Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 4,301 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 4,301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 4 star review on 4th November 2025

259

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products delivered promptly”

Helpful Report

Posted 2 years ago

“Please with what we bought and received our purchase really quick. Would use again .”

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Posted 2 years ago

“Avenue Lima Back to Wall Toilet Pan Avenue Kingston 1000mm Toilet and Basin Combination Unit Anthracite Right Hand I bought the above and selected the dropdown for the cistern yet this has not been included. I have been back online and don't seem able to purchase the cistern - I am unable to add to my basket. I don't know how to purchase! I thought the toilet seat would be included with the toilet pan but isn't. I couldn't find details on line to state what is included. Actual combination vanity unit and basin are of a good standard and are as expected yet to be functional there are a lot of additions required to be functional - toilet pan, toilet seat & cistern. This should be part of the package for ease of purchase to ensure you have all elements necessary.”

Helpful Report

Posted 2 years ago

“Poor quality products at a premium price. Shockingly bad customer service. Avoid”

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Posted 2 years ago

Hi, I can see you have had an issue with a couple of small components of large order placed with us in August, one issue being incorrect installation, one wear and tear and one a manufacturing issue so I do apologise for this. I can see all three parts have been replaced without dispute despite these not being manufacturing issues. I am sorry we could not pay your additional fitting costs for the toilet roll holder and hose unfortunately this is something that is not covered, I can see however that we have offered a good level of service and have gone above and beyond to rectify this issue. I am very sorry you have not found this satisfactory on this occasion. Kind Regards Ergonomic Designs

Posted 2 years ago

“Pleased with the items and cost”

Helpful Report

Posted 2 years ago

Thank you Stuart for the 4 star rating! We're pleased to hear you are happy with the items and cost of them, we try and stay as competitive as possible. Kind Regards Ergonomic Designs

Posted 2 years ago

“Great, super quick service. Ordered on Thursday 6 April expecting delivery after bank holiday on 11th but delivery was nice and early on Saturday 8th April. Items as described. Would buy again.”

Helpful Report

Posted 2 years ago

Thank you so much, Clara, for your 5* rating and kind words! We are so pleased to hear that you received your order in such a timely manner, and that the items were, as you say, exactly as described. We are truly delighted that you enjoyed our service, and thank you for being our customer. Kind Regards Ergonomic Designs

Posted 2 years ago

“Bought a bowl and tap - look beautiful and were delivered efficiently and with no issues. Would use these guys again..”

Ergonomic Designs Bathrooms 5 star review on 11th April 2023

Helpful Report

Posted 2 years ago

Thank you so much Sheona for your 5 star rating of Ergonomic Designs Bathrooms! We are so glad that you bought a bowl and tap and that they look beautiful and were delivered efficiently with no issues. Kind Regards Ergonomic Designs

Posted 2 years ago

“Item perfect, as described and fast delivery. Could not fault.”

Helpful Report

Posted 2 years ago

Thank you so much, Lauren, for your incredible 5-star rating of Ergonomic Designs Bathrooms! We're also thrilled to hear that your item was "perfect, as described, and with fast delivery." Kind Regards Ergonomic Designs

Posted 2 years ago

“Excellent service. Product was delivered on time with good communication. Also really appreciate the fact that you can phone up and talk to a human being rather than having to webchat.”

Helpful Report

Posted 2 years ago

Thank you for your 5-star rating of Ergonomic Designs Bathrooms! We do our best to offer a good service and will always assist where we can. Kind Regards Ergonomic Designs

Posted 2 years ago

“Tx again on time”

Helpful Report

Posted 2 years ago

Thank you so much Carl for your 5-star rating of Ergonomic Designs Bathrooms! Kind Regards Ergonomic Designs

Posted 2 years ago

“As expected !”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words Krassi! It's great to hear that our bathroom designs live up to your expectations and that you gave us a 4 star rating! Kind Regards Ergonomic Designs

Posted 2 years ago

“Quality items, delivery speed with goods comms.”

Helpful Report

Posted 2 years ago

Thank you so much, Amit, for giving Ergonomic Designs Bathrooms a 5 star rating! We are truly grateful for your positive feedback regarding our quality items, delivery speed with goods comms. We appreciate your loyalty as a customer and thank you for choosing us time and time again! Kind Regards Ergonomic Designs

Posted 2 years ago

“Very good service - delivery arranged and met perfectly.”

Helpful Report

Posted 2 years ago

Thank you so much Paul for the 5-star rating of Ergonomic Designs! We’re humbled to have earned such a great rating for our bathroom designs. We're also very thankful you chose to be a returning customer. We appreciate your very kind words about our “very good service” with your delivery being “arranged and met perfectly.” We’d like to say a big thank you for your amazing review and loyalty! Kind regards Ergonomic Designs

Posted 2 years ago

“You advertised item as last day of sale ,I buy then you drop price by £25 reson for 1 star”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to let us know about your experience, Michael. We appreciate that you have highlighted that the advertised item had its price reduced by £25 shortly after you bought it, our prices are based on our current buying prices and this would only drop if the supplier has dropped the price we pay. I am sorry you have found this disappointing. kind regards Ergonomic Designs

Posted 2 years ago

“Very happy, very good service, very good company, Super!”

Ergonomic Designs Bathrooms 5 star review on 8th April 2023

Helpful Report

Posted 2 years ago

Thank you so much for your five-star rating of Ergonomic Designs Bathrooms. We are so pleased that you are very happy with our product, service, and company! Kind Regards Ergonomic Designs

Posted 2 years ago

“Good service.”

Helpful Report

Posted 2 years ago

Thank you, Jiji, for giving Ergonomic Designs Bathrooms a 4 star rating! We really appreciate your positive feedback and we are glad to know that your experience with us was satisfactory. We'd also like to thank you for being our customer and look forward to having the chance to help you again in the future. Kind regards Ergonomic Designs

Posted 2 years ago

“Just wish you sold the attachment part of this separately because we now have two shower heads and have had to spend a lot more than we wanted because you wouldn’t take the one ordered by mistake back. Such a shame the customer service is so unhelpful. The product is ok but I wouldn’t use the shop again due to the total lack of care and help given to us in after sales. Be warned if you are thinking of using this shop.”

Helpful Report

Posted 2 years ago

Hi Elizabeth, I have looked into this and can see that we did quote you for the spare part required however the lead time was longer than you wanted to wait and therefore chose to purchase the kit. In regards to not accepting the return of the shower head, sadly this was purchased in may 2022 and as it is now april 2023 this was refused. I am sorry you feel we have not done enough to help you but i am unsure what more we could have done in this instance. Kind Regards Ergonomic Designs

Posted 2 years ago

“Toilet arrived on time intact and looks good”

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Posted 2 years ago

“Absolutely first class delivery wood recommend no problem”

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Posted 2 years ago

“Good fast service with no issues”

Helpful Report

Posted 2 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 4,301 reviews