Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 9th December 2025

1177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great size as ordered, certainly doesn’t look as bushy or as many stems as in picture bit disappointed, going to have to buy more stems to make it look like picture”

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Posted 4 years ago

“I have bought afew items recently and very impressed with quality and service”

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Posted 4 years ago

“Ordered the bespoke artificial privacy hedge + 2 window boxes and both were lovely; the staff were very helpful & delivery was quicker than I thought it would be. Good creative range.”

Evergreen Direct 5 star review on 1st March 2021

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Posted 4 years ago

“Excellent support from Angela before purchasing and the product itself is wonderful. It has transformed my previously unattractive brick wall into being a calming and pretty space. Love it and would strongly recommend. Will be ordering some more items soon.”

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Posted 4 years ago

“My faux fern was definitely the right plant in the right place! A quality artificial plant.”

Evergreen Direct 5 star review on 27th February 2021

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Posted 4 years ago

“Excellent service, fast delivery and excellent quality”

Evergreen Direct 5 star review on 26th February 2021

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Posted 4 years ago

“Great service arrived on due date, living wall looking great easy install very pleased would recommend this product.”

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Posted 4 years ago

“Great advice and guidance when we contacted them to discuss buying a tree - duly arrived as a kit which we assembled without having to take up the offer of tech support”

Evergreen Direct 5 star review on 22nd February 2021

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Posted 4 years ago

“Good interaction on the phone. Eventually picked a living wall solution which was way cheaper than I had originally planned. Easy to cut the mats to shape - screwed some battens to the wall - threaded in a few strings of LEDs. Client was knocked out and recommending us to their friends!”

Evergreen Direct 5 star review on 21st February 2021

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Posted 4 years ago

“Very pleased with my olive tree but a bit disappointed in the fig looks very plastic ,”

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Posted 4 years ago

“Ordered a 1.5m Areca palm and I’m really pleased with it. The delivery was excellent, very speedy and the plant was well packaged. It looks exactly as it did on the website and as described. I would happily use this website again and recommend it to friends”

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Posted 4 years ago

“I am very pleased with the olive tree branch stems. The service was extremely prompt & quick. Olive tree stems arrived in an exceptional boxed delivery. I will certainly use your company again.”

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Posted 4 years ago

“Custom designed hedge looks terrific....really pleased. Great service, quick delivery and really high quality.”

Evergreen Direct 5 star review on 19th February 2021

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Posted 4 years ago

“Artificial maidenhair fern plant. This item is absolutely disgusting. It has gone straight into the dustbin. I cannot believe you had the nerve to send it out. Will obviously never look at your site again.”

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Posted 4 years ago

“Absolutely love it!”

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Posted 4 years ago

“I bought a single panel for my little one's room and we love it! Excellent quality but also a really clever concept. Beautifully made”

Evergreen Direct 5 star review on 16th February 2021

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Posted 4 years ago

“Love my new palms has brought a bit of the tropics to my garden in Scotland lol”

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Posted 4 years ago

“Excellent products and service”

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Posted 4 years ago

“I got lilac Lavender, it's very realistic I dulled it down with a light spray of light grey paint as I felt it was just a teeny bit too bright, I'm delighted with it will deffo buy again”

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Posted 4 years ago

“We have had our hedge about 10 years, but now a few of the panels need replacing, we sensibly consider this to be fair wear and tear. This has been one of the best investments we have made to our city-centre town house, giving us privacy, and sound insulation, to our road front terrace. I am about to order some replacment panels which should (hopefully!) be easy to fix Damian Conway, Norwich”

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Posted 4 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews