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EPC Improvements | Renewable Energy Solutions Reviews

4.6 Rating 121 Reviews
93 %
of reviewers recommend EPC Improvements | Renewable Energy Solutions
Company Reviews Metrics Info
4.6
Based on 121 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Read EPC Improvements | Renewable Energy Solutions Reviews

About EPC Improvements | Renewable Energy Solutions:

Providing renewable technologies to domestic and commercial projects

Visit Website

Phone:

0333 050 4268

Email:

info@epc-improvements.co.uk

Location:

15-17 Russell Way,
Chelmsford
Chelmsford
CM1 3AA

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Garry
Verified Customer
“Good communication throughout the project from great initial advice, through to installation and follow-up. The installation team were excellent. They worked hard to overcome all the usual unplanned issues that crop up on site with patience and thoroughness. First rate experience and have no hesitation in giving the strongest recommendation.”
EPC Improvements | Renewable Energy Solutions 5 star review on 11th May 2021 EPC Improvements | Renewable Energy Solutions 5 star review on 11th May 2021 EPC Improvements | Renewable Energy Solutions 5 star review on 11th May 2021
Helpful Report
Posted 2 years ago
Hi Garry, It's fantastic to hear how happy you are with the service you received and that your Mitsubishi heat pump is working well for you. Thankyou for the excellent review!
Posted 2 years ago
Richard G
Unverified Reviewer
“Although I had completed quite a lot of research prior to deciding on the installation of an ASHP there remained some doubts as to whether I was doing the right thing. However, EPC were excellent in allaying those fears. Danny in particular, was extremely helpful in guiding though the process and answering questions and Luke, who led the installation team is obviously an expert. There remains one snag, which I am assured will be resolved imminently by the Project Manager. However, overall I am extremely happy with the recommended unit (German), the service, the support and the end results.”
Helpful Report
Posted 2 years ago
Hi Richard, I'm glad our team was able to help you through the process of upgrading your home to an ASHP solution. Thankyou for the 5 star review!
Posted 2 years ago
D R
Verified Reviewer
“Thank you EPC. Your customer service and installation of my ASHP system was 100%. From start to finish I was kept up to speed with all aspects of the installation. Thank you Reynard, Danny and all the team at EPC. I would recommend your company to anybody thinking of having a low carbon system installed.”
EPC Improvements | Renewable Energy Solutions 5 star review on 29th April 2021
Helpful Report
Posted 3 years ago
Hi Mr Clark, Thankyou so much for your fantastic review from everyone here at EPC Improvements! We loved working with you to provide your Mitsubishi ASHP solution.
Posted 2 years ago
Phil
Verified Customer
“I found EPC to be very professional and were always available to offer advice on any queries. I'd recommend the company”
EPC Improvements | Renewable Energy Solutions 5 star review on 2nd March 2021
Helpful Report
Posted 3 years ago
Thankyou for the superb review Phil! EPC Improvements
Posted 2 years ago
Daniel
Verified Customer
“EPC Improvements provided our air source heat pump. Megan was extremely helpful throughout the whole process - answering our various queries while we were deciding if it was the right solution for us. Then, once we'd settled on an air source heat pump, she kept us informed throughout, from initial order, through to installation and beyond. There were a few logistical issues along the way, but these were resolved with Megan's help.”
Helpful Report
Posted 3 years ago
Hi Daniel, It's great to hear how Megan was able to guide you through the process of installing an air source heat pump and was able to quickly solve any issues you had along the way. Thankyou for the review!
Posted 2 years ago
Philip H
Unverified Reviewer
“Found them really professional and focused on getting the job done.”
Helpful Report
Posted 3 years ago
Thankyou for the great 5 star review Phillip!
Posted 2 years ago
Steve
Verified Customer
“I asked EPC to help me understand if an ASHP would benefit me, as I searched for an alternative to a standard gas boiler. This started with a survey to see what the heat requirements were and to see what would work. The intro meeting was very informative and all my questions were answered by the very knowledgeable engineer. I then received quotes for the works which I asked them to proceed with. We had a few false starts due to equipment delivery problems (thanks to covid) but once started the implementation was completed in a week. The implementation by Ben and Scott was very neat and I was impressed with their work ethic and attention to detail. Now its all finished and even though it -7 outside I have a nice Green solution for heating and hot water and a warm house. I would recommend EPC for anyone considering an ASHP.”
EPC Improvements | Renewable Energy Solutions 5 star review on 12th February 2021
Helpful Report
Posted 3 years ago
Hi Steve, We're glad we could provide you with a great service throughout your enquiry and installation and it's great to hear that your heat pump solution is working well too! Thankyou for the fantastic review!
Posted 2 years ago
Andy H
Verified Reviewer
“EPC Improvements were extremely helpful from the initial enquiry through to the completed installation of our air source heat pump. The communication at every stage of the process was clear and honest, and the work on site was excellent. We were also grateful that they could accommodate a fast installation as the existing gas system was faulty and we were without hot water. We are delighted with the finished system.”
EPC Improvements | Renewable Energy Solutions 5 star review on 18th September 2020
Helpful Report
Posted 3 years ago
Richard
Verified Reviewer
“I found EPC to be a really helpful and flexible company. I had the pleasure of dealing with several of their team during the course of the installation. They did what they said they would do, when they said, despite the issue of COVID restrictions. They talked through the application process for additional feed in tariffs and the installation and follow up was excellent. I would thoroughly recommend them if you are thinking about Solar.”
Helpful Report
Posted 3 years ago
Andy
Verified Customer
“The team at EPC we’re helpful and the installation process was quick and professional.”
Helpful Report
Posted 3 years ago
John
Verified Customer
“EPC have been very professional throughout, the installer was excellent and follow up help has been good.”
EPC Improvements | Renewable Energy Solutions 4 star review on 29th July 2020 EPC Improvements | Renewable Energy Solutions 4 star review on 29th July 2020
Helpful Report
Posted 3 years ago
Peter F
Verified Reviewer
“Excellent experience !! Very professional and easy to talk to. Did an excellent job on my ASHP from start to finish - thank you. Would recommend them any day !!!!”
EPC Improvements | Renewable Energy Solutions 5 star review on 28th July 2020
Helpful Report
Posted 3 years ago
David
Verified Customer
“Excellent service and very fast installation would definitely recommend their services. Well done and thanks”
EPC Improvements | Renewable Energy Solutions 5 star review on 28th July 2020 EPC Improvements | Renewable Energy Solutions 5 star review on 28th July 2020
Helpful Report
Posted 3 years ago
Lucinda
Verified Customer
“We found EPC Improvements to be a very knowledgeable , keen team who are more than willing to spend a lot of time making sure you understand everything and are getting the right system. We had our air source heat pump installation booked at the start of the Lockdown so decided it was safer to delay and EPC were very accommodating. The team that completed the installation were polite , friendly and professional. We have gone back to them for Solar Panels, would not hesitate to recommend.”
EPC Improvements | Renewable Energy Solutions 5 star review on 13th July 2020
Helpful Report
Posted 3 years ago
Anonymous
Verified Customer
“EPC were always available when I called and quickly got the best person to speak to me. They were available for a follow visit and advised and adjusted the system to meet our requirements. They were also very helpful when it came to making the application for RHI, advising and supporting us. We are happy to recommend EPC to customers considering purchasing heating systems.”
Helpful Report
Posted 3 years ago
John
Verified Reviewer
“Daniel at EPC was very helpful explaining about air sourced heating and solar power and how they work best together. He dealt promptly and clearly with all my many queries. Luke who installed both systems was superb and did a first class job and I'm now rid of my ancient oil heating. A relatively smooth journey through what is quite a complex concept. I would definitely recommend EPC to others.”
Helpful Report
Posted 3 years ago
Jens
Verified Customer
“Great advice and service!”
Helpful Report
Posted 3 years ago
Simon
Verified Customer
“Recommended. When EPC fitted our domestic solar panel installation we found them open, prompt and honest communicators, and the work was done with care and skill.”
Helpful Report
Posted 3 years ago
Peter
Unverified Reviewer
“Attentive and knowledgeable during the quotation process and I chose EPC improvements over another company, who also seemed competent. Excellent job during the installation and in after-care. Thoroughly satisfied with the work .”
EPC Improvements | Renewable Energy Solutions 5 star review on 15th May 2020 EPC Improvements | Renewable Energy Solutions 5 star review on 15th May 2020
Helpful Report
Posted 3 years ago
Derek
Verified Reviewer
“I contacted EPC after my initial provider of air source underfloor heating, would not accept responsibility for undersizing their installation. From my first contact with EPC through to the installation of their recommended system I have been extremely impressed with their customer service and engineering capabilities. The engineers who installed the EPC system were very Professional Efficient, Timely and Informative, giving me confidence that the system would perform efficiently and meet requirement. A company director and account manager were in contact from my initial enquiry through to completion of the project. Exceptional service from a very professional company. I would strongly recommend EPC Improvements for the provision of Renewable Heating and Solar systems.”
Helpful Report
Posted 3 years ago
EPC Improvements | Renewable Energy Solutions is rated 4.6 based on 121 reviews
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