Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,285 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 5 star review on 27th October 2025

254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and great service.”

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Posted 6 months ago

“order placed & delivered in good time - great service - thanks”

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Posted 6 months ago

“Very quick and efficient delivery. The large Franke Maris quiet sink I ordered was absolutely perfect. Can’t wait to see it installed!”

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Posted 6 months ago

“Over 8 years ago we brought the same item for a loft conversion and bathroom, and it was a fantastic shower mixer, unfortunately we live in a hard water area and despite having a water softener, time has taken its toll on the shower, so I was over the moon to still find same make and model , it was a good price still , arrived quickly and in a good condition, can't fault you as a supplier, will happily recommend you to friends and family”

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Posted 6 months ago

“Easy to navigate site, good prices. On time delivery.”

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Posted 6 months ago

“good service”

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Posted 6 months ago

“Items out of stock, while on their website when ordering it states that the items are in stock..”

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Posted 6 months ago

“Quick, effiecient and top quality product. very happy”

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Posted 6 months ago

“Perfect quick delivery”

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Posted 6 months ago

“Quick delivery. Good quality vanity unit.”

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Posted 6 months ago

“Easy ordering, decent prices and brilliant delivery. I will definitely use this company again .”

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Posted 6 months ago

“Brilliant item, super fast delivery. Excellent price.”

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Posted 6 months ago

“Online ordering process easy to negotiate and email communications re receipt and processing of order timely and efficient. My goods were well packed and received on time. I would definitely use this company again.”

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Posted 6 months ago

“Gave good advice and were very helpful.”

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Posted 7 months ago

“Great choice, Great price, Great service....refreshing, thanks 😊”

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Posted 7 months ago

“The delivery was one day later than stated when purchased,even though you stated that you try to deliver before that date”

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Posted 7 months ago

“Instructions are a nightmare to understand. Small seal needs to be straight not curled it took hours to fit. Nice looking but should come with a better instruction manual.”

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Posted 7 months ago

“I’m always a bit hesitant ordering from a company I haven’t heard off before but I was pleasantly surprised, from selection choice, ordering, delivery, and the quality of the products everything was great. To top it off they had a sale and were significantly cheaper on the bathroom accessories we ordered versus everywhere else. Will definitely order from them again..”

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Posted 7 months ago

“Vanity chipped within 2 weeks of it being installed. Asked if I could order a replacement worktop and trying to charge me £100 for new worktop plus £89 for delivery!! I don’t recommended”

Ergonomic Designs Bathrooms 1 star review on 20th March 2025

Helpful Report

Posted 7 months ago

Hi, I am sorry you have felt the need to leave this review we have done everything possible to get you sorted. I am sorry you have chipped your new worktop however we have no control over this. The replacement worktop quoted at the £89 delivery is the like for like version for what you had and does need to be sent with a fragile goods courier as it would not arrive whole if we sent it with a parcel courier, this delivery charge is the same as what you paid on your original order due to your postcode. We have offered you an alternative less fragile worktop, that can be sent with a parcel courier, in which case this delivery charge would just be £6.50. We have also advised that you would be able to source a replacement work top locally if the delivery options don't work for you. I do feel this review is unfair and does not come close to reflecting the whole picture and the options we have offered to get this resolved for you. I am unsure what more we can do to try and help you. kind regards Ergonomic Designs

Posted 7 months ago

“Quick delivery and product looks good”

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Posted 7 months ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,285 reviews