Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,044 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,044 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

Write Your review

Tell us how Evergreen Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evergreen Direct 5 star review on 26th April 2024

1021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product bwas great, exactly as described. For non commercial customers some information about how to secure them would be an advantage. But I didn't email and imagine they would have helped if I had.”

Helpful Report

Posted 2 years ago

“I dealt with Sam, I ordered a bespoke hedge. She was extremely knowledgeable, informative and with excellent customer service standards. She advised me on not only on how to order a bespoke item but also added value with her point of view on design. Recommend without reservation.”

Helpful Report

Posted 2 years ago

“Very happy with my product”

Helpful Report

Posted 2 years ago

“Delighted with all the plants I received, the very speedy delivery and excellent communication! Thank you!”

Helpful Report

Posted 2 years ago

“I ordered an artificial palm tree to create a beach scene in our garden. It is fabulous. It even has coconuts! Highly recommended.”

Helpful Report

Posted 2 years ago

“excellent, looks realistic & was exactly what was described. Would purchase again from this site.”

Evergreen Direct 5 star review on 23rd May 2021

Helpful Report

Posted 2 years ago

“Been buying plants and bits from them for years, found to be good quality and last outside providing not in constant sunlight”

Helpful Report

Posted 2 years ago

“The trees look very real. I am very pleased with them. They arrived in perfect condition.”

Helpful Report

Posted 2 years ago

“great product - a little instruction on how to manipulate the leaves and branches would have been helpful, but I worked it out”

Evergreen Direct 5 star review on 20th May 2021

Helpful Report

Posted 2 years ago

“Absolutely over the moon with my purchase. Much bigger than I anticipated. Admired by everyone who sees it. No-one can believe it's artificial”

Evergreen Direct 5 star review on 18th May 2021

Helpful Report

Posted 2 years ago

“Speedy delivery and very happy as so realistic. Would definitely order again”

Helpful Report

Posted 2 years ago

“Very pleased with the product and acts very well as a screen for privacy. Well made and looks attractive.”

Helpful Report

Posted 3 years ago

“I bought a ficus tree and Pansies, both very realistic, quick delivery, very happy customer and would buy again from Evergreen.”

Helpful Report

Posted 3 years ago

“Amazing box hedges received, so happy with these, they look fabulous outside our Cafe”

Helpful Report

Posted 3 years ago

“Very impressed with the quality and value for money. So realistic.”

Helpful Report

Posted 3 years ago

“quality of plant delivered was excellent as was the method of packing and elivery”

Helpful Report

Posted 3 years ago

“This is a great product and the Customer Service is brilliant. You can phone and speak to a real human who is clued-up, friendly, knowledgeable, with delegated responsibility to make decisions and VERY helpful. The only thing which let the company down was an extremely rude and unhelpful delivery driver who was unbelievably unpleasant. He was NOT an employee of the company. I reported the matter and recieved an immediate apology. In fact the Customer Service person was mortified.”