Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.71

4.7 Rating 4,605 Reviews

93 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,605 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 5 star review on 26th July 2026

Glen J

Ergonomic Designs Bathrooms 5 star review on 19th July 2026

Maahi H

385

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prices are competitive but we twice had to arrange return of a faulty shower tap. Once is understandable, twice really is annoying. It means time spent calling, emailing, taking photos etc and then awaiting collection ( anytime 8-6pm..). In the end we ordered a different brand hansgrohe which was absolutely fine but really unreliable brands (ultra) shouldn’t be sold. It means what should have been a straight forward purchase was laborious and quite frustrating. Plus when I called ( and before ordering the hansgrohe) and explained how inconvenient having to return 2 products was I was told that a small goodwill payment would be made -but to order the new product and return the others first. This seemed reasonable so I did this but was then told no goodwill payment would in fact be made due to “tight margins”. This however should not mean customers who receive a poor service do not receive any goodwill payment even if it is only a relatively small one.”

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Posted 6 years ago

“If you don’t mind waiting a week for a standard delivery then use this company. Not cheap either Which I found out after I purchased this toilet holder.”

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Posted 6 years ago

“The two items ordered were hose retainers for a shower rail, very small weighing approx one once each !! they arrived in a card board box about 9 inches sq the shipping charge was over£6-00 wich i think was way over the top . The items could have been sent in a much smaller package. Otherwise happy with my purchase”

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Posted 6 years ago

“Good delivery but it wasn't clear about the way you have to store the tray as I'm not ready to fit it yet”

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Posted 6 years ago

“Item ordered, delivered but item showed signs of damage. Notified Ergonomics now awaiting response.Can not write review until they have responded.”

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Posted 6 years ago

“I contacted Ergonomic Designs and was advised that my new kitchen sink would be delivered in 2-3 working days and that it would definitely arrive by the day the fitters from our quartz supplier came to take a template. We went off to London for a couple of days safe in the knowledge that our kitchen wouldn't be delayed and left our house to our builders. The sink hasn't arrived (today is Saturday) so the quartz people have had to be delayed to a later date and as a consequence our kitchen has been put back. Not a happy soul here!!!”

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Posted 6 years ago

“Cant write review on product yet as ive not even opened the box. On the delivery, yes it came on the day they said i phoned in tge morning to find out eta was told i would be second drop and it would be in the next half hour (happy days) i phoned them an hour later to see when delivery would be now any time in next 3 or 4 hours asked if van driver could phone (which is normal practice these days, sorry not a service they have). About 2 hours later driver phones said he will be here in about 2 hours, so when he was about 1/2 late i phoned his number and he was just near. Maybe if they could give a more accurate or realistic time i would be more willing to recommend 😊”

Helpful Report

Posted 6 years ago

“Great product pricing. Beware of delivery process. Offices are only open between 9-5. If you go for standard delivery process then you will get a call 1 hour before the delivery driver arrives at your door. Not a problem if you”

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Posted 6 years ago

“Okay so far.”

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Posted 6 years ago

“If you require customers to personally sign for deliveries, and threaten a re-charge if they are out, a 4 hour window of when the parcel will be delivered would be very helpful!”

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Posted 6 years ago

“Very disappointing delivery. Screen shot led us to believe the delivery was made to Middleton, 20 miles from us. We went there to then find it had been delivered to Bury. Another very poor Dpd delivery/ communication. Dpd don't see anything wrong with what they've done. This has wasted a lot of our time. Our order clearly stated a home delivery. As soon as Dpd deviated from that we should have been given clear communications. Pathetic service from them. I probably wouldn't order again from Ergonomics designs, purely to avoid Dpd. I would like a refund of our delivery charge. In our view the item was not delivered in line with agreed delivery details at purchase.”

Helpful Report

Posted 6 years ago

“Not the best start as was I formed my item was delayed after they found it damaged in the warehouse. When it arrived it was spilt into 2 pieces. Awaiting collection if the item and replacement”

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Posted 6 years ago

“End of plastic was damaged, but not needed so ok. Delivery extortionstr charge!”

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Posted 6 years ago

“Ordering process easy. Goods arrived quickly and on the advertised day, though timing windows not provided. I had an issue with its website not being accurate enough about the (in)compatibility of 2 items, which required me to return one of the items and replace it. Ergonomic Designs refunded the item's cost outside of the 14 day returns window (good) but took a lot of persuading on the phone, by e-mail and then letter to refund some of the postage/packing costs (not so good). So ordering, delivery and quality of goods fine, personal service, though polite, not quite so fine.”

Helpful Report

Posted 6 years ago

“Only writing this to stop Ergonomic designs from spamming me with bloody requests to write a review of a replacement valve. It’s a valve, what can I say? would have preferred a choice of colour options, possibly a choice of leather seats though. Hopefully this stops the bloody emails”

Helpful Report

Posted 6 years ago

“Very helpful staff, website not so good Post / packing charges are extortionate at £50. Something not right there. I would be happy if you could get in touch with me”

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Posted 7 years ago

Hi William, I can see that you placed your order online. The system calculates the postage charge based upon the delivery postcode. I can see on your order you were only charged 6.50 postage for delivery to EH3. There was an error on your billing post code and this has now been corrected.

Posted 7 years ago

“I ordered a valve for my shower, which was as listed (although it’s not been fitted yet) and arrived on time. My reason for the 3 stars is that the package was so enormous and over the top and in this day and age of recycling and monitoring waste it was down right crazy. My valve was in a small box approx 15cm x 8cm x 8cm this was then inside another box with was approx 60cm x 50cm x 20cm with paper packing inside too. Just a bit wasteful.”

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Posted 7 years ago

“They are fine as a company to deal wth”

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Posted 7 years ago

“Prompt despatch of items ordered, and received undamaged. However, this was a German/Swiss sink, and there was no mention of the incompatibility of the waste with regular UK traps. OK, a plumber would have known that, but as Ergonomic's site is consumer- rater than trade-oriented, this fact should be clearly spelled out. As it was, the required siphon kit, good though it is, needed the placing of a separate order and associated inconvenience and additional carriage charges. Poor show, ErgonomicDesigns.”

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Posted 7 years ago

“I was disappointed not to receive goods next day as promised when ordering.”

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Posted 7 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,605 reviews