Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 9th December 2025

1177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m so pleased with my tree( except it blew over in the wind) but I’m going to tie it somehow to the brickwork. Lovely staff and excellent service. Thank you so much xx”

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Posted 5 years ago

“So pleased with the quality of the plants I bought for outdoor and internal use. Our outdoor plants have a certain grandeur to them - they really bring the front of our house to life and our indoor plant gives our kitchen a much more homely feel. Great service too, I needed help deciding on which plant boxes to buy after the plants didn't fit in my own and the team were very helpful. Delivery is speedy too. Outdoor plants have survived our first windy storm of the Autumn well - we live in a wind tunnel so hoping they can weather many more!”

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Posted 5 years ago

“Have bought pansies, geraniums and trailing lobelia very pleased with product. They fill empty spaces and add colour. Once in look real”

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Posted 5 years ago

“The pansies arrived today, ideally packed, and looking green and very healthy. Thankyou. I look forward to planting them this weekend.”

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Posted 5 years ago

“Excellent quality and service.”

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Posted 5 years ago

“Perfect, exactly what i wanted. X”

Evergreen Direct 5 star review on 4th October 2020

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Posted 5 years ago

“The product is truly life like and beautifully assembled. The two troughs I ordered arrived promptly and the look great outside the flat. Highly recommend this company.”

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Posted 5 years ago

“Never disappointed with what I order from evergreen”

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Posted 5 years ago

“Excellent quick arrival and very realistic. Good value”

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Posted 5 years ago

“I just wanted to send a quick note to say thank for such excellent service with my order! I placed my order on Wednesday afternoon and received the items the next day (yesterday afternoon) which I think is brilliant. The artificial trees are great quality too so I’m very impressed all round.”

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Posted 5 years ago

“Love my outdoor plants, have not yet put them outdoors so cannot comment on how they stand up to weather. Excellent service and very quick delivery.”

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Posted 5 years ago

“Really lovely garden wall but no stock and now I’m stuck with just two pieces and it annoys me”

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Posted 5 years ago

Hi Victoria, Many thanks for taking the time out to send us a review. I am so sorry that we are currently out of stock on the items you purchased, they are coming back into stock in the next couple of weeks. If you click the link below the out of stock notification on our website you can submit your email address to be notified the moment it is marked back in stock. Alternatively if this was something you needed quickly and you cannot wait a couple of weeks for we do have a full returns policy for your initial green wall panels ordered. Kind Regards, Georgina

Posted 5 years ago

“Thankyou. I was very pleased with the products. Mrs C Hill”

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Posted 5 years ago

“Lovely flowers”

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Posted 5 years ago

“Just received my first order from Evergreen. Not only was the delivery really quick but it is the first time I have had artificial plants that actually look real. I am over the moon with this purchase and will be back for more :)”

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Posted 5 years ago

“The shrubs are fine, although a bit expensive, once one gets them and realise how small they are. Apart from that, they are fine.”

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Posted 5 years ago

“Smaller than expected so had to get a couple extra but overall pleased with look. Just wanted something in a pot on the grass verge to deter people's cars from driving over it.”

Evergreen Direct 5 star review on 26th September 2020

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Posted 5 years ago

“Really happy with the buxus bushes, look realistic.”

Evergreen Direct 5 star review on 21st September 2020

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Posted 5 years ago

“I bought the English ivy as part of a display in my daughter in laws shop. It looked very realistic and was a good quality buy.”

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Posted 5 years ago

“Absolubtly Fantastic!!! Thrilled with my 2 large Grass Sofas... Was nervous about purchasing a high priced item online without viewing in person, but couldnt be happier... The quality is amazing, the grass is a lovely texture and colour and the craftmanship is perfect! Service and communication was brilliant too... any quieries I had were answered promptly. I would have no hesitation what so ever is recommending Evergreen... A very very happy customer!”

Evergreen Direct 5 star review on 20th September 2020

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Posted 5 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews