Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

Write Your review

Tell us how Evergreen Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evergreen Direct 5 star review on 9th December 2025

1177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality product. Not as tall as I’d of liked but genuinely great product”

Helpful Report

Posted 5 years ago

“I bought a 1m fern and ivy wall panel for a bathroom with no windows. It arrived quickly and is a great quality. Plants look really realistic and the panel is densely covered with a mix of large and small artificial foliage and vines so no gaps. It's a brilliant, low maintenance option to add luxurious greenery to a room with no natural light. I will definitely be buying more for other areas in the house and garden!”

Helpful Report

Posted 5 years ago

“Really please with the Rucus tree I order, so much so I will be ordering another one next month 🙂”

Evergreen Direct 5 star review on 27th May 2020

Helpful Report

Posted 5 years ago

“This company provided a high standard of service, a clear website and ordering process and, considering the Covid-19 pandemic, a quick delivery of the chosen item. The Mountain Palm looks realistic and I look forward to many years of "low maitenance" pleasure.”

Helpful Report

Posted 5 years ago

“Very life like. I have purchased geraniums, pansies, grasses and a fern very pleased with all”

Helpful Report

Posted 5 years ago

“Bad and terrible service!!!! My order was returned/collected as it did not meet my expectation but no money was refunded to me despite several emails. I will be escalating this to get my money back!”

Helpful Report

Posted 5 years ago

“Our round box plants are looking great very pleased with them at the front of our house, they look very realistic and we don’t have to remember to water them ....”

Helpful Report

Posted 5 years ago

“I am very pleased with the beautiful plants that I ordered. Hope to do business with you again soon. Thank you very much”

Helpful Report

Posted 5 years ago

“Arrived quickly and exactly as described! They are perfect thank you! We will be ordering again!”

Evergreen Direct 5 star review on 26th May 2020

Helpful Report

Posted 5 years ago

“I am very happy with our bushy buxos balls in pots. They arrived only 7 days after I ordered. They look fab in our garden, even better than expected & very life like. I spent a lot of time deciding where to buy from & I’m very pleased I choose Evergreen direct. Highly recommended.”

Helpful Report

Posted 5 years ago

“Look great thank you”

Helpful Report

Posted 5 years ago

“Good product and good service especially considering the impact of Covid-19. Really appreciate your efforts. Thanks.”

Helpful Report

Posted 5 years ago

“Ordered loads of artificial plants for my rockery and they look fantastic. Loads of comments from my neighbours in how real they look. Delivery was only 7 days due to the current circumstances with Covid19”

Helpful Report

Posted 5 years ago

“I have been very impressed with all of my purchases”

Helpful Report

Posted 5 years ago

“fell down many leaves especially around the top when they arrived. Very disappointed!”

Helpful Report

Posted 5 years ago

“Lovely shrub which looks realistic in tall tub on front of house.”

Helpful Report

Posted 5 years ago

“Fabulous product....looks great and very realistic! Great service....even during lockdown ...”

Helpful Report

Posted 5 years ago

“Bought a selection of outdoor plants. The sizes were as described on the website, and the plants were really nice quality. Great prices and some of the plants are UV guaranteed against fading - a really welcome bonus! Already recommended the company to my parents, who will be buying soon too. Thank you very much, Evergreen. We will be back!”

Evergreen Direct 5 star review on 23rd May 2020

Helpful Report

Posted 5 years ago

“Ordered a hanging basket and it arrived in good time, despite the Covid 19 lockdown. Hanging basket arrived and it looks really lovely. Doesn't look fake, very happy with it.”

Helpful Report

Posted 5 years ago

“The heges were dull in colour an small in size i was very disapointed.”

Helpful Report

Posted 5 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews