Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 9th December 2025

1177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Areca Palm is very life-like, exactly as it looked on the website. Service fast, friendly and efficient. Recommended”

Evergreen Direct 5 star review on 25th February 2019

Helpful Report

Posted 6 years ago

“Excellent service; product was exactly as described and very good quality - difficult to distinguish from a 'real' plant: looks and texture very authentic. Just what we wanted!”

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Posted 6 years ago

“Excellent service and product”

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Posted 6 years ago

“This is my first order and I am absolutely thrilled with my purchase The quality is so real like , and I love the container. Mrs B Wells”

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Posted 6 years ago

“Everything Evergreen delivered was superb. The house feels alive with greenary and life. Thank you Evergreen for being so professional and helpful.”

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Posted 6 years ago

“I have ordered allot of plants and I'm very impressed with all of them. Very real looking and good quality.”

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Posted 6 years ago

“Very realistic and very good value.”

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Posted 6 years ago

“Item arrived quickly and was well packaged. We ordered an artificial Dracaena Palm with a Midi Silver Cubico planter, which arrived already constructed with just some topping small stones to add which came in an individual bag. Once the plant had been pulled into shape, fluffed and the leaves bent slightly, it looks lovely and very realistic, with the added bonus of not requiring any watering.”

Evergreen Direct 4 star review on 18th February 2019

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Posted 6 years ago

“This is the second time, but am buying from evergreen. Their product is of top quality. Everyone who came to visit, can't believe when I tell them my palms are artificial. it looks even more than the real plan. I have referred two customers already, and all were very pleased with their puchase.Just the price, I find a bit expensive. Thanks”

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Posted 6 years ago

“Great service - great product”

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Posted 6 years ago

“Once again both my order and swift delivery were very satisfactory. Thank you Evergreen.”

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Posted 6 years ago

“Needed to cover a gap in my privet. Was not sure about the match, but VERY pleased with the results. Very good match, the free samples were very usefull on making a decision. Do not bother with people who want paying for samples! This firm were very helpful and posted me some samples-- FIRST class customer service!!”

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Posted 6 years ago

“Wonderful and simple to deal with. Great Customer Service and the end product is wonderful! You cannot tell that the tree is artificial. I have subsequently bought another two different trees.”

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Posted 6 years ago

“Really liked the faux palm tree that I ordered - it looks perfect in my living room and very realistic. Now I want to order the 8 foot version! Vita”

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Posted 6 years ago

“I have ordered with Evergreen before and the quality of the trees were very good. Not so good on this occaision as some of the lower branches had come off in transit.”

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Posted 6 years ago

“I purchased two 50cm bushy buxus plants to go either side of the back door on the patio. They are so good I'm going back for more...!!! this time for the front door.”

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Posted 6 years ago

“This is the first time I have purchased anything from Evergreen and was very pleased and I would definitely buy from them again and tell family and friends.”

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Posted 6 years ago

“Hi Order arrived a day late to what they said I asked about purchasing some tying wire they said don't worry we will put some in free of charge when it arrived none in so job ended up costing me money having to go chasing wire I was happy to pay for in first place o and parcel tracker wasn't worth the email as it didn't tell me anything at all Thanks for not a lot Alan”

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Posted 6 years ago

“A great artificial plant”

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Posted 6 years ago

“The plant is very upright the foliage hasn't dropped”

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Posted 6 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews