Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 9th December 2025

1177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shrubs and plants were delivered very promptly and as promised via the tracking system. They came well packed and the quality was good and as described. So far very impressed - they have certainly brightened up the garden! Let's see how they cope with the great British weather! Thank you Evergreen x”

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Posted 6 years ago

“Fast delivery. And plants look great in the garden . Easy to arrange and look realistic”

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Posted 6 years ago

“Tree is mostly as described and is of good quality, however it is not as red as on the picture on the website. The colour is darker and is more of a red/brown. Delivery etc was fine.”

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Posted 6 years ago

“Very pleased with the ordering process, arrangement for deliver, and the product itself. I bought the red geraniums for our window boxes in London, and they look very real, and add a splash of colour and focus.”

Evergreen Direct 5 star review on 27th May 2019

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Posted 6 years ago

“This is the second hanging basked that I've bought, they a really lovely. Best I've seen, although not cheap, I think worth the extra.”

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Posted 6 years ago

“Lovely plants and very quick delivery”

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Posted 6 years ago

“I expected more as these items cost more money than they should have so l am not impressed at all”

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Posted 6 years ago

“Great service , 2nd time I have purchased from them. Plants are very realistic”

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Posted 6 years ago

“Delighted with both the service and the quality of the two items I ordered. I’m not green fingered and in need of pot plants to brighten a rather dull patio, I decided to take the plunge and try faux plants. So glad I did ! Will certainly be ordering more in the near future.”

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Posted 6 years ago

“Well made but missing the wow factor. Could do with more blue.”

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Posted 6 years ago

“delighted with the quality of the products delivered.”

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Posted 6 years ago

“I ORDERED BY TELEPHONE. EXCELLENT PRODUCT KNOWLEDGE WITH GOOD CUSTOMER SERVICE APPROACH.”

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Posted 6 years ago

“We ordered a medium palm for our living room as real palms just weren’t lasting and were proving difficult to care for. Everyone has commented how realistic the palm looks and it fills our space brilliantly. The branches just need slight bending out to look even more realistic when removed from the delivery packaging. Excellent service!”

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Posted 6 years ago

“Superb service Top quality products”

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Posted 6 years ago

“Efficient service, the shrubs arrived in good time and I'm very happy with how they look on our restaurant terrace.”

Evergreen Direct 5 star review on 15th May 2019

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Posted 6 years ago

“We are very pleased with the quality and authenticity of the two trees.”

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Posted 6 years ago

“Ordered two of the big palms to put on my decking. Love them. People have said they look lovely and everyone thinks they are real”

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Posted 6 years ago

“Love this product - the box hedges look really authentic and I am delighted with the quality. Customer support was friendly and efficient as I needed a bespoke order. Would recommend without hesitation.”

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Posted 6 years ago

“Very pleased with the palm - looks fantastic in a hot orangery. Delivery and service excellent.”

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Posted 6 years ago

“Excellent life-like product ... Well packed and delivery was on time. Highly recommend.”

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Posted 6 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews