Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,310 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 5 star review on 23rd October 2025

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, product. Would recommend.”

Helpful Report

Posted 4 years ago

“Good communication kept me up to date on availability and delivery. One item was not immediately available and I was given the option to cancel, split the order or wait for the order to be completed. I choose to split order, delivery was quick which allowed me to progress the job whilst waiting for final piece to arrive.”

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Posted 4 years ago

“Easy website to navigate. Price is good. Delivery on time and in good condition.”

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Posted 4 years ago

“First time ordering from Ergonomic Designs. Quick replies to emails. I ordered Hansgrohe items so took a bit longer to receive them but I was immediately informed of the processing time and appreciated that. Will definitely shop here again now that I trust them. Thank you”

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Posted 4 years ago

“Answered my query on the phone and sink was delivered two days later. This is the second time I've used this company, first time I collected in person. Both times without any hiccups. No complaints, would recommend.”

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Posted 4 years ago

“Good service but let down by chosen courier”

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Posted 4 years ago

“Excellent prices, very easy to order and super quick delivery!”

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Posted 4 years ago

“Quick despatch but product is of very poor quality, not fit for purpose. Very disappointed. Will return.”

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Posted 4 years ago

“Havn't used product as yet,but ordering was easy and cheaper than any where else .”

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Posted 4 years ago

“Quick delivery, pleased with product.”

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Posted 4 years ago

“Purchased a 3 way valve to replace an existing one. Was delighted when I found one made in the UK. It didn’t work. ED insisted it was my setup, the one that had worked for 10 years, that was at fault. I told them I was returning the item. ED said it would be sent back to the manufacturer to be tested before anything further would happen. No fault was found. I gave three stars because I did get my money back (minus the postage) though this seemed to be a concession of the manufacturer and not ED. I bought another from a competitor and it is working. I suspect the fault is down to the non-return valve inside, it’s too stiff. I have a pump fitted because the pressure is low but it needs some water movement to know to turn on. What annoyed me the most was the insistence that it was my system, there wasn’t any acceptance that the product could be the problem. So if that’s how the valve is designed to be then maybe the fault lies with EDs description and information. I’ll be sticking with their competitor from now on.”

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Posted 4 years ago

“Excellent product, good value, very quick from order to delivery, great instructions, brilliant in all respects.”

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Posted 4 years ago

“Quick delivery and site easy to order from.”

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Posted 4 years ago

“Website is easy to use and they delivered the next day - first class service”

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Posted 4 years ago

“Excellent prompt service.”

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Posted 4 years ago

“Excellent product and first class service.”

Ergonomic Designs Bathrooms 5 star review on 8th May 2021

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Posted 4 years ago

“No issues, delivered on time and happy with the item.”

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Posted 4 years ago

“Delivery was fast and the product looks great. Yet to fit due to renovating the house.”

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Posted 4 years ago

“Excellent service quickly delivered good product”

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Posted 4 years ago

“Keenly priced stock, easy on line ordering, quick delivery, fast response and easy to deal with for a replacement when items were found to be damaged in transit. Would recommend.”

Helpful Report

Posted 4 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,310 reviews