EverWith Memorial Jewellery Reviews

Name: EverWith Memorial Jewellery
Address: Heron House, 2 Garforth Place, Milton Keynes, Buckinghamshire
Rating: 4.89

4.9 Rating 11,440 Reviews

97 %

of reviewers recommend EverWith Memorial Jewellery

4.9

Based on 11,440 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About EverWith Memorial Jewellery:

EverWith offers an extensive choice of pendants, rings, bracelets, and earrings in a range of styles and designs to suit all tastes.

Our team of craftspeople respectfully blend a tiny amount of the ashes with the special resin in the chosen colour. Each of our exquisitely crafted pieces of jewellery contains a small cavity where the resin containing the cremation ashes is carefully entered layer upon layer.

EverWith memorial jewellery offers a unique and beautiful option for people who wish to be able to keep a small part of their departed loved one close to them always.

Visit Website

Phone:

01452 379379

Email:

info@everwith.co.uk

Location:

Heron House, 2 Garforth Place,
Milton Keynes
Buckinghamshire
MK5 8PG

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EverWith Memorial Jewellery 5 star review on 18th February 2026

5173

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my piece the middle of September for a special birthday. Heard nothing then an e mail saying my item was out of stock and did I want to pick something else or have mums ashes sent back .Its a hard enough process without having ashes posted about the country .So decided to wait having explained to my daughter her 30th birthday gift would be late .Another e mail saying 6 weeks then another saying middle of November after chasing it up .Surprise the pendant arrived yesterday not even a courtesy call after all the upset .would not recommend.”

Helpful Report

Good Afternoon Sorry to hear you would not recommend our company, unfortunately occasionally we can run out of stock on jewellery items and due to the current environment it can take a little while to arrive back in. I can see that we had quoted you on your jewellery would be completed by the 8th November and that we had been able to complete this sooner for you. We did not follow through with another phone call as we had calls with your self throughout the delay and we wanted to get your jewellery out to you as quick as possible. I apologise if this action was not well received and hope, that now you have your jewellery you are happy with the the great craftsmanship that has gone into your memorial jewellery. Best Wishes Everwith

“Tried to fasten round neck & it’s fell apart asked for a longer chain but no response from anybody I need the necklace in one piece so I can have him near me I’m not happy with your shoddy service”

Helpful Report

Dear June, We are sorry to hear that your chain has broken, I can however see that we have been in contact with your self on 11th October with a resolution, On your review you have written that we have not been in contact i have asked a member of our customer service team to reach out to your email address again to sort this for you. I however hope that although you have had an issue with the chain you would agree and can see the hard work and care that has gone into your pendant is a lovely peace of jewellery Best wishes Everwith

“Placed my order for self fill pendant on 26/7/21, there was no mention of a longer delivery time if I upgraded. The money was taken from my account the next day and I then received an email to say that because I’d upgraded to white gold the production time was upto 8 weeks, this was very disappointing to say the least. It’s now over 8 weeks and I’ve phoned a few times but keep getting told they’ve not received the gold yet. I’m fast losing faith in this company, actually considering cancelling my order and asking for a refund. This is a difficult time to say the least without not being able to scatter my Dads ashes because my family, the funeral director and the crematorium are all on hold because this poor service. I definitely wouldn’t recommend this company. Hopefully I will receive what I’ve paid for soon but I will post an update if and when it actually arrives. Everwith have also not returned some of the calls the promised to.”

Helpful Report

Dear Alison, We do apologise for the length of time on your order and if this was not communicated at point of order, we do try to do our best and advertise our gold wait times on our website and with the follow up email when an order is placed. I can see you have been in contact with our customer service team and are waiting for jewellery to arrive, as soon as we receive your gold jewellery we will dispatch your order as priority and you will receive a confirmation email for this. We hope you love your jewellery as much as we do.

“Was so disappointed with the quality of the chain on my bracelet. For £111 I thought it would it would have been more sturdy Wouldnt recommend this service. Not value for money”

Helpful Report

Thank you for your review we do apologise if your not completely satisfied with your purchase we do advertise our bracelets as 15cm dainty chains to maintain and capture the sensitivity of our products and keeps the focus on the resin and ashes. Thank you for your feedback this will be passed onto our product teams Best Wishes EverWith

“Disappointed with the customer service, the locket I purchased didn't sit right it kept twisting round and the front kept facing the back so you didn't see the little star/stone on the front. I was told by Katie at customer service they could not help!! and it probably needed to be on a different necklace. If this is the case why supply it with a necklace which is not suitable. The certificate of authenticity wasn't great and the writing had been smudged. So not a great after service.”

Helpful Report

Hi Debbi, I am so sorry that you feel this way about the customer service you received. I will discuss this issue with management and will find out why this has happened. We always strive to deliver the best possible customer service for our lovely customers. I am so sorry again and I will contact you as soon as I have an answer. Rosie

“Received my ring with my dearest fathers ashes Lovely ring great workmanship but sorry to say I will be unable to wear it £500 down the drain The reason being the Ring is sooooo wide that with 24hrs of uncomfortable wearing it has Badly Bruised the inside of my little and middle finger Such a shame the sides of the ring are so thick”

Helpful Report

“Well I’m still waiting for my piece of jewellery! It’s been 2 weeks now. Looking more like 3 weeks. Should not advertise they can turn around in 7 days. I understand there could be slight delays due to covid, but not another 2 weeks”

Helpful Report

“Very disappointed with the necklace very thin and short, had to buy a better necklace to put my pocket on. Poor value for money I paid”

Helpful Report

“Chain is so thin and item looked so much bigger on line service was brilliant but very disappointed with the 3 items I purchased feel I could have spent half the money and got more memories from putting mum and partners ashes in an earn which I will do now !”

Helpful Report

“I paid £138 for two charms. One for my daughter and one for myself. I couldn't fit any of my dear dog's ashes inside - the cavity was non existent. I'm so extremely disappointed and sad. Beware.”

Helpful Report

Dear Katy, Thank you for taking the time to leave this honest review. We'd like to offer our ashes filling service for you free of charge to resolve this issue. My customer service team will be in touch to discuss. Best wishes, Jonathan

“I've waited 3 wks for a refund with excuse after excuse all I want is my refund so I can have my 2 sons ashes with me it's heartbreaking not having them with me”

Helpful Report

Dear Julie, Thank you for your review, and sorry for your loss. Just to clarify, you placed an order online with us and cancelled it 10 minutes later. We've not received any ashes from you. We've refunded the order in full from our end, and are awaiting written confirmation from your bank or card issuer that you still haven't received a refund. Unfortunately until we receive this we cannot simply make a further payment to you. We've also advised you to contact your card issuer to discuss. We're totally committed to helping you resolve this, and our customer service team are happy to discuss and assist you further. Best wishes, EverWith

“Highly disappointed with the communication and service, called them up and asked when it was to be shipped, they said Wednesday (With a one day delivery) but I asked them to delay it until Thursday as I could wait in the house on Friday. Now they have sent it until Friday. Won’t be in. Poor communication, poor excuses.”

Helpful Report

Dear Steven, We're so sorry for our mistake. We'll make sure we learn from this going forwards and sincereley hope that we didn't inconvenience you too much. Best wishes, Jonathan, Director

“I was advised 1 week after they received the ashes that the design necklace I had purchased had been rejected by the quality department. As someone who also works in bespoke manufacturing I cannot understand why these items would not be looked at upon arrival, and not before they are due to be created!? I have now been advised I will have to wait over a month for my piece. Poor planning and business management!”

Helpful Report

“Very disappointed cannot wear my ring at all times”

Helpful Report

Dear Sheila, I am so sorry you feel as though you had to give us a one star review due to not being able to wear the ring we made you at all times. You can wear your ring on a daily basis if you wish as we understand how important your new jewellery piece is, and that you’ll want to treasure and wear it for many years to come. With all jewellery, however, there are certain things that you need to be careful of when wearing it on a day-to-day basis. Here is a link to our jewellery care page on the website if you would like to take a further look into taking care of your precious jewellery piece. https://www.everwith.co.uk/pages/refurbishment Many Thanks, Rosie

“Really really disappointed. After wearing The necklace for two weeks only and I am out shopping when the chain snaps. There was never any pulling on the chain at all and I wouldn’t have known it has snapped but for the feeling of the “locket” falling. Before contacting yourselves and receiving a replacement I took the chain to 2 jewellers and the said the chain was only worth £25 !!!! Considering what your company charges I find this absolutely dreadful and my deceased partner would be absolutely furious.”

Helpful Report

Dear Valued Customer, I am so sorry that this has happened to your chain. If you could send us some photos to info@everwith.co.uk we could see whether this was a manufacturing issue or not. If so, we would obviously have to look into this. I have spoken to our jewellery specialists and I am afraid that a jeweller wouldn't be able to give an exact price as we all use different suppliers. We also sell our chain with the item itself, instead of separately and so this will affect the overall price. Many Thanks, Rosie

“I was told by your company that my order was delivered today and signed for. I have not left the house all day and I have not received my order. I asked my neighbour if he had taken it in for me, but he has also been out all day. He Is my only neighbor, so who signed for it I have no idea. I am very upset about this as it has my husband ashes in it. And it was quiet expensive and I am going to Cyprus. I would love to know who signed for it. I had no message to say I had received it. I did not know till I phoned up to require where it was. Please look into this ASAP, I am very stressed out what with loosing my husband and now this has happened. Get in touch with me first thing Tuesday morning. I hope you will have this sorted out. Mrs Helen Savvides ,”

Helpful Report

Dear Helen, I am so sorry that this has happened. We have been in contact with DPD and we are trying to resolve this issue as quick as we can for you. Our lovely customer service team have emailed you and have tried ringing, however with no luck. So sorry again, we hope to sort this as quick as we can for you. Hannah

EverWith Memorial Jewellery is rated 4.9 based on 11,440 reviews