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Ergonomic Designs Bathrooms Reviews

4.7 Rating 4,626 Reviews
93 %
of reviewers recommend Ergonomic Designs Bathrooms
4.7
Based on 4,626 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Ergonomic Designs Bathrooms Reviews

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

Write Your review

The customer service department is very efficient at picking up on issues resulting from deliveries . I have been told that a good will gesture of £50 will be refunded to my account and I appreciate the intention .
Helpful Report
Posted 3 years ago
Hi Sandra, I am sorry this did not go perfectly initially, i am glad we managed to resolve this for you in a positive way in the end. Thank you for your feedback. Do let us know if you need anything else. Kind Regards Ergonomic Designs
Posted 3 years ago
Very rapid service. The delivery driver (from PJH Home delivery)was a star as he carried the very heavy shower tray and the glass panels single-handed into the house. These really should have been a two-man lift as one of the items was 53kgs.
Helpful Report
Posted 3 years ago
Hi Margaret, Thank you for your lovely review, ill pass this onto PJh also. This is only a Kerb side delivery service but the PJH drivers are very very good and will do their best to help always. Kind Regards Ergonomic Designs
Posted 3 years ago
Found them very helpful on the phone also.
Helpful Report
Posted 3 years ago
Hi Peter, Thank you for your feedback, our team is small and we will always do our best to help :) Kind Regards Ergonomic Designs
Posted 3 years ago
How did we do? Not very good to be honest! Delivery was an absolute shambles and I had to pay £15 for the privilege!! Was told by the courier I no longer lived at my address, then my order was refused, just an absolute balls up to be fair. Not happy at all
Helpful Report
Posted 3 years ago
Spoke to the team before placing my order, and they are very nice and helpful. Ordered a couple of bits for my new bathroom, and they arrived the next day packaged very well. Will deffo recommend this company and I will be using them again!
Helpful Report
Posted 3 years ago
Hi James, Im pleased you have found the team helpful and your pleased with your items. So let us know if you need anything else. Kind Regards Ergonomic Designs
Posted 3 years ago
Love it well worth the money a must for any shower lover
Helpful Report
Posted 3 years ago
HI Mark, So pleased you love your item :) Thank you for shopping with us and come back if you need anything else. Kind Regards Ergonomic Designs
Posted 3 years ago
Good service great products
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Posted 3 years ago
Hi Sharon. Thank you for the fab review. Kind Regards Ergonomic Designs
Posted 3 years ago
Ordered a Merlyn Shower Screen, good proce, good communication re delivery ETA, plus two calls from the driver on route.
Helpful Report
Posted 3 years ago
Hi Ben, Thank you for the feedback, I am glad you have had a good experience. Let us know if you need anything else. Kind Regards Ergonomic Designs
Posted 3 years ago
The whole process went great- ordering and next day delivery
Helpful Report
Posted 3 years ago
Hi Lynn, Thank you for choosing to shop with us and for the nice review. I am glad all went well and let us know if you need anything else. Kind regards Ergonomic Designs.
Posted 3 years ago
Perfect product. Timely delivery.
Helpful Report
Posted 3 years ago
Hi Ranadeep, Thank you for the kind review, if you need anything in the future do come back to us. Kind Regards Ergonomic Designs
Posted 3 years ago
Excellent price, service & quality. Thank you
Helpful Report
Posted 3 years ago
hi Susan, Thank you for the review, i am glad you were happy with your experience and do come back to us if you need anything. Kind Regards Ergonomic Designs
Posted 3 years ago
Checked in stock, all in stock, paid £44 for delivered day and then told very delayed - apparently because the supplier hadn’t processed the order and Ergonomic Designs took days to realise it hadn’t been processed. So neither in stock nor on it to solve the problem and so far not refunding delivery cost either, plus all the hassle of not having the products. Total rubbish.
Helpful Report
Posted 3 years ago
Hi, i am sorry this did not quite meet your estimated delivery date, the goods were in stock as advised however they had to come to us from the distributor for grouped delivery. These were sent as quickly as possible to yourself once here. I so apologise it has not been perfect on this occasion. Kind regards Ergonomic Designs
Posted 3 years ago
Good stuff. 3 out of my 4 parts came on time and they arranged for the missing 4 th bit within a couple of hours, impressive, and good quality ceramic toilet. Thanks
Helpful Report
Posted 3 years ago
Hi Olivia, I am sorry the order was not complete when it arrived, i am glad we managed to resolve this for you nice and quickly and you have still taken the time to leave us a lovely review, thank you for this. Kind Regards Ergonomic Designs
Posted 3 years ago
Great product, great delivery very quick ordered on a Friday received on a Monday Excellent Company will use again
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Posted 3 years ago
Hi Chris, I am so pleased your item got to you nice and quickly. If you do need anything in the future let us know. Kind regards Ergonomic Designs
Posted 3 years ago
I ordered a soft closing toilet lid. The process was straight forward and easy. The product came within a matter of days and I was kept informed throughout..
Helpful Report
Posted 3 years ago
Hi Jim, Thank you for taking the time to leave us a nice review. I am pleased you found the process simple and quick. kind regards Ergonomic Designs
Posted 3 years ago
We had a small problem with the cistern lid, I hadn't checked it on delivery as we were ask to do. One week later on installation we opened the packaging and found a small chip. After emailing Ergonomics and sending photos two days later a delivery can brought us the new perfect cistern lid. We found the service excellent and the price was so much cheaper than any other same model and make that I had been looking at. Brilliant service altogether.Thank you. Pauline Hull.
Helpful Report
Posted 3 years ago
Hi Pauline, Thank you so much for your review. I am really sorry this was damaged when you opened the package. I am so happy on this occasion we were able to arrange a replacement for you and its all sorted, we will be more than happy to help again in the future if you need us. Kind regards Ergonomic Designs
Posted 3 years ago
Great easy service and best prices
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Posted 3 years ago
Hi Alan, Thank you for your feedback I am glad you were happy with the service offered, we our best to keep our prices as low as possible in this climate. Kind regards Ergonomic Designs
Posted 3 years ago
Helped me out over the phone with some very specific details about my bath choice. Sorted very quickly. Best price on the Web for the bath I ordered. Super fast delivery 👌🏻. Thanks
Helpful Report
Posted 3 years ago
Hi, Thank you for your lovely feedback, our sales team will always be happy to help answer any queries you have prior to placing your order. I am so happy you have enjoyed your experience with us. kind regards Ergonomic Designs
Posted 3 years ago
On time and as described
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Posted 3 years ago
Hi Clive, Thank you for leaving your positive feed back, thank you for placing your order with us and I hope your pleased with your items. Kind regards Ergonomic Designs
Posted 3 years ago
My purchase was delivered within a few days.
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Posted 3 years ago
Hi Anthony, I am pleased you got your order nice and quickly, we aim to get everything delivered asap unless requested otherwise. Thank you for leaving us a positive review and let us know if we can help in the future. Kind regards Ergonomic Designs
Posted 3 years ago
Ergonomic Designs Bathrooms is rated 4.7 based on 4,626 reviews