Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,311 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

Write Your review

Tell us how Ergonomic Designs Bathrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ergonomic Designs Bathrooms 5 star review on 23rd October 2025

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keenly priced stock, easy on line ordering, quick delivery, fast response and easy to deal with for a replacement when items were found to be damaged in transit. Would recommend.”

Helpful Report

Posted 4 years ago

“Spoke to two very good customer service reps who sorted out a problem. Happy with the service.”

Helpful Report

Posted 4 years ago

“Worktop we had was damaged one side so went to reverse so this was hidden rather than return item and found a defect in build as edge wasn't straight. Raised this with their customer service team per policy found on website and didn't want to know or honour this. Very disappointed all for the sake of a £34 worktop having spent a few hundred pounds on two bathrooms through them.”

Helpful Report

Posted 4 years ago

“High quality products, received within expected delivery time. Customer service helpful & resolved an issue with an order efficiently & promptly.”

Helpful Report

Posted 4 years ago

“Great product, very helpful and great service. Would have been helpful if they’d put the riser kit as an option and stocked them as both shower trays we purchased, required them”

Helpful Report

Posted 4 years ago

“The product delivered was well packaged undamaged and delivered more quickly than originally estimated.”

Helpful Report

Posted 4 years ago

“Amazing from start to finish from a size query which was resolved through the manufacture drawings sent just wow! To emails and delivery exceptional”

Helpful Report

Posted 4 years ago

“Excellent service,great price and superfast delivery. Will be using the company again.”

Helpful Report

Posted 4 years ago

“Arrived day following ordering but damaged packaging suggested rad within may be affected so delivery driver waited whilst I examined contents.Paint was scratched therefore not accepted.Re-ordered and replacement arrived promptly and o.k”

Helpful Report

Posted 4 years ago

“Received very quickly, great service”

Helpful Report

Posted 4 years ago

“Great product, good communication and fast service.”

Helpful Report

Posted 4 years ago

“Ok web-site (but not brilliant); good range; decent service”

Helpful Report

Posted 4 years ago

“I have been delivered a cabinet and during deliver or at pick it got damaged. When I opened there were scratch marks. Now retailer is not refunding for their mistake. I have raised a complaint and dispute”

Helpful Report

Posted 4 years ago

I am unsure how to resolve this for you, we offered to collect the item for a refund and you advised to cancel the collection. We can arrange for a collection once again. You have advised you do not want to return it however you are asking for a refund, we cannot offer a refund unless the item is returned. Please advise if you would like the collection rebooking of the item if you do not want us to do this i am unsure how to move forwards on this.

Posted 4 years ago

“Although I received an incorrect product, this was sorted out and refunded extremely quickly. Great service!”

Helpful Report

Posted 4 years ago

“Absolutely fantastic products, great customer service and very quick delivery, I’m not normally one to write reviews but I feel one is definitely needed here. Very happy customer and will definitely be ordering from here again .”

Helpful Report

Posted 4 years ago

“Excellent service. Easy ordering online and quick delivery of goods in stock. Very pleased with our modern comfort height toilet. Very well made.”

Helpful Report

Posted 4 years ago

“restored my faith in ordering online with a a friendly, useful telephone helpline, good website and an excellent delivery service.”

Helpful Report

Posted 4 years ago

“Very efficient rdering and delivery with lots of text and email advice. When there was a small item missing from our delivery, a replacement was sent out straight away. Great service.”

Helpful Report

Posted 4 years ago

“It’s not in yet but as soon as it is I’ll let you know”

Helpful Report

Posted 4 years ago

“GREAT PRODUCT”

Helpful Report

Posted 4 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,311 reviews