Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 9th December 2025

1177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am delighted with the 6 Artificial Buxus 3' Shrubs. My son has a dark porch, where I have tried unsuccessfully to grow real shrubs for the past 8 years and they have all died from lack of light and water - I must have spent a fortune replacing them. These will be an ideal solution to the problem as they are so realistic and don't look artificial at all. I am presenting them to my son in a couple of weeks when he comes to visit, so photo to follow when the shrubs are in situ. When I received the order one of the boxes was missing. I notified Evergreen Trees and Shrubs straight away and I was very impressed with how speedily and courteously they dealt with the courier's mistake and the missing box arrived the next day. Thank you Harriet. Sally Weston”

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Posted 7 years ago

“Excellent product and exceptional service. Will use them again.”

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Posted 7 years ago

“They look fantastic. Delivery was quick and easy and I am delighted. Would use the service again.”

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Posted 7 years ago

“Ordered 2 artificial plants for our new home and wasn’t expecting them to be amazing as they were low in price compared to ones I’ve seen in shops but I was very very impressed! They look brilliant!”

Evergreen Direct 5 star review on 28th August 2018

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Posted 7 years ago

“Arrived speedily. Product as described although only one set of hanging chains included instead of two.”

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Posted 7 years ago

“Excellent products and customer service”

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Posted 7 years ago

“Although the delivery was delay on the day, We are very please with our hedge and outdoor trees orders. Evergreen was very helpful when we request them to contact the delivery company. Highly recommended.”

Evergreen Direct 5 star review on 25th August 2018

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Posted 7 years ago

“The delivery time was fantastic as was customer service when I encountered a problem. The ivy garland was just as advertised and so is perfect for what I want.”

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Posted 7 years ago

“I've used Evergreen for some time, and have been impressed by their assistance re: phone purchases and follow up. Very professional and marvellous products. Linda.”

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Posted 7 years ago

“Delighted!”

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Posted 7 years ago

“Excellent service throughout”

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Posted 7 years ago

“Order arrived promptly - well packaged/transported - good quality plants that have transformed my driveway (very happy) - excellent service - highly recommend Evergreen.”

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Posted 7 years ago

“Arrived in 48hours well packed and impressed with the look and quality.”

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Posted 7 years ago

“The artificial plants i have bought are very realistic. I cannot keep plants alive and these are the perfect alternative. The delivery was very quick and easy. Payment through PayPal very convenient. I have already recommended Evergreen to a number of friends and will definitely be ordering again.”

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Posted 7 years ago

“Actual plants & pots were good. How they came in the pot wasnt quite even as I ordered 3 the same it was noticeable.”

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Posted 7 years ago

“Fast delivery with no fuss and great plants. I ordered 7 palms for my pool area and garden room - they look amazing .”

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Posted 7 years ago

“The tree is still in it's box at the moment so I can't report on its appearence(see my last message). I was impressed by the speed and efficiency of thr delivery service David”

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Posted 7 years ago

“Excellent customer service and beautiful product, at a very reasonable price. No wonder Evergreen is a leader in its field.”

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Posted 7 years ago

“Very pleased with my order, arrived quickly, will order again with this company, Thanks Evergreen”

Evergreen Direct 5 star review on 15th August 2018

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Posted 7 years ago

“Fantastic service and the green wall looks great!”

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Posted 7 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews