recommend to friends and family to use them as well.”

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Posted 3 years ago

“As I am 75yrs old I was pleasantly surprised at the price of my policy as it covered me for scuba diving which I am qualified to do”

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Posted 3 years ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews