eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.94

4.9 Rating 3,294 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

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4.9

Based on 3,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

eShores.co.uk 5 star review on 21st February 2026

Helen

Anonymous

Anonymous // 01/01/2019

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“I found him very helpful with my holiday to the U.S.A also very friendly”

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Posted 11 years ago

“My boyfriend and I are just back from New York and Las Vegas booked by Mathew. Mathew did an excellent job of booking flights and hotels, we also booked the Lion King show via Mathew. Both hotels were excellent and we had no issues with our flights, all in all our holiday went very smoothly and we had a fantastic time. We will definately be booking with Mathew at Eshores for our next holiday.”

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Posted 11 years ago

“Amazing service by eshores! Dave was so patient and helpful to find the best hotels to suit us and didn't mind when we changed our mind on destinations etc a few times. We can't wait to go on our holiday! Thanks for making it so easy”

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Posted 11 years ago

“Dave was so helpful and enthusiastic in putting together our dream holiday to Thailand, he is now working on next year's return. A really great service.”

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Posted 11 years ago

“I emailed my query via your website and I received a call within a day. Your agent was extremely helpful (and patient) throughout and gave useful tips and advice. His responses were immediate and he kept me updated on his progress at all times. By far this is the best service I have received from a travel agent and I will recommend to friends and family. I honestly have no negative comments and I would like to name Matt from your Rotherham shop, he is an absolute credit to the company... thank you”

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Posted 11 years ago

“Excellent and professional service ; nothing was to much trouble. Agent Looked to find the best hotels whilst keeping with our personal budget. That's why we have booked with them for the 2nd year in a row”

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Posted 11 years ago

“As usual Dave was outstanding. He knows what to suggest, isn't afraid to start again and always leaves us with a holiday we know we will love. He never lets us down!”

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Posted 11 years ago

“Our trip to Thailand was our second holiday with eShores, and again it didn't disappoint. As with the trip to Vietnam 2 years ago, everything went smoothly and we had no problems with any of the transfers, flights or hotels, Very good value for money too, and perfect weather in Thailand, although I'm not sure Andy organised that for us! Anne, Shustoke, Warwickshire.”

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Posted 11 years ago

“Everything from the customers service, to the arrangements on the trip we booked were first class. Everything ran so smoothly, there were no hidden surprises and then to find out the amount of money we saved was just fantastic. We are so impressed, that we have already decided to look at booking another trip with them.”

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Posted 11 years ago

“It was emma i dealt with and she was very good. She listened to what i wanted and dealt with everything brilliantly. I have already recommended your company to my friend who is now in the process of booking a similar holiday.”

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Posted 11 years ago

“I went on a New York/Vegas trip October 2014 with my 2 daughters for 21st birthday celebration. Emma at eShores was absolutely brilliant the accommodation & flights fitted our itinerary to a tee. Friends & family were amazed at the price for everything included in the package. Highly recommended”

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Posted 11 years ago

“We wanted to book a multi-centre European holiday and despite changing details several times the E-Shore agent, Emma McDonough, was extremely patient and helpful. She managed to find us the right package within our budget and at the time we wanted. She even amended incorrect details that I had provided without any complaint or additional cost. All in all at this stage I have been very impressed with the service provided....lets hope the actual holiday lives up to our expectations.”

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Posted 11 years ago

“Oh God I always write the same ..but what else can I say ..always book my holidays with you everyone Ive spoken to are very nice and helpful etc ..Dave is brilliant .. The only one complaint is that he always lets me book another holiday !! Told him last week DONT let me book any more holidays .....well not this month !!!”

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Posted 11 years ago

“Again eshores got it right! We love our multi trips to far flung destinations and eshores take the time to listen to you and understand you fully and put together a bespoke holiday that suites at a more than reasonable price. We will continue to use them as we feel that there is definitely not a better more personal service out there. A special thanks to Emma and Gavin that have tailormade our previous vacations.”

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Posted 11 years ago

“We have used E-shores twice when booking multi-centre holidays. Matthew looked after everything for us and was very patient when we changed our minds several times. Both holidays were problem free right down to the last detail. We have recommended Matthew to many of our friends and would definitely book future holidays with him. We have used many other tour operators in the past who have been satisfactory but Matthew just goes the extra mile.”

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Posted 11 years ago

“We booked through E-shores last year. the holiday was very good value, and the service from the staff was excellent. We have just booked again this year, and the service and price is equally as good.”

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Posted 11 years ago

“This company has customer service as its main focus, I wanted to book a multi-stop trip to USA. Dave was my advisor, he was patient as I changed dates and venues several times. There was one hiccup with a hotel booking but when I contacted eshores Dave was not in, however another advisor sorted it out immediately. Which was good customer care. Our holiday was great and unforgettable experience. I always recommend them and will use them for our next adventure.”

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Posted 11 years ago

“After a bit of a .....not get backing to us start......but when I did phone back...different person..things couldn't have been any better thank you Dave”

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Posted 11 years ago

“Cannot say how good this company are. Nothing is too much trouble and Dave is more than willing to carry on searching to get you a better deal and to beat other quotes. He is very knowledgeable and used this experience to delay booking flights for a day knowing the price would drop the following morning. I have used Dave to book 2 long haul adult holidays to Thailand & Cuba as well as a family booking for 14 to Cyprus.”

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Posted 11 years ago

“Friendly and very efficient service. Always ready to help with even minor issues. Very reliable. Second time used and wont be the last.”

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Posted 11 years ago

eShores.co.uk is rated 4.9 based on 3,294 reviews